Dental All-Stars - Dentistry Podcast

I’m joined by a true star in the dental industry, Chris Cuadros from Crossroads Tax Advisors. Chris and his team are experts at helping dental professionals succeed, bringing modern accounting solutions and business technology to the table to help create real-time financial success.HIGHLIGHTS [00:16] Introducing Chris Cuadros[01:00] Crossroads background[03:28] Why dentists need a dental-specific CPA[05:47] Necessary tax compliance elements for dentists[10:53] Accounting as the language of business[14:44] Using modern technology to make accounting easy for everyone[16:26] Biggest issues in tax and accounting in dentistry[17:41] The benefits of working with a dental-specific accounting firm[20:47] How coaching and consulting enhance business success[22:03] The one thing you can do today to improve your tax savings[24:30] Where to learn more about Crossroads and ChrisRESOURCESLearn more about Crossroads Tax Advisors

Welcome to Dental All-Stars Podcast. Today’s guests are Eric Hubbard and Andre Santos, the co-founders of Pain-Free Dental Marketing. Eric brings a wealth of strategic marketing experience from his time in the Fortune 300, while Andre has developed a career in marketing built on a software engineering background. The pair have already provided marketing services to hundreds of dental practices across the globe, utilizing the same methods they employ with their large business clients to help dentists grow their practices.Tune in to hear Eric and Andre discuss why you need marketing, differentiating it from advertising and avoiding the ‘pay and pray’ approach. They will also examine the latest trends in digital marketing, such as TikTok, YouTube, and YouTube Shorts, and provide you with one actionable tip for your dental practice that you can implement immediately.HIGHLIGHTS[00:15] Introducing today’s guests[01:58] How do you know that marketing is right for you?[04:06] The two factors that go into the success of marketing[06:55] Investing in a culture development for efficient marketing[08:41] The “Pay and Pray” concept[12:44] Some common problems in marketing and advertising in dentistry[20:38] Current marketing trends and how to utilize them[24:15] The power of YouTube shorts[27:35] Work with people that know what they’re doing[29:48] The All-Star Dental Academy Practice Growth Summit: What Andre and Eric will be speaking about[32:10] One tip to put into play tomorrow for marketing your dental practiceRESOURCESConnect with Eric and Andre: painfreedentalmarketing.com

All-Star Dental Academy Founder and CEO Alex Nottingham JD MBA speaks with Pain Free Dental Marketing’s Eric Hubbard.Welcome to the Dental All-Stars Podcast! Today, we are pleased to welcome Eric Hubbard, the founder of Pain-Free Dental Marketing and a veteran marketing expert who’s worked with Fortune 300 companies such as Procter & Gamble and marketing Silicon Valley’s most influential companies.In this episode, Alex and Eric will discuss the four pillars of culture that have enabled his team to grow to over twenty employees and 120 plus clients and how he and his partner Andre continue to foster this culture. Eric will also discuss the importance of balancing revenue with culture objectives, what to do when a patient doesn’t fit your culture, and how you can make an impact in just one day.Get ready to be inspired to create a culture that inspires and empowers your team.HIGHLIGHTS[00:15] Introducing today’s topic and our guest[04:35] Eric’s culture document and how he got to it[06:20] The 4 pillars of culture   #1: Surprise and delight clients   #2: Care for the team and teamwork   #3: Compassionate capitalism   #4: Strive to be better[10:43] What if a patient doesn’t fit in your culture?[12:33] How to cultivate a culture with your team[16:04] A research on how culture impacts the front desk[18:48] The magic behind live events and culture: Eric’s experiences[23:00] How to balance revenue with culture objectives[27:37] What to do tomorrow to improve office cultureRESOURCESNo Rules Rules: Netflix and the Culture of Reinvention: Hastings, Reed, Meyer, ErinCulture Built My Brand: The Secret to Winning More Customers Through Company Culture: Mark Miller, Ted VaughnRaving Fans: A Revolutionary Approach to Customer Service: Blanchard, Kenneth, Bowles, Sheldon, Adamson, Rick, Borges, Kate, Mollard, John

Our guest is Robyn Reis, director of hiring and VP of Coaching at Allstar Dental Academy, who has experience guiding hundreds of practices in the areas of administration, marketing, HR, hiring, and team culture.Robyn will take us through what it means to Thrive at Work and why it’s important to practice success. We’ll also discuss what steps you can take to start engaging and motivating your team right away. Finally, Robyn will give you one simple thing you can do tomorrow that will make a big difference in the workplace environment. By the end of the podcast, you’ll have a better understanding of how to create a thriving workspace that both you and your team will look forward to every day!HIGHLIGHTS[00:10] Introducing today’s topic and guest[02:19] What does thriving at work mean?[03:46] Why is this important for the dental team?[06:02] Work-life Balance: Make the Most of Your Precious Time[14:32] How the office environment and your coworkers affect your ability to thrive[18:38] Why is investing in your team important?[26:12] What is All-Star Hiring?[30:17] What’s the one thing you can do tomorrow in your workplace to become more engagedRESOURCES

All-Star Dental Academy Founder and CEO Alex Nottingham JD MBA speaks with All-Star’s Head Instructor and Lead Consultant Larry Guzzardo about how to get your patients to stop canceling their appointments.In this episode of Dental All Stars, we welcome Larry Guzzardo, a renowned speaker on practice management. With the nickname “Scheduling Doctor,” Larry is the go-to expert on how to get patients to show up on time and avoid cancellations.We’ll explore the impact of cancellations on your dental practice, why they happen, and, most importantly, how to fix them. Larry will also share some valuable tips on verbiage to use when speaking to patients to decrease cancellations.HIGHLIGHTS[02:14] Effects of cancellations on a dental practice[05:32] Why do cancellations and broken appointments happen?[07:23] How to fix broken appointments and cancellations[09:26] How to fix broken appointments[13:48] Avoiding cancellations right from the first call[18:38] Why you should attend the All-Star Practice Growth SummitRESOURCES

