The Unofficial TikTok Shop Podcast with Jordan West

Send us a textMost independent brands can’t afford to test too many advertising opportunities due to budget constraints, but brand partnerships offer a great means of low-cost growth. In this episode, Lynn Power of Masami talks about the way she’s building a collective doing pop-ups around the country, what strategies work, and the ins and outs that go into making it successful.Listen and learn in this episode!KEY TAKEAWAYS FROM THIS EPISODEWhen you are bootstrapped, you have to find your opportunities because you can't pay to play with the big boys. Brand partnerships could work well to leverage followings and grow businesses.Go into a space that's going to attract the right customer base.Some brands will be heavily engaged and some will be very transactional and will only care about the sales.Staffing is a critical piece in managing logistics.When a founder is in a store, the sales go up threefold.A community is a foundation that you need to scale.Recommended App: Canvahttps://www.canva.com/ Recommended Podcast: The Joe Rogan Experiencehttps://open.spotify.com/show/4rOoJ6Egrf8K2IrywzwOMk Today’s Guest:Lynn Power is a co-founder and the CEO of Masami.Masami is a brand of clean premium hair care.Connect and learn more about Lynn and Masami here: Website: https://www.lovemasami.com/ LinkedIn:  https://www.linkedin.com/in/lynn-power-02b8904 Instagram: https://www.instagram.com/lynnpowered/ This month's sponsor is Triple Whale.  Triple Whale's powerful analytics platform clarifies your ad performance across channels, keeping you instantly in the know. Hit https://www.triplewhale.com/upgrowth and use promo code Upgrowth for 15% off today. *** PROMO CODEUpgrowthWe love our podcast community and listeners so much that we have decided to offer a free eCommerce Growth Plan for your brand! To learn more and how we can help, click here:upgrowthcommerce.com/growJoin our community and connect with other eCommerce brand owners and marketers!https://www.facebook.com/groups/secretstoscalingpodcast 

Send us a textMachine learning is going to be everywhere soon. It can potentially solve your hardest business problems and help you scale even faster.In this episode, Evan Dolgow of Jarvis ML talks about machine learning and warehouse logistics. He discusses what to look out for in machine learning solutions since not all of them are created equal.Listen and learn in this episode!KEY TAKEAWAYS FROM THIS EPISODEMachine learning is in the background of things. It's what spoon feeds us what we want to see when we go on Amazon or social media.Visit the facility that you are going to contract.Look at the facility and what's within the 12-hour drive of where your core customers are.Machine learning is a sector of AI. It takes infinite amounts of data that a human can't possibly process, puts it all in one place, draws connections, and takes actions.Not all machine learning is created equally. The best way to discover the quality of a machine learning solution is to check their company on LinkedIn and see whether their team is 80% sales or 80% machine learning engineers.Jarvis is here to democratize machine learning for smaller businesses.Machine learning can potentially solve any business hurdle that you are experiencing specifically regarding scaling.The lowest hanging fruit in the world of machine learning is for every business to drive more customers to their website. The more people you drive to the website, the faster the machine can build models, and you can start essentially converting people faster.        The secret to scaling is to leverage growth.Data is an asset that should be invested in.Recommended Tool:  Sales QLhttps://www.salesql.com Recommended Book: Atomic Habits by James Clearhttps://www.jamesclear.com/atomic-habits The Rise of Super Man by Steven Kotlerhttps://www.stevenkotler.com/book-pages/the-rise-of-super-man Today’s Guest:Evan Dolgow is a machine learning expert at Jarvis MLJarvis ML is a prediction engine that’s always learning. Its mission is to be the most accessible and easy-to-use end-to-end machine learning platform.Connect and learn more about Evan Dolgow here: LinkedIn: https://www.linkedin.com/in/evandolgow This month's sponsor is Rep AI. Rep is the world’s first-ever AI-powered sales associate for e-commerce websites. It’s a sales-focused chatbot that uses AI to automatically identify and approach disengaged customers with a contextual and personalized conversation to upgrade customer experiences and increase sales. Just like in brick-and-mortar, it recommends products, answers product-related questions, and even upsells. So hit https://hellorep.ai/upgrowth and get a 2-week free trial + 50% off for your first 12 months.We love our podcast community and listeners so much that we have decided to offer a free eCommerce Growth Plan for your brand! To learn more and how we can help, click here:upgrowthcommerce.com/growJoin our community and connect with other ecommerce brand owners and marketers!https://www.facebook.com/groups/secretstoscalingpodcast 

