

The Free Toaster
thefreetoaster
Insights and interviews at the intersection of consumer lending, marketing, and technology. Hosted by Carlos Caro, co-founder at The Free Toaster and Managing Partner at New Market Growth, a growth agency for consumer lenders.
Episodes
Mentioned books

Feb 4, 2025 • 11min
E017 - Congruence
What is Congruence? Aligning messaging from your ad, to your landing page, to your final conversion steps creates lift in your marketing funnel, reducing your CACs and increasing your customer acquisition volumes. It sounds elementary. Yet many organizations forget to do it.
Today we dig into examples of marketing from Wells Fargo and Discover to illustrate what it means to be Congruent across your marketing funnel.
The visuals from our Newsletter will help:
https://www.thefreetoaster.com/p/congruence
A word from our sponsor, Spinwheel:
Streamline your lending application pages with 2-fields.
To see a demo, click below to chat with their Head of Growth.
https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=feb
Subscribe to the Free Toaster Newsletter:
www.thefreetoaster.com

Jan 27, 2025 • 28min
E016 - Kevin Bennett, CEO at Further
We chat with Kevin Bennett, a successful entrepreneur who helped grow Caribou to a billion-dollar company. Now, he's back with Further, a platform focused on helping people afford their first homes. Kevin shares important lessons for early-stage founders and gives practical advice for growing a business.
We Discuss:
Product vs. Distribution: Kevin explains why both product development and getting your product to customers are equally important.
Experimenting with Marketing: Kevin talks about the need to test different marketing channels and how to do it quickly.
Evaluating Marketing Channels: Kevin shares a simple framework to decide if a marketing channel is worth investing in:
Does it resonate with your audience?
Can it scale as you grow?
Are the economics (costs and returns) good?
How stable is the channel or partnership?
Speed and Cycle Time: Kevin emphasizes the need to test ideas fast and make decisions quickly.
Strategic Partnerships: Kevin talks about the value of finding strong partners who can help your business grow.
A word from our sponsor, Spinwheel:
Streamline your lending application pages with 2-fields.
If you’re anything like us, friction on application pages makes you nauseous.
It makes your CACs go up. It makes your volumes drop. It causes your CFO and CEO to say mean things.
The trouble is, application friction isn’t easy to fix. Your prod/eng is busy. We get it.
Spinwheel’s APIs streamline a lending application form with just a phone number and a birthdate - like magic (but it’s really just smart tech)! Then you get a 20-30% lift in your application rate.
Additionally, they can give you real-time, verified consumer credit data and seamless payment processing, which can help you serve customers beyond the initial application.
To see a demo, click below to connect with their Head of Growth and see this thing in action.
https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=jan
Subscribe to the Free Toaster Newsletter:
www.thefreetoaster.com

Jan 9, 2025 • 49min
E015 - Tomas Campos, CEO at Spinwheel
We sit with Tomas Campos, CEO at Spinwheel. Spinwheel’s product caught my attention because affiliate marketers could use their product to reduce the friction in their application processes.
Timestamps:
(00:00) Meet Tomas Campos, CEO of Spinwheel
(02:30) Ideal customers and use cases
(06:30) Success metrics
(12:35) Challenges building the business
(15:37) Partnering with lenders
(22:41) Uplift from pre-filling application forms
(28:12) What holds lenders back from buying
(34:10) The NerdWallet integration
(36:05) Other challenges lenders have
(46:52) Bank account verification
(47:10) Wrap up
Where to find Carlos:
LinkedIn
Twitter/X
Where to find Tomas:
LinkedIn
Find Us:
Don't forget to subscribe and review our show. If you’re interested in being a guest, email me at carlos@newmarketgrowth.com.

