The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

UserOnboard’s Samuel Hulick on designing paths, not products

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

00:00

Jobs to Be Done - How Does Valpas Take a Job to Be Do Type Thinking

Valpas is a company that helps people get through jobs to be done. They say the best way to do this is by building on it rather than competing with it. Valpas has been around for about eight years, but only just started doing their own version of 'jobs to be done' Now they're expanding into other industries such as finance and advertising.

Play episode from 14:32
Transcript

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app