The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom UserOnboard’s Samuel Hulick on designing paths, not products
Nov 11, 2021
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9
Introduction
00:00 • 2min
How Does Value Pass Differentiate From Traditional Product Design?
02:15 • 5min
Designing Where Your Users Start Their Using
07:16 • 4min
Making Pancakes
11:29 • 3min
Jobs to Be Done - How Does Valpas Take a Job to Be Do Type Thinking
14:32 • 3min
Pat Desine, What Are Your Pillars for Healthy, Sustainable Growth?
17:06 • 6min
The Future of User Onboarding?
22:51 • 5min
What's Next for 20 21?
27:45 • 2min
The Water's Great, Come on in the Water
29:25 • 2min