Private Club Radio Show

Steve Graves, founder of Creative Golf Marketing, shares insights on marketing strategies for private clubs post-pandemic. He emphasizes debunking myths, adopting technology in marketing, and enhancing customer service. Steve highlights the importance of personalized experiences, leadership training, and maintaining connections with members for successful club operations.

How pivotal is effective communication in shaping a private club's culture? Expect a profound exploration of this topic with Shanna Bright, founder of Private Club Online, in our latest podcast episode. Shana unravels the significance of communication in enhancing member experience, leading to increased participation and subsequently, a thriving club culture. She pinpoints that good communication not only enriches each member's experience but also makes them more likely to stay, spend and bring in new members.  Her experience and expertise bring you strategies to develop a winning content strategy for member engagement. Hear her inspiring journey from alumni relations to member relations and her unique experiences at the City Club of Los Angeles. Discover how the evolving landscape of private clubs has reshaped the industry and learn why flexibility is key in such a dynamic environment. Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Have you ever wondered what goes on behind the scenes of a prestigious golf championship? Well, buckle up as we invite Ian Hock and Tommy Donovan to share their unique experiences in the club industry. From navigating the chaos of the PGA championship with 5000 people in the clubhouse to sharing anecdotes about golf  - we've got your curiosity covered.Get ready to witness a deep dive into the future of golf, as we discuss the introduction of the liv tour, a concept that's both shaking up the landscape and transforming the sport. Plus, you'll discover how Fiddler's Elbow is pushing the boundaries of the club industry with its innovative beverage programs. We're talking unique ice cubes, custom-made canned cocktails, and an inventive wine program that's sure to whet your whistle.Lastly, let’s not forget the elephant in the room - how has Fiddler's Elbow tackled the challenges thrown up by the pandemic? You'll hear about the club's creative adaptations, their strategy for rebranding, and their approach to building a community with their members. Plus, we’ll explore the potential impacts of climate change on the wine industry and the shifting wine preferences among the younger generation. So, sit back, relax, and get ready for an entertaining tour through the evolving world of golf and club culture.Huge thanks to Ian and the Winebow team for the delicious wine & Tommy and Fiddler's for the delicious spread 😋Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Imagine a historic club on the brink of collapse, brought back to life with a well-timed capital injection and professional management. Today on our podcast, we unravel the inspiring preservation story of the Wisconsin Club, a landmark in downtown Milwaukee. Our guests, Rick Whiting and Fred Joachim , detail the strategic partnership with Concert Golf Partners that allowed the club to swim out of financial difficulty and enhance its operations. From challenges in club ownership to securing capital and striking a delicate balance between memberships and costs, we unpack it all. The pandemic wreaked havoc on their banquet business, but Concert Golf Partners stepped in, bringing not just capital but vital professional management. By understanding membership dynamics and preserving the club's allure, they managed to create a unique balance that enhanced the club atmosphere. The decision to preserve the club for another 100 years required the board to make challenging decisions. Acquiring the right capital, the one-time assessment imposed on members, and finding the right buyer significantly shaped the club's future. The importance of employees in curating exceptional experiences for club members is discussed, alongside the exciting prospects such as interactive games and club expansion for a unique member experience. Join us for this riveting conversation about the Wisconsin Club's phoenix-like rise and what lies ahead.Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