Send us a textThings are getting tougher these days but as brand owners, it’s our job to always figure out the things that we can do to get sales to go back up. Sometimes, the solution needed is to go back to what we do best and focus on our connection with customers.In this episode, Jordan interviews the founder of Wax Buffalo, Alicia Reisinger. She talks all about her brand story, the rise and fall of organic Instagram, and what’s working for her company now.Listen and learn in this episode!KEY TAKEAWAYS FROM THIS EPISODEWhen the numbers are down, you just have to go back to what you do best.Everything has a story to it and those stories are what connect us.As you are growing your brand, you have to find different ways to connect to your audiences.E-mail newsletters and SMS marketing now perform better than organic Instagram marketing when it comes to connecting more to your audience.Always know your margins well.You are way more effective when you take time for yourself.Recommended App:  Shopifyhttps://www.shopify.com Recommended Book: Amish Murder booksToday’s Guest:Alicia Reisinger is the founder and Artistic Director of Wax Buffalo.Wax Buffalo produces hand-poured pure soy wax candles for modern homes.Connect and learn more about Alicia and Wax Buffalo here: Website:  https://www.waxbuffalo.com Instagram: https://www.instagram.com/waxbuffalo Instagram: https://www.instagram.com/aliciareisinger This month's sponsor is Rep AI. Rep is the world’s first-ever AI-powered sales associate for e-commerce websites. It’s a sales-focused chatbot that uses AI to automatically identify and approach disengaged customers with a contextual and personalized conversation to upgrade customer experiences and increase sales. Just like in brick-and-mortar, it recommends products, answers product-related questions, and even upsells. So hit https://hellorep.ai/upgrowth and get a 2-week free trial + 50% off for your first 12 months.We love our podcast community and listeners so much that we have decided to offer a free eCommerce Growth Plan for your brand! To learn more and how we can help, click here:upgrowthcommerce.com/growJoin our community and connect with other ecommerce brand owners and marketers!https://www.facebook.com/groups/secretstoscalingpodcast 

Send us a textIt is important to always remember that you are selling to people and not to robots. People want to see all the different ways that your products can make their day better. This is what makes your conversion rate higher.In this episode, Jordan talks about a conversion rate optimization case study that he and his team did to their brands. He walks us through why and how they were able to up their conversion rate by 79% month over month, and how you can apply these learnings to test in your brands.Listen and enjoy this episode!KEY TAKEAWAYS FROM THIS EPISODEYou can hire expensive agencies to do CRO for you, but it’s only recommended to do that if you are above the $5M mark.Conversion rate optimization is not just simply changing the color of a button.Big levers that you can pull to up your conversion rate on your website:1. Best practice is to have between 4 and 6 photos per product. The more, the better.In the fashion/apparel world, make sure that people see your items in everyday use with lifestyle images. The more that you can do to explain your products, the better. 2. Make all of your product descriptions better.Search through every single descriptor of your product and put it in there.Give people a reason to purchase.Use triggers to sell products.3. Having a saleDuring sale seasons, your conversion rate is higher because your prices are lower.4. Feature your best-sellers on every brand page.Tell people what other people buy and why they should love your brand.Connect with Jordan here:LinkedIn: https://www.linkedin.com/in/jordan-west-marketer/This month's sponsor is Rep AI. Rep is the world’s first-ever AI-powered sales associate for e-commerce websites. It’s a sales-focused chatbot that uses AI to automatically identify and approach disengaged customers with a contextual and personalized conversation to upgrade customer experiences and increase sales. Just like in brick-and-mortar, it recommends products, answers product-related questions, and even upsells. So hit https://hellorep.ai/upgrowth and get a 2-week free trial + 50% off for your first 12 months.We love our podcast community and listeners so much that we have decided to offer a free eCommerce Growth Plan for your brand! To learn more and how we can help, click here:upgrowthcommerce.com/growJoin our community and connect with other ecommerce brand owners and marketers!https://www.facebook.com/groups/secretstoscalingpodcast 