All-Star Dental Academy Founder and CEO Alex Nottingham JD MBA is joined by Ken Hardison, the Millionaire Maker. Alex speaks with Ken about a strategy for meetings that boosts productivity and can lead to doubling your profits.Ken Hardison is known as the “Millionaire Maker” for a reason – having helped lawyers across the country double, triple, or quadruple their law practices and income. Ken is the Founder of PILMMA, Personal Injury Lawyers Marketing and Management Association, dedicated to helping lawyers learn the critical strategies to success. As a trusted advisor, consultant, coach, and Mastermind mentor, Ken has coached lawyers to greater success time and time again.RESOURCES

All-Star Dental Academy Founder and CEO Alex Nottingham JD MBA is joined by investment expert Tae Kim of Financial Tortoise.Alex speaks with Tae about how a “slow and steady” investing strategy keeps your investing easy to manage.Tae Kim is the founder of Financial Tortoise, a YouTube channel focused on getting rich slowly.  Slow and steady is the name of the game and he firmly believes in this mantra.  He creates weekly content about personal finance, investing, and building wealth slowly.Click here to learn more about Tae Kim and Financial TortoiseRESOURCES

All-Star Dental Academy President of Coaching Eric Vickery is joined by Dental HR experts Alan and Adrienne Twigg of Bent Ericksen & Associates.Eric speaks with Alan and Adrienne about effectively leading your team and maintaining a healthy office culture.About Alan and Adrienne Twigg:Adrienne Twigg is co-owner of Bent Ericksen & Associates and an HR compliance consultant. Having both the experience of managing a large dental group practice with 35 team members for 17 years, and working with dentists across the country, Adrienne brings a positive, proven approach to solving everyday employee related challenges and strengthening the team.  She has presented nationally on the topics of practice management, human resources and employment compliance. Alan Twigg is Vice President at Bent Ericksen & Associates. As a strong proponent of symbiotic employer-employee relations, Alan is passionate about education, teamwork, positive work environments and culture, with an emphasis on long-term personnel retention and employment compliance, where his solutions-oriented outlook excels. Prior to joining Bent Ericksen & Associates, Alan had extensive experience in employee relations and personnel management, with both small and medium-size businesses. Alan has guided numerous clients and consultants through the challenging world of HR and Employment Compliance. With Bent Ericksen & Associates, Alan’s expertise extends to client consultations, strategic planning, marketing plan development, operational support, and product development.RESOURCESClick here to learn more about Bent Ericksen & Associates.

All-Star Dental Academy Founder and CEO Alex Nottingham JD MBA is joined by Guided Focusing Coach Sandy Jahmi Burg.Alex speaks with Sandy about the mental/emotional techniques of Guided Focusing and how the practice can lead to a more effective and fulfilling life. Focusing is an experience, a way of using our body/brain that invites trust, resilience, empowerment, and abilities to adjust to our situation/environment.About Sandy Jahmi Burg:Sandy Jahmi Burg is a Certified Focusing Trainer and Coordinator-in-Training for The International Focusing Institute (https://focusing.org/). As a Focusing Trainer, she coaches one-on-one and facilitates groups in learning these inner relationship skills. As a Coordinator-in-Training, she offers a certification program via TIFI for those wanting to guide or teach Focusing skills themselves. Sandy has a bachelor’s degree in Medical Technology, has been a Volunteer Coordinator for a 3300 acre nature park, trained in Permaculture offering Sustainable Landscape Design services and founded a non-profit for wellness called Circle Toward Wholeness. Mother to three young adults, she currently lives with her husband in an intentional community in a small music/art tourist town in the Appalachian Mountains called Floyd, Virginia. Sandy is the author of Smartview Stories, an emotional literacy series of books that model ways families and communities can support each other in feeling safe, practicing these relational skills and finding ways forward in these times of change. The stories use concepts of Focusing and neuroscience to bring to life typical dynamics of our inner world.RESOURCESVisit sandyjahmi.com/ to learn more about Focusing and her courses.Focusing Technique Download. Here is a resource that will demonstrate one technique in Focusing: Acknowledging ITLearn more about Focusing with this informational download

All-Star Dental Academy President of Coaching Eric Vickery is joined by Master Leadership Coach Matt Kluttz.Eric speaks with Matt about developing a strong team and a culture of success.About Matt Kluttz M.A.:Matt has over a decade of experience in Neuropsychology and cognition, blending business acumen and cognitive training together to create self-awareness amongst high-capacity leaders. He holds a B.A in Psychology and an M.A. in Leadership from Simpson University. Matt is a seasoned executive coach informed by a counseling background, and specializes in leadership development and team dynamics across multiple industries and diverse organizational groups. He focuses on educating teams on organizational health and best practices through training, workshops and facilitated group discussions and coaching.About Eric Vickery:Eric Vickery is All-Star’s President of Coaching. He holds a degree in business administration and brings a strong business and systems approach to his consulting. His initiation into the field of dentistry was in the area of office management. He managed dental practices for over ten years and has been consulting over 250 offices nationwide since 2001.There are two main delivery systems that he utilizes, that of monthly coaching as well as virtual or on-site seminars. Through his coaching, Eric has been able to improve offices with his practice monitoring systems. He is an expert on case acceptance, verbal skills and the DISC personality profile. He has a passion for stopping cancellations, handling patient objections and asking patients for referrals/reviews. Further, he has vast expertise in financial arrangements, third party financing and eliminating dependence on insurance.RESOURCES