Jan 9, 2025 • 42min
E014 - David Nohe - Unpacking the CFPB's Rule 1033 on Open Banking
We sit with David Nohe, CEO of FinGoal, to discuss the CFPB’s Rule 1033 on Open Banking and the implications it has for bank marketers.
Timestamps:
(00:00) David Nohe, CEO of Fingoal
(01:59) The 101 on CFPB Rule 1033
(09:32) Consumer consent
(18:04) Future of subscription models
(22:52) Funnel dynamics / friction
(24:09) Credit bureau vs. open banking data
(26:43) Why be concerned or optimistic
(32:10) Banks' strategic opportunities
(41:37) Wrap up and dinner bet
Where to find Carlos:
LinkedIn
Twitter/X
Where to find David Nohe:
LinkedIn
Twitter/X - @fingoaldavid
References:
Ten Take-Aways on 1033 for Community Bankers
https://www.linkedin.com/pulse/ten-take-aways-1033-community-bankers-david-nohe-yo8cc/?trackingId=WR0OUVGdRGahil7tCSZ48w%3D%3D
Find Us:
Don't forget to subscribe to Affiliate Marketing for Lenders. If you’re interested in being a guest on the show (or if you have questions for a future episode), send me a note on LinkedIn, Twitter/X, or at carlos@newmarketgrowth.com.

Jan 9, 2025 • 16min
E013 - Personalization - The Case For Building Hyper-Niche Products
Personal finance platforms (like Credit Karma) are now at scale, with the ability to recommend products at the 1:1 user level. Further, they’re incentivized to recommend niche products that are highly customized to each user. Lending products, however, are designed for mass audiences. This disconnect presents a huge opportunity for lenders.
Timestamps:
(00:00) Why personalization matters
(04:06) Hyper-niche lending products
(05:37) Social media and niche content
(08:43) Opportunities in financial services
(12:57) Where I see this all going
(15:01) Wrap up
Where to find Carlos:
LinkedIn
Twitter/X
References:
The case for building hyper-niche lending products
https://www.thefreetoaster.com/p/hyper-niche-lending-products
Find Us:
Don't forget to subscribe to Affiliate Marketing for Lenders. If you’re interested in being a guest on the show (or if you have questions for a future episode), send me a note on LinkedIn, Twitter/X, or at carlos@newmarketgrowth.com.

Jan 9, 2025 • 45min
E012 - Tim Hong, CPO at MoneyLion
Today we chat with Tim Hong, the Chief Product Officer at MoneyLion. He walks us through a partnership they’ve built with Plaid and other data providers to offer cash flow data at the marketing stage to lenders in the Engine marketplace.
Timestamps:
(00:00) Tim Hong, CPO at MoneyLion
(04:06) The Engine marketplace
(12:02) Open banking and UX
(22:48) User permissioned data
(25:15) Sharing bank credentials
(27:25) Cashflow data in lending
(31:09) Spark platform
(37:20) Future of open banking
(44:17) Wrap up
Where to find Carlos:
LinkedIn
Twitter/X
References:
Plaid & MoneyLion’s announcement: “The power of cash flow underwriting with instant onboarding: Introducing Layer and Consumer Report”
https://plaid.com/blog/layer-consumer-report-instant-onboarding/
Carlos’ piece: “Where's The Consumer Demand For Cash Flow Underwriting (CFU)?”
https://www.thefreetoaster.com/p/where-is-the-demand-for-cash-flow-underwriting
Find Us:
Don't forget to subscribe to Affiliate Marketing for Lenders. If you’re interested in being a guest on the show (or if you have questions for a future episode), send me a note on LinkedIn, Twitter/X, or at carlos@newmarketgrowth.com.

