Letting & Estate Agent Podcast
Christopher Watkin
The Letting & Estate Agents Podcast
Having worked for some of the biggest names in the industry, Christopher now offers advice, actions and opinion in helping letting and estate agents grow their lettings and estate agency's. Christopher has proven methods on how to attract landlords and house sellers and helps many agents, using a technique that is designed (if implemented correctly) to grow any agency's turnover by at least 20% to 30% year on year. Its hard work and it requires buckets loads of patience though
Having worked for some of the biggest names in the industry, Christopher now offers advice, actions and opinion in helping letting and estate agents grow their lettings and estate agency's. Christopher has proven methods on how to attract landlords and house sellers and helps many agents, using a technique that is designed (if implemented correctly) to grow any agency's turnover by at least 20% to 30% year on year. Its hard work and it requires buckets loads of patience though
Episodes
Mentioned books
Mar 12, 2026 • 4min
Why do qualifications matter in Estate & Letting Agency? - Ep. 2495
Why do qualifications really matter in estate and letting agency? Chris Watkin talks to David Powell, CEO of Andrews, about why ongoing training, regulation and professional standards are vital in today’s evolving UK property market, and why experience alone is no longer enough.
Mar 11, 2026 • 11min
Is overvaluing damaging the public or estate agency? - Ep. 2494
Is overvaluing a competitive tactic, or are we quietly damaging our industry and the clients we’re meant to protect? In this episode, I sit down with Matt and Neil Baldock, The Baldock Brothers, to unpack the fallout of inflated pricing, long sole agency agreements and our 53% sell through rate.
Mar 10, 2026 • 12min
IQ vs. EQ in Estate and Letting Agency - Ep. 2493
IQ versus EQ in estate and letting agency: why emotional intelligence matters. I chat with Grace Milham about how understanding people, from landlords to teams, boosts results, improves interactions, and turns good agents into great ones. Practical EQ tips included.
Mar 9, 2026 • 10min
What I would change about estate agency - Ep. 2492
Cindy Slaughter, Head of Marketing at Avocado and advocate for human-centred estate agency, calls for a cultural overhaul. She argues for ditching rigid KPIs and prioritising relationships. They discuss hiring for diversity, measuring success by connections not spreadsheets, trust for newer negotiators, and client-first, disciplined processes that improve wellbeing.
Mar 8, 2026 • 8min
The gender gap in Estate Agency isn't an accident - Ep. 2491
David Powell, CEO of Andrews Property Group, discusses gender balance in estate and letting agencies and why structural choices create disparities. He talks about flexible working, practical examples of senior leaders on reduced hours, and how technology and trust can enable results-based flexibility. He also explores maternity-related career barriers and ways leaders can retain talent.
Mar 7, 2026 • 6min
Does the UK need another self-employed broker model? - Ep. 2490
Neil Baldock, co-founder of a multi-service agency focused on property management, HMOs and multi-income streams, and Matt Baldock, property entrepreneur with a franchise-like, mentorship-driven model. They debate building sellable, step-away businesses versus self-employment. They explain why lettings and HMOs drive resilience, outline full-service support, and describe hands-on mentorship and back-office systems.
Mar 6, 2026 • 1h 4min
UK Property Market Stats Show - Week 8 2026 - Ep.2489
Verona Frankish, CEO of Yopa and seasoned estate agency leader, shares sharp operational and pricing instincts. They dig into listings and sales trends this week. They debate pricing, marketing and reducing withdrawals. They highlight sell-through rates, fall-through remedies and local market tactics to win instructions.
Mar 5, 2026 • 2min
How well do you know your Tenancy Agreements? - Ep. 2488
Grace Milham, group operations director and compliance specialist in the property franchise sector, explains why tenancy agreements matter. She highlights how many letting professionals overlook key clauses. Practical talk on training, tailoring agreements and protecting clients and careers.
Mar 4, 2026 • 11min
Estate agency has a marketing problem - Ep. 2487
Cindy Slaughter, Head of Marketing at Avocado Property and long-time estate agency marketer, explains why the industry underinvests in marketing. She discusses CRM-driven touchpoints and patient brand-building. They contrast short-term sales tactics with consistent local presence and content. Training and marketing-first culture change round out the conversation.
Mar 3, 2026 • 6min
The housing crisis isn't a market failure it's a Government failure - Ep. 2486
David Powell, CEO of Andrews Estate Agents and leader of a 40-branch network from Bristol to London, discusses housing policy and the private rental sector. He argues the crisis stems from government decisions, not the market. He talks about council house sell-offs, how regulation squeezed landlords, mismatches from build-to-rent, and policy-driven demand effects.
