The Josh Bersin Company

A deep look at how AI is transforming corporate learning into continuous, just-in-time enablement. Discussion of a $400B market shifting to AI-native learning that is faster, cheaper, and more relevant. Exploration of automated skill tagging, removing manual content workflows, and moving from centralized training to distributed local enablement. Notes on vendor disruption and a roadmap for adoption.

Discussion of how AI agents and superagents are reshaping HR and enterprise software. A contrast between monolithic onboarding systems and domain-specific agent architectures. Exploration of agent orchestration to automate outcomes rather than just tasks. Review of vendor strategies and multi-tiered platform stacks for integrating employee-facing agents and developer tools.

The podcast traces the rise of AI in hiring, from resume parsing to video analysis and skills inference. It covers high-profile lawsuits and legal pressure around bias and explainability. The conversation highlights vendor consolidation, vertical data labeling, and growing demands for accurate, explainable AI in recruiting systems.

David Hughes, a global talent leader who led Costa Coffee’s AI hiring push, explains how Costa shifted from hiring the “best” to the “best fit.” He describes a five-question AI chat assessment that scales to hundreds of thousands of applicants. Topics include behavior-first hiring, candidate experience rated 9/10, Gen Z engagement, implementation challenges, and plans to scale AI beyond frontline roles.

Nathan Perrott, VP of Innovation at Radancy with 25 years in talent acquisition tech, discusses Radancy’s integrated Talent Acquisition Cloud. He covers programmatic job advertising and ad optimization. He explains AI as a practical co-pilot that activates hiring plans and automates screening. He talks about reducing recruiter admin, CRM pipelining, and integration strategies for large employers.

A fast-moving look at how AI agents and superagents will upend traditional HR processes. The conversation highlights which HR roles may be automated and which new roles will emerge. It explores building versus buying AI solutions and why accuracy, trust, and content quality will become mission-critical. The focus is on transforming HR into a more strategic, multidisciplinary function.

Explore how AI is transforming HR roles and creating superagents, reshaping the future of work. Discover that 30-40% of HR jobs may evolve or disappear due to automation. Learn about the strategic use of AI in workforce planning and enhancing employee engagement amidst low morale. Hear about the rise of super workers, capable of leveraging technology effectively. Companies must rethink talent management to retain top talent in a more independent workforce, ensuring continuous support for employees.

Discover the exciting realm of agents and superagents transforming HR technology. Josh explains how AI and code generation will empower organizations to create custom apps without needing extensive coding skills. The discussion dives into the shift from traditional monolithic applications to flexible, modular solutions that prioritize user needs. Learn about the upcoming Galileo Mars features, which promise to enhance workflow creation and agent coordination. A call to action encourages HR professionals to embrace AI and build their own solutions.

As AI transforms our jobs, what happens to our sense of self? The discussion reveals how automation could disrupt careers and challenge our identities. From commoditizing knowledge to the impact on healthcare, the shift is profound. Despite economic gains, societal angst is rising. Happiness now draws from relationships and nature, beyond work. The emphasis on purpose and identity is crucial for adaptation. Managers are urged to support employees in their reinvention journeys. Ultimately, purpose should drive success over mere profit.

Explore the transformative power of AI in HR, focusing on integrating workflows and maximizing ROI. Discover the rise of specialized AI agents and the concept of 'superagents' that streamline processes. Learn about the evolution of HR capabilities and the integration challenge between different agents. Hear about the balance between vendor strategies and customization, and understand the potential impact on HR roles and productivity. Dive into actionable insights that shape the future of talent management.