The new duty of care: Protecting employees wherever work happens

Casey and Shay open the episode with a lighthearted conversation about their dream “adult boarding school” courses before welcoming Everbridge Vice President of Program Management Lisa Radley to the podcast.

Drawing on more than two decades of experience in enterprise SaaS, critical communications, and safety technology, Lisa shares how duty of care is evolving as work moves beyond traditional offices. The conversation explores the growing risks faced by lone and field workers—from healthcare professionals and social workers to retail employees—and why smartphones alone may not be enough in emergency situations. At its core, the episode highlights the expanding responsibility organizations have to keep employees safe wherever work happens.