Jan 9, 2025 • 25min
E011 - Cash Flow Underwriting
I’m starting to worry that we don’t have an economically viable way to distribute cash flow underwriting (CFU) products to consumers. In today’s episode, we discuss the opportunity and challenges CFU lenders will have in distributing their products through direct mail, paid search, and of course affiliates.
Timestamps:
(00:00) Introduction to Fintech and Cashflow Underwriting
(01:21) The Article and Its Insights
(02:38) AI-Generated Overview of The Petal Case Study
(09:21) End of AI-Generated Overview
(09:26) Analyzing Cashflow Underwriting
(11:36) Challenges in Cashflow Underwriting
(15:54) Marketing Cashflow Products
(20:03) Potential Solutions and Future Outlook
(25:26) Final Thoughts and Next Steps
Where to find Carlos:
LinkedIn
Twitter/X
References:
Carlos’ piece: “Where's The Consumer Demand For Cash Flow Underwriting (CFU)?”
https://www.thefreetoaster.com/p/where-is-the-demand-for-cash-flow-underwriting
Alex Johnson’s piece on Cash Flow Underwriting:
https://fintechtakes.com/articles/2024-05-22/cash-flow-underwriting/
Find Us:
Don't forget to subscribe to Affiliate Marketing for Lenders. If you’re interested in being a guest on the show (or if you have questions for a future episode), send me a note on LinkedIn, Twitter/X, or at carlos@newmarketgrowth.com.

Jan 9, 2025 • 16min
E010 - New Market Growth
Today, we discuss the backstory behind my marketing agency, New Market Growth. I’ll share my background working in affiliate marketing at a connected home startup, my experience working on credit cards at Capital One, my 4 years at Credit Karma, and how my experiences came together to form a services business for lenders.
Timestamps:
(00:00) What is New Market Growth
(01:30) Early years in affiliate marketing
(03:53) Credit Karma
(06:50) My first business: legal services marketplace
(09:10) Return to fintech + personal brands
(12:19) Founding New Market Growth
(14:27) Current focus + looking out to the future
(15:55) Wrap up
Where to find Carlos:
LinkedIn
Twitter/X
Find Us:
Don't forget to subscribe to Affiliate Marketing for Lenders. If you’re interested in being a guest on the show (or if you have questions for a future episode), send me a note on LinkedIn, Twitter/X, or at carlos@newmarketgrowth.com.

Jan 9, 2025 • 22min
E009 - Measurement [Affiliate marketing]
Today, we discuss high-level principles for your affiliate measurement (analytics) strategy. We’ll cover the 2 big questions your dashboards should be answering, we dig into 9 metrics you might not be watching, and we hit on the importance of connecting marketing stage and performance stage data.
Timestamps:
(00:00) True North
(01:34) Driving questions
(01:53) Delivering for your partners
(04:26) Partners delivering for you
(06:35) Combining data sources
(09:34) Effective dashboards
(16:49) 9 key metrics to watch
(22:26) Wrap up
Where to find Carlos:
LinkedIn
Twitter/X
Find Us:
Don't forget to subscribe to Affiliate Marketing for Lenders. If you’re interested in being a guest on the show (or if you have questions for a future episode), send me a note on LinkedIn, Twitter/X, or at carlos@newmarketgrowth.com.

Jan 9, 2025 • 20min
E008 - Common Struggles [Affiliate marketing]
Today, we discuss the most common reasons that lenders don’t hit their volume, account quality, and growth goals in the affiliate channel. Based on Carlos’ experience talking to lenders in his affiliate marketing agency, New Market Growth.
Common struggles:
Cross-functional dysfunction
Model misalignment
(Non)compliance
Application friction
Mispricing
Access to big affiliates
Concentration
Cold starts
Lack of differentiation
CPA game
Thinking it’s easy
Timestamps:
(00:00) Common Struggles in Affiliate Marketing
(03:00) Reason 1: Lack of Cross-Functional Effort
(04:54) Reason 2: Misaligned Targeting Model
(06:36) Reason 3: Approval Rate Issues
(07:59) Reason 4: Application Friction
(09:01) Reason 5: Uncompetitive Pricing
(10:39) Reason 6: Missing Major Marketplaces
Where to find Carlos:
LinkedIn
Twitter/X
Find Us:
Don't forget to subscribe to Affiliate Marketing for Lenders. If you’re interested in being a guest on the show (or if you have questions for a future episode), send me a note on LinkedIn, Twitter/X, or at carlos@newmarketgrowth.com.


