The cloud isn’t bulletproof: Rethinking risk, redundancy, and resilience

Casey and Shay kick things off with a candid conversation about personal quirks, productivity systems, and the routines that keep us all moving before welcoming resilience leader Lisa Jones. A business continuity regional manager at Control Risks and DRJ Consultant of the Year, Lisa brings deep expertise on the hidden risks of cloud dependency and the false sense of security many organizations place in SLAs alone. Together, they unpack what true redundancy really means, why testing isn’t the same as exercising, and how leaders can better prepare for large-scale outages by understanding architecture, contracts, and risk appetite. The conversation closes with reflections on leadership, resilience, and Lisa’s passion for amplifying women’s stories—reminding us that resilience is built through curiosity, accountability, and the courage to ask better questions.