What do you need to know about the latest government updates and their implications for clubs and their governance? This episode features an exclusive wrap-up of the NCA's yearly conference with none other than Joe Traeger, the CEO of the NCA. Joe shares his insights on the current state of the federal government, Supreme Court decisions, and the relationship between clubs and their managers. You'll also hear about the incredible production quality of the NCA's lean staff and the range of diverse presenters at the conference.We also delve deeper into the Supreme Court's decision in the Sacket versus EPA case, which tested the federal government's jurisdiction and authority to manage the waters of the United States. Joe explains how the significant nexus test was overturned, and we explore the potential impacts of the IRS auditing private clubs throughout the US. Discover the importance of clubs and their managers working together, and how the Labor Secretary nomination could affect club labor policies. Don't miss this insightful conversation with Joe Traeger, CEO of the NCA.Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Excited to unravel the clandestine world of club member vetting? Buckle up for an intriguing exploration as we invite Paul Dank from ASG Investigations to the mic. With a rich experience in background checks and research, Paul introduces us to the sophistication of their process. It's far beyond a regular Google search. We investigate the role of public record information and open source data in unearthing key aspects about potential club members. This episode jumps into the world of club culture, the web of connections, and the art of vetting. It's not just about the data, it's about the story behind the data. Paul intriguingly explains how they gather information about potential applicants from around the internet, formulating a comprehensive profile. The episode also reveals some jaw-dropping discoveries about potential members. One of them includes a tale about an applicant who had sued their previous three clubs – a fact that would have remained buried in traditional club member vetting processes. So, ready to uncover the dark side of member voting at private clubs? This episode promises some compelling revelations that will keep you hooked!Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

What if you could uncover the true personalities of potential members at your private club, creating a more harmonious environment for all? That's exactly what we discuss in this captivating episode with our special guest, Paul Dank from Kennis/ Member Vetting. Paul shares his unique approach to background research, utilizing public records and open source information to reveal crucial details about applicants that can't be found with a simple Google search.We dive into the importance of evaluating an individual's values and culture when considering membership and the challenges clubs face when nominating potential members. Paul emphasizes the need for clubs to adapt to changing times and conducts thorough due diligence, understanding the legal implications of choosing members for private clubs. We also discuss the limitations of current member vetting processes and how applicants often control most of the information in the process.To wrap up, Paul shares some fascinating stories and examples of how Kennis/ Member Vetting has helped private clubs uncover hidden details about potential members, ultimately leading to better decision making and a more harmonious club environment. Don't miss this eye-opening conversation that will transform the way you think about member vetting and its potential benefits for your private club.Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Ready to revolutionize your club with the power of AI? Join us in our fascinating conversation with Laura Leszczynski from Strategic Club Solutions as we explore the untapped potential of artificial intelligence in transforming the club industry. Laura shares her expert insights on how AI can help clubs achieve their goals faster, simplify tasks, and even provides a sneak peek into an exclusive masterclass packed with tangible content that you can take back and implement at your club immediately!Laura also dives into the exciting world of AI-powered communication, discussing how it can help save time and resources while still crafting personalized, unique messages for club members. Plus, we touch on the importance of human review and maintaining a club's brand voice in the AI age. So, if you're curious about how AI can open up new possibilities for innovation and efficiency in your club, don't miss this must-listen episode with Laura Leszczynski!BTW if you're interested in The SCS ai Masterclass, click here!Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Ever wondered how the magic behind renovating a new golf club happens? Well, today's your lucky day! Join us for an insightful chat with Phil Miller, Executive Vice President of Development, Construction, and Capital at Concert Golf Partners. With over 23 years of experience in the hospitality industry, Phil generously shares his expertise in capital planning, renovations, and design. Together we explore his transition from the hospitality to the golf industry, along with the capital spending and facility management needs of a club. Plus, we learn about the emerging trends in the industry and how Concert Golf Partners stays ahead of the curve.Take a thrilling tour of the acquisition process and capital planning as Phil breaks down the operations team's role in assessing opportunities, creating budgets, and, most importantly, listening to club members. Discover how Concert Golf Partners provides capital from day one and how their in-house experts execute capital projects quickly and thoroughly. Phil also reveals the advantages of economies of scale when it comes to getting large quantity discounts, and how this benefits clubs in the long run.Lastly, we dive into club renovation and sustainable design, ensuring a timeless and everlasting appeal for both members and staff. Phil discusses the importance of working closely with club communities to develop the design, as well as how to incorporate sustainability into construction projects. So, whether you're a golf enthusiast or just curious about the behind-the-scenes action at your favorite club, this episode is sure to delight and educate. Don't miss out!Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Award-winning manager Tom Wallace shares his journey from shining shoes at a country club to GM at Oakmont CC. Topics include holistic human capital, creating an employer of choice culture, stay interviews, member relationships, and value beyond dues.