Stressing customer obsession: A conversation with Sequoia Capital’s Pieter Kemps
The Venture
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The Defensiveness of Startups
Gojek is a ride-sharing service based in Jakarta, Indonesia. Gojek works with Grab and audio rooms to deliver rides on the go. The company's founder says customers are looking for more seamless experiences from their brands. He believes that by taking friction out of paperwork, companies can win new markets.
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