Stressing customer obsession: A conversation with Sequoia Capital’s Pieter Kemps

1

Introduction

00:00 • 2min

2

How Sequoia Partners With Founding Partners

02:08 • 2min

3

The Different Perspectives of Startups

04:33 • 2min

4

The Debate About Growth and Monetisation

06:57 • 3min

5

The Importance of Product Market Fit

09:40 • 1min

6

The Balance of Certitude and Ambiguity in Startups

11:03 • 4min

7

The Rise of Customer Obsessed Startups

15:30 • 4min

8

Sequoia's Koala: A Digital Insurance Tech Player in Indonesia

19:42 • 2min

9

The Defensiveness of Startups

21:28 • 3min

10

How to Hire the Right People for Your Startup

24:02 • 2min

11

How to Be a Successful Founder at a Startup

26:17 • 2min

12

How Incumbents Have Shifted Towards a Startup Mindset

28:00 • 3min

13

The Importance of a Portfolio Approach for Insurers

31:20 • 2min

14

The Importance of Voice of the Customer in Product Development

33:33 • 3min

15

The Role of Data and Analytics in Metrics

36:26 • 3min