Send us a textIt is important to always keep in mind that you are not selling just your products but also your brand. Sharing your unique brand story and keeping your brand’s quality are the things that bring up your sales.In this episode, Ata Sari of Mama Luma talks about their brand’s growth and the massive moves they had to make moving from California to Istanbul Turkey. He also shares what is working and not working for their brand in 2022.Listen and learn in this episode.KEY TAKEAWAYS FROM THIS EPISODEAt the end of the day, there is no secret but hard work.Brand identity brings the sales. Product quality and brand story are parts of the brand identity.There comes a time when you have to stop working with an agency.Build a team to organize everything and have a healthy distribution channel to make better operational costs and bring up sales.The D2C operations also have a big impact on B2B for a brand. Every single transaction is an added value to the brand equity.You need to work harder, learn, and never be comfortable where you are. Recommended Tool: Klaviyohttps://www.klaviyo.comRecommended Book: The Hard Thing About Hard Things by Ben Horowitzhttps://www.amazon.com/Hard-Thing-About-Things-Building/dp/0062273205 Today’s Guest:Ata Sari is a co-founder and the CEO of Mama Luma.Mama Luma is a designer kids’ clothing brand based in Sta. Barbara, California.Connect and learn more about Ata and Mama Luma here:Website: https://www.mamaluma.com E-mail Address: Ata@Mamaluma.comThis month's sponsor is Rep AI. Rep is the world’s first-ever AI-powered sales associate for e-commerce websites. It’s a sales-focused chatbot that uses AI to automatically identify and approach disengaged customers with a contextual and personalized conversation to upgrade customer experiences and increase sales. Just like in brick-and-mortar, it recommends products, answers product-related questions, and even upsells. So hit https://hellorep.ai/upgrowth and get a 2-week free trial + 50% off for your first 12 months.We love our podcast community and listeners so much that we have decided to offer a free eCommerce Growth Plan for your brand! To learn more and how we can help, click here:upgrowthcommerce.com/growJoin our community and connect with other ecommerce brand owners and marketers!https://www.facebook.com/groups/secretstoscalingpodcast 

Send us a textYou’ve probably heard a lot about the amazing results Performance Max can deliver, but who would be the best people in your team to run PMax campaigns?In this episode, Jordan talks about why your Google department may not be the best choice to run your Performance Max campaigns and explains other strategies to run highly profitable Performance Max campaigns.Listen and enjoy this episode!KEY TAKEAWAYS FROM THIS EPISODEPerformance Max is made for Facebook marketers. It's similar to the kinds of campaigns that you set up for years on Facebook but you leave it untouched for a longer period of time to let the robot learnPmax is essentially a Facebook CBO campaignFacebook marketers are used to testing campaigns exactly like this.They can target specific intent audiences, or go broad.Connect with Jordan here:LinkedIn: https://www.linkedin.com/in/jordan-west-marketer/This month’s sponsor is Parker, the first card built exclusively for eCommerce. Free up cash flow and grow your business with Parker by getting net-60 terms on every transaction. Parker is currently offering a $1000 sign-up bonus for Upgrowth listeners. Go to getparker.com to chat with the team today - and make sure you mention where you came from! We love our podcast community and listeners so much that we have decided to offer a free eCommerce Growth Plan for your brand! To learn more and how we can help, click here:upgrowthcommerce.com/growJoin our community and connect with other ecommerce brand owners and marketers!https://www.facebook.com/groups/secretstoscalingpodcast

Send us a textGetting into partnerships is a middle ground between success and failure. You have to ensure you are partnering with people who align with your goals and vision. Sampling is your brand’s personal touch on your customer’s journey. It can be far cheaper than paid ads.In this episode, Tyler Kupper of Weatherman® Umbrella talks about their brand story and corporate programs, how they got the right partners, and the power of sampling. Listen and learn in this episode.KEY TAKEAWAYS FROM THIS EPISODEPartnerships have to be mutually beneficial.You have to align with partners that make sense.Everything in the promotional premium industry is brand-based.It doesn't matter if you have a lot or a little money, you need to get your product out there. Give out samples to the right people.There are many opportunities to get your products noticed that are way cheaper than paid ads.You have one chance to make it right.Your customers’ journey and experience are always important.Recommended Tool: Mondayhttps://www.monday.com Recommended Book: Never Split the Difference by Christopher Voss with Tahl Razhttps://www.amazon.com/Never-Split-Difference-Negotiating-Depended/dp/0062407805 Today’s Guest:Tyler Kupper is the Chief Revenue Officer at Weatherman® Umbrella.Weatherman® Umbrella is a unique premium brand umbrella offering a lifetime guarantee.Connect and learn more about Weatherman® Umbrella here:Website: https://www.weathermanumbrella.com This month’s sponsor is Parker, the first card built exclusively for eCommerce. Free up cash flow and grow your business with Parker by getting net-60 terms on every transaction. Parker is currently offering a $1000 sign-up bonus for Upgrowth listeners. Go to www.getparker.com to chat with the team today - and make sure you mention where you came from! We love our podcast community and listeners so much that we have decided to offer a free eCommerce Growth Plan for your brand! To learn more and how we can help, click here:upgrowthcommerce.com/growJoin our community and connect with other ecommerce brand owners and marketers!https://www.facebook.com/groups/secretstoscalingpodcast

