Leaders in Customer Loyalty, Powered by Loyalty360
Loyalty360
Leaders in Customer Loyalty: for those looking to deepen customer experience, engagement, and brand loyalty. Each episode features innovative brands, industry experts, and executive leaders who share actionable insights, proven strategies, and real-world experiences designed to help marketers and brand professionals stay ahead in the ever-evolving world of customer loyalty.
Episodes
Mentioned books
Jul 9, 2021 • 14min
Loyalty360 Loyalty Live - Natasha Janic, Salesforce
Send us Fan MailLoyalty360's Mark Johnson interviews Natasha Janic, Salesforce to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.Loyalty Live hosts speakers in a live stream format, featuring conversations on customer loyalty and experience news, trends, insights, best practices, and opportunities for marketers. During the live stream sessions, guests are welcome to tune in to the live broadcast on Loyalty360's YouTube channel, ask questions, and have them answered in real-time.
Jul 7, 2021 • 26min
For Price Chopper and Market 32, Charity Giving Grows Loyalty Programs
Send us Fan MailGlen Bradley is Group Vice President of Marketing at Price Chopper Supermarkets and Market 32, which combined have over 130 locations.Loyalty360 CEO Mark Johnson spoke with Bradley about Price Chopper’s ongoing customer loyalty efforts and their drive for higher engagement with their customers.
Jun 30, 2021 • 20min
Loyalty360 Loyalty Live - Martha Cohen, Kobie
Send us Fan MailLoyalty360's Mark Johnson interviews Martha Cohen, Kobie, to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.Loyalty Live hosts speakers in a live stream format, featuring conversations on customer loyalty and experience news, trends, insights, best practices, and opportunities for marketers. During the live stream sessions, guests are welcome to tune in to the live broadcast on Loyalty360's YouTube channel, ask questions, and have them answered in real-time.
Jun 29, 2021 • 18min
Fuzzy’s Taco Shop Uses Strong Fan Base to Grow Rewards Program
Send us Fan MailNikki Rasmussen is Director of Digital Marketing for Fuzzy’s Taco Shop, which has nearly 150 locations across the country.Mark Johnson, CEO of Loyalty360, had the chance to talk with Rasmussen about Fuzzy’s Taco Shop and their Rewards program and what is next in their efforts to engage customers.
Jun 22, 2021 • 21min
Loyalty360 Loyalty Live - Tim Glomb, Cheetah Digital
Send us Fan MailLoyalty360's Mark Johnson interviews Tim Glomb, Cheetah Digital to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.Loyalty Live hosts speakers in a live stream format, featuring conversations on customer loyalty and experience news, trends, insights, best practices, and opportunities for marketers. During the live stream sessions, guests are welcome to tune in to the live broadcast on Loyalty360's YouTube channel, ask questions, and have them answered in real-time.
Jun 21, 2021 • 35min
Hagerty Drives Memberships with Loyal Auto Enthusiasts
Send us Fan MailStuart Foster is the President of Automotive and Affinity of Hagerty, an automotive enthusiast brand offering integrated membership products and programs. Based in Traverse City, Michigan, the company has over 1,600 employees in the U.S., Canada, the U.K., and Germany.Loyalty360 CEO Mark Johnson spoke with Foster about the Hagerty member engagement programs and how it plans to grow those numbers for its program.
Jun 18, 2021 • 20min
Loyalty360 Loyalty Live - Rachel Bicking, Tenerity
Send us Fan MailLoyalty360's Mark Johnson interviews Rachel Bicking, Tenerity to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.Loyalty Live hosts speakers in a live stream format, featuring conversations on customer loyalty and experience news, trends, insights, best practices, and opportunities for marketers. During the live stream sessions, guests are welcome to tune in to the live broadcast on Loyalty360's YouTube channel, ask questions, and have them answered in real-time.
Jun 15, 2021 • 18min
Loyalty360 Loyalty Live - Bindu Gupta, Comarch
Send us Fan MailLoyalty360's Mark Johnson interviews Bindu Gupta, Comarch to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.Loyalty Live hosts speakers in a live stream format, featuring conversations on customer loyalty and experience news, trends, insights, best practices, and opportunities for marketers. During the live stream sessions, guests are welcome to tune in to the live broadcast on Loyalty360's YouTube channel, ask questions, and have them answered in real-time.
Jun 14, 2021 • 26min
Overstock Listens to Way Customer Speaks to Spur Growth
Send us Fan MailJimmy Budnik is Vice President of CRM for Overstock, which took home two awards at the 2020 Loyalty360 awards. They received a Gold in the Employee Engagement and Impact category and a Silver in the Technology and Trends category.Loyalty360 CEO Mark Johnson spoke with Budnik about winning the awards and what the future holds for customer engagement at Overstock.
Jun 8, 2021 • 14min
Loyalty360 Loyalty Live - Hye-Joo Kim, Evolving Systems
Send us Fan MailLoyalty360's Mark Johnson interviews Hye-Joo Kim, Evolving Systems to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.Loyalty Live hosts speakers in a live stream format, featuring conversations on customer loyalty and experience news, trends, insights, best practices, and opportunities for marketers. During the live stream sessions, guests are welcome to tune in to the live broadcast on Loyalty360's YouTube channel, ask questions, and have them answered in real-time.
