
Discover Resilience: The Podcast Ask a CSO: The conversations leaders actually want to have
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Mar 3, 2026 Tracy Reinhold, Chief Security Officer and former FBI special agent, brings leadership experience from public and private sectors. He probes organizational fragility and why crisis communication often fails. He discusses exercising response plans, assessing internal and third-party risks, and the promise and pitfalls of AI in security.
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Tracy's Shipwrecked Essentials
- Tracy Reinhold shared Shipwrecked picks like Pillars of the Earth, Ted Lasso, ABBA greatest hits, pasta bolognese, and a SawStop table saw.
- These personal choices revealed his love of long stories, feel-good media, woodworking, and practical comforts.
Companies Are More Fragile Than They Think
- Tracy says many companies are more fragile than they think and resilience depends on educating the organization.
- He places organizations in the middle of a fragility spectrum based on how well they value resilience.
Prioritize Communication And Exercise Plans
- Do prioritize clear crisis communications and ditch outdated phone trees by leveraging modern mass-communication technology.
- Exercise response plans regularly; Tracy cited an ELT exercise that revealed on-the-fly decision gaps.