Send us a textA lot of founders and leaders tend to blame everyone except themselves. Time and energy are being misdirected as we try to have control over the things that we cannot control. How much can taking a radical ownership approach change your life?In this episode, Jordan talks about what proactivity means and how to be proactive as a leader, a boss, or a founder of an organization.Listen and enjoy this episode!KEY TAKEAWAYS FROM THIS EPISODEBetween stimuli and response, there is always a gap and you get to choose a reaction. With stress comes a lot of different reactions. A lot of founders blame everybody else but themselves.The only thing that we have control over is ourselves.Many of us have a lot smaller circles of influence than we have circles of concern.Our circle of influence grows as we become more mature and trustworthy.We cannot influence everything around us so we have to choose which things we're going to let in. The whole idea of radical proactivity is knowing what you can change and what you cannot and spending all your time on the things that you can influence and change. It will change your life.Connect with Jordan here:LinkedIn: https://www.linkedin.com/in/jordan-west-marketer/This month’s sponsor is Parker, the first card built exclusively for eCommerce. Free up cash flow and grow your business with Parker by getting net-60 terms on every transaction. Parker is currently offering a $1000 sign-up bonus for Upgrowth listeners. Go to getparker.com to chat with the team today - and make sure you mention where you came from! We love our podcast community and listeners so much that we have decided to offer a free eCommerce Growth Plan for your brand! To learn more and how we can help, click here:upgrowthcommerce.com/growJoin our community and connect with other ecommerce brand owners and marketers!https://www.facebook.com/groups/secretstoscalingpodcast

Send us a textBrands are continuously seeing incredible results and starting to see all-time low customer acquisition costs in Performance Max. This is the future! In this episode, Jordan talks about some of the most important things that you need to do in your Performance Max campaigns to get the most out of it.Listen and enjoy this episode!KEY TAKEAWAYS FROM THIS EPISODEThings to do in your Performance Max campaigns:Create videos for your specific avatars on YouTube.You need to have 20 different images.Separate your different product groups.Always leave URL expansion on.Have between 4 and 10 images and a video of every single one of your products on every product page.Connect with Jordan here:LinkedIn: https://www.linkedin.com/in/jordan-west-marketer/This month’s sponsor is Parker, the first card built exclusively for eCommerce. Free up cash flow and grow your business with Parker by getting net-60 terms on every transaction. Parker is currently offering a $1000 sign-up bonus for Upgrowth listeners. Go to getparker.com to chat with the team today - and make sure you mention where you came from! We love our podcast community and listeners so much that we have decided to offer a free eCommerce Growth Plan for your brand! To learn more and how we can help, click here:upgrowthcommerce.com/growJoin our community and connect with other ecommerce brand owners and marketers!https://www.facebook.com/groups/secretstoscalingpodcast

Send us a textDuring the most difficult situations, we have to be able to look for the best path forward in our business. We need to focus on the things that are within our control and how to make them better for the long term.In this episode, Abel Samet, co-founder of Troubadour Goods, talks about what happened to his brand during the pandemic and the moves he made to have his most successful year in 2021. Listen and learn in this episode! KEY TAKEAWAYS FROM THIS EPISODETry to stay focused on the things within your control and the ways you can improve in the long run.Referral word-of-mouth is the best form of marketing.Attribution is difficult but there are several ways that you can do it. You can understand customer interest and behavior from the way they interact with your email newsletters.If you have a customer who's obsessed with your brand and what you do, that is the best possible way that you can be introduced to more customers and scale.Recommended Tool: Klaviyohttps://www.klaviyo.com/ Recommended Audiobooks and Podcast:Ego is the Enemy by Ryan Holidayhttp://egoistheenemy.com/ https://www.amazon.com/Ego-Is-Enemy-Ryan-Holiday-audiobook/dp/B01GSIZ9EY The Obstacle is the Way by Ryan Holidayhttp://theobstacleistheway.com/ https://www.amazon.com/Obstacle-Way-Timeless-Turning-Triumph/dp/1591846358 Econ Talk Podcast with Tyler Cowenhttps://www.econtalk.org/ Today’s Guest:Abel Samet is a co-founder of Troubadour Goods.Troubadour Goods specializes in minimalist bags and accessories, designed for maximum performance.Connect and learn more about Abel and Troubadour here:Website: https://www.troubadourgoods.com/ Instagram: https://www.instagram.com/troubadourgoods/ LinkedIn:https://www.linkedin.com/company/troubadour-goods https://www.linkedin.com/in/abelsamet We love our podcast community and listeners so much that we have decided to offer a free eCommerce Growth Plan for your brand! To learn more and how we can help, click here:upgrowthcommerce.com/growJoin our community and connect with other ecommerce brand owners and marketers!https://www.facebook.com/groups/secretstoscalingpodcast