This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast

We are building a global network of people doing human-centred work. Create an account, learn, listen, connect and network - for free → https://www.thisishcd.com/signup________________________Take the FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion → https://www.thisishcd.com/learning/introduction-to-journey-managementIn this episode, you’ll hear from Gerry Scullion and Renatus, Head of Coaching at This is Doing. We speak about What Coaching is, if it differs to Mentoring and what benefits it can bring to practitioners.Creators & Guests Gerry Scullion - Host Stef Murphy - Producer ________________________Discover & Connect → https://www.thisishcd.com/directoryTrain my organisation → https://www.thisishcd.com/trainingClaim partner discounts → https://www.thisishcd.com/partnersPublish an Article → https://www.thisishcd.com/blogCourses → https://www.thisishcd.com/courses________________________

We are building a global network of people doing human-centred work. Create an account, learn, listen, connect and network - for free → https://www.thisishcd.com/signup________________________Take the FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion → https://www.thisishcd.com/learning/introduction-to-journey-managementHello and welcome to another episode of Bringing Design Closer. My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes, providing training for people within the Design and change-making space.Today on the show we have Shane Waring from Dublin City Council and founder of Dublin City BETA - a wonderful initiative that is focused on making Dublin City more liveable through service experimentation. We speak with Shane about the process behind the scenes and what makes this initiative different to typical initiatives in normal Councils and Governments.We learn more about the background to some of Shanes work and go deeper into what the benefits are for Councils to approach this mindset of rapid service experimentation.Creators & Guests Gerry Scullion - Host Stef Murphy - Producer ________________________Discover & Connect → https://www.thisishcd.com/directoryTrain my organisation → https://www.thisishcd.com/trainingClaim partner discounts → https://www.thisishcd.com/partnersPublish an Article → https://www.thisishcd.com/blogCourses → https://www.thisishcd.com/courses________________________

We are building a global network of people doing human-centred work. Create an account, learn, listen, connect and network - for free → https://www.thisishcd.com/signup________________________Take the FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion → https://www.thisishcd.com/learning/introduction-to-journey-managementWe speak about the work that went into it by Marc, Markus, Adam and Jakob and all of the 200-300 practitioners around the world, some of whom are now part of This is Doing and generally about how it all came together.Creators & Guests Gerry Scullion - Host Stef Murphy - Producer ________________________Discover & Connect → https://www.thisishcd.com/directoryTrain my organisation → https://www.thisishcd.com/trainingClaim partner discounts → https://www.thisishcd.com/partnersPublish an Article → https://www.thisishcd.com/blogCourses → https://www.thisishcd.com/courses________________________

We are building a global network of people doing human-centred work. Create an account, learn, listen, connect and network - for free → https://www.thisishcd.com/signup________________________Take the FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion → https://www.thisishcd.com/learning/introduction-to-journey-managementIn this conversation, Vimla and Rachel talk about multi-culturalism, how to have difficult conversations and how to build more inclusive workplace cultures. Rachel's humble and unique perspective gives an eye-opening account of how to design education around cultural needs and so much Creators & Guests Gerry Scullion - Host Stef Murphy - Producer ________________________Discover & Connect → https://www.thisishcd.com/directoryTrain my organisation → https://www.thisishcd.com/trainingClaim partner discounts → https://www.thisishcd.com/partnersPublish an Article → https://www.thisishcd.com/blogCourses → https://www.thisishcd.com/courses________________________

We are building a global network of people doing human-centred work. Create an account, learn, listen, connect and network - for free → https://www.thisishcd.com/signup________________________Take the FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion → https://www.thisishcd.com/learning/introduction-to-journey-managementToday on the show we have Lar Veale, Lead UX Designer for Business Banking in AIB - one of Ireland’s biggest banks. We speak about the journey both Lar and AIB went on introducing Jobs to be Done, and what this actually entailed. I have little experience with JTBD, so I was extra curious and approached the conversation as someone curious about some of the caveats that come with introducing new ‘things’. Creators & Guests Gerry Scullion - Host Stef Murphy - Producer ________________________Discover & Connect → https://www.thisishcd.com/directoryTrain my organisation → https://www.thisishcd.com/trainingClaim partner discounts → https://www.thisishcd.com/partnersPublish an Article → https://www.thisishcd.com/blogCourses → https://www.thisishcd.com/courses________________________

We are building a global network of people doing human-centred work. Create an account, learn, listen, connect and network - for free → https://www.thisishcd.com/signup________________________Take the FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion → https://www.thisishcd.com/learning/introduