The QBQ! Podcast

They explain why great organizations stop using euphemisms and call problems what they are. They highlight habits like humility, clarity of mission, and owners who act before titles. They tell a memorable pilot story about going the extra mile. They describe practical ways teams pick chapters and run short trainings to build accountability.

Connect with us at QBQ!In this episode of the QBQ! Podcast, I’m joined by Laura Train, founder of Integrity Training Solutions and a longtime QBQ practitioner and distributor. Laura first encountered QBQ! while working at the Social Security Administration, and she shares how those simple principles transformed the way she leads, teaches, and responds under pressure. From leadership lessons in government service to a season caring for her mom, Laura talks about how learning to pause and ask better questions helped her move from reacting to responding. If you’ve ever struggled with stress, control, procrastination, or blame, this conversation is a reminder that sometimes the most powerful change begins with one simple question.Thanks for joining us today! Find out more about QBQ! training opportunities at www.QBQ.com. Follow us! Instagram Facebook LinkedIn X

A conversation about how adults model accountability for kids at every age. Stories range from toddlers to foster care and grandparenting. They discuss how staff learned parenting lessons, why actions matter more than lectures, and how small daily examples shape responsibility. Practical leadership moments and faith-rooted motivations also surface.

Connect with us at QBQ!When Every Problem Points to YouFrom Bottleneck to BreakthroughWhat do you do when every problem seems to land on you?In this episode of the QBQ! Podcast, I’m joined by the leadership team from Coast to Coast Camps for a conversation about leadership, culture, and personal accountability. Bud Harley shares how discovering QBQ! helped shift responsibility from bottlenecking at the top to becoming a shared language across the team.We talk about what it looks like to eliminate blame and waiting, why accountability doesn’t require a position, and how asking better questions leads to action.If you lead people in any capacity—at work, in a nonprofit or ministry, or at home—this episode is an invitation to stop carrying everything alone and start moving responsibility forward.This is Part 1 of a two-part conversation. In Part 2, we shift the focus to parenting, fostering, and raising the next generation of accountable kids and leaders.Thanks for joining us today! Find out more about QBQ! training opportunities at www.QBQ.com. Follow us! Instagram Facebook LinkedIn X

Connect with us at QBQ!“I still have to hold my people accountable.”Managers say this all the time—and it’s a fair question.In this short, one-off episode of the QBQ! Podcast, Kristin Lindeen clarifies the difference between personal accountability and holding others accountable—and why that distinction matters for leaders.Drawing from a recent leadership workshop and a powerful insight shared by a frontline manager, Kristin explores two common myths of accountability and explains why no leader can make someone rise to the standard.In this episode, you’ll learn:Why accountability isn’t a team activity or something you “hold” over othersWhat personal accountability really means (and what it doesn’t)The leader’s true role: clarity, coaching, standards, and consequencesA better question every manager should be asking🎧 Ideal for managers, supervisors, team leads, and parents.If this episode resonated, consider sharing it with a leader who may be carrying responsibility that isn’t theirs.Thanks for joining us today! Find out more about QBQ! training opportunities at www.QBQ.com. Follow us! Instagram Facebook LinkedIn X

Vince Lanni, restaurant operator and founder of Serve Up Strategies, helps independents scale without stress. He talks about shifting from reacting to leading. Short, practical ideas on training, proactive accountability, empowering staff, asking two weekly questions, and building systems that prevent fires.

John G. Miller, author of QBQ! and accountability trainer, shares how shifting questions from blame to action reshaped his work. He talks about QBQ origins, applying it to parenting, the three traps of victim thinking/blame/procrastination, and practical ways to ask better, more actionable questions that focus on changing yourself.

Connect with us at QBQ!In this episode, Kristin talks with Cindy Darnell of Element about how personal accountability shapes everything from team dynamics and customer service to parenting and career growth. Cindy shares how QBQ helped her move from blame to ownership, influenced her leadership journey, and continues to guide her mindset at work and at home. A powerful reminder that no matter the role, the path forward always starts with what we choose to do.Thanks for joining us today! Find out more about QBQ! training opportunities at www.QBQ.com. Follow us! Instagram Facebook LinkedIn X

Connect with us at QBQ!Kristin shares seven simple “let” ideas—let go, let loose, let others, let up, let in, let be, and let me—to help create a calmer, more joyful holiday season. A quick QBQ reminder to pause and ask: What can I do to bring more joy to the people around me?Thanks for joining us today! Find out more about QBQ! training opportunities at www.QBQ.com. Follow us! Instagram Facebook LinkedIn X

Connect with us at QBQ!In Part 5 of The Story of QBQ! series, Kristin talks with David Levin — the creative partner who helped shape the QBQ! book we all know today. Together they revisit how it all came together, from cassette tapes to a timeless message of Personal Accountability.We’re back with Part 5 of The Story of QBQ! series — and this one’s a fun behind-the-scenes conversation you won’t want to miss.My guest is David Levin, the creative partner who helped my dad, John G. Miller, shape the QBQ! book into the clear, practical, and powerful message it is today.David and I talk about how he and my dad first connected back in the cassette-tape days (yes, really), what led to rewriting the original book, and how their teamwork helped QBQ! become a timeless guide to Personal Accountability.It’s part history, part friendship, and all QBQ heart. With a surprise guest appearance that surprises and delights!Find out more about David Levin and what he's doing now at DavidLevin.comThanks for joining us today! Find out more about QBQ! training opportunities at www.QBQ.com. Follow us! Instagram Facebook LinkedIn X