Ben Sencenbaugh - Designing World-Class Property Management Systems

1

Introduction

00:00 • 2min

2

Building a Property Management Company

01:51 • 4min

3

Working on a Space Shuttle

05:29 • 5min

4

Podio - The Backbone

10:10 • 3min

5

Buildium Podio

13:14 • 4min

6

Is PODIO a Competitors in Custom Workflow Management?

17:10 • 4min

7

How Do You Track Owner Trust Balances?

21:11 • 2min

8

How to Save Money in Your Small Business

23:23 • 2min

9

The BDM - The Single Point of Contact for New Clients

25:16 • 2min

10

Are We Losing Clients Within Two Months, Six Months or Three Years?

27:06 • 2min

11

Is There a Customer Service Champion?

29:00 • 3min

12

Managing a Property Management Company

31:41 • 3min

13

Are You Using NPS or Customer Engagement?

34:48 • 2min

14

Lead Simple Process

36:32 • 2min

15

How Do You Get Your DLER So High?

39:01 • 5min

16

Apfolio Stack - A New First Party Integration

43:45 • 5min

17

Real Team edX - Coaching and Teaching

49:10 • 3min

18

I Love That 130 Miles Out There

51:50 • 2min

19

Is There Anything You've Been Looking at in the Real Estate Industry?

53:38 • 2min

20

Is There a Golden Egg of Marketing?

55:58 • 2min

21

Are There Other Opportunities?

58:06 • 2min

22

Are You Managing a 25 Unit Apartment Complex?

59:59 • 2min