The QBQ! Podcast Stop Speaking in Code: What Outstanding! Organizations Do Differently
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Mar 25, 2026 They explain why great organizations stop using euphemisms and call problems what they are. They highlight habits like humility, clarity of mission, and owners who act before titles. They tell a memorable pilot story about going the extra mile. They describe practical ways teams pick chapters and run short trainings to build accountability.
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Use QBQ To Activate Leadership Principles
- Use QBQ questions to practice personal accountability before teaching other principles.
- John explains Flipping the Switch pairs QBQ with five principles: learning, service, trust, creativity, and ownership, applying QBQ as the accountability tool.
Teach Students To Own Their Results
- Teach students to 'own their results' to separate succeeding students from failing ones.
- John and Kristin trace the I Own It title to a superintendent who said successful students own their results, inspiring the school curriculum.
Parent Yelled At Principal After Daughter's Suspension
- Parents often blame schools when kids misbehave instead of holding kids accountable.
- John recounts a mother who yelled at a principal after her daughter was suspended for fighting, illustrating misplaced adult reactions.
