Discover Resilience: The Podcast

Soraya Sutherlin, a certified emergency manager and founder of Emergency Management Safety Partners with 20+ years in crisis response, shares practical ways to help children prepare for the unexpected. She discusses age-appropriate safety basics, playful teaching methods, handling scary conversations, and real-life lessons from a house fire. Short, actionable ideas to make preparedness feel normal and empowering for families.

Lisa Radley, VP of Program Management at Everbridge with 20+ years in enterprise SaaS and safety tech, discusses how duty of care stretches beyond the office. She covers risks to lone and field workers, why smartphones can fall short in emergencies, the benefits of IoT and dedicated devices, passive fall detection, and how legislation is shaping workplace safety.

Tracy Reinhold, Chief Security Officer and former FBI special agent, brings leadership experience from public and private sectors. He probes organizational fragility and why crisis communication often fails. He discusses exercising response plans, assessing internal and third-party risks, and the promise and pitfalls of AI in security.

Rudy Murillo, VP of Emergency Management and Services at NYCHA and U.S. Marine Corps veteran, leads 24/7 emergency communications for over half a million residents. He discusses scaling emergency programs inside a huge housing system. Topics include merging teams, clarifying roles, focusing on impact-driven risks like climate and budgets, and practical steps for building resilient, equity-centered response systems.

Casey and Shay kick things off with a candid conversation about personal quirks, productivity systems, and the routines that keep us all moving before welcoming resilience leader Lisa Jones. A business continuity regional manager at Control Risks and DRJ Consultant of the Year, Lisa brings deep expertise on the hidden risks of cloud dependency and the false sense of security many organizations place in SLAs alone. Together, they unpack what true redundancy really means, why testing isn’t the same as exercising, and how leaders can better prepare for large-scale outages by understanding architecture, contracts, and risk appetite. The conversation closes with reflections on leadership, resilience, and Lisa’s passion for amplifying women’s stories—reminding us that resilience is built through curiosity, accountability, and the courage to ask better questions.

Stacey Martinez, Director of Watch Command at NYC Emergency Management and former FDNY EMT, leads the city's 24/7 operations center. She talks about real-time multi-agency coordination and the tools behind citywide monitoring. She reflects on her journey from street EMS to leadership, the weight of representation as the first Black woman in the role, and on responding to Hurricane Melissa in Jamaica.

In this engaging talk, Adam DeLuca, Director of Risk Intelligence at Everbridge, draws from his military and law enforcement background to unveil crucial lessons in risk management through the lens of iconic films. He uses 'Die Hard' to illustrate insider threats and security failures, while 'Jurassic Park' focuses on asset mismanagement and ethical oversights. The discussion wraps up with insights from 'You've Got Mail' about market disruption. Adam emphasizes the importance of proactive risk intelligence and tangible strategies to build resilience.

Stephanie Marjoram, VP at Everbridge and a resilience expert, discusses the essence of resilience—bouncing back and learning from life's challenges. She shares personal stories, including guiding her daughter through first-day jitters while emphasizing the importance of community support. The conversation highlights resilience as a muscle that requires practice and reflection. Stephanie also outlines key habits for resilience: planning for worst-case scenarios, staying agile, and setting boundaries to safeguard mental health.

Pamela Larson, Chief Security Officer for North America at Everbridge, shares her extensive journey through security and operational resilience. She discusses the crucial integration of HR into resilience planning and how AI is revolutionizing threat detection. Pamela emphasizes the benefits of lateral career moves for skill expansion and reflects on the importance of vulnerability in leadership. With anecdotes from her early days in the Secret Service to managing California wildfires, her insights are both inspiring and instructive for navigating a complex field.

In this episode, Brad Henske, a business continuity and resilience leader at Carilion Clinic with over 25 years of experience, shares his expert insights on building effective resilience committees. He explains how to unify different disciplines like risk management and communications to achieve operational resilience. Key topics include defining committee scope, engaging partners, and the importance of aligning efforts with organizational goals. Brad's practical advice empowers listeners to start their own resilience initiatives and foster collaboration in their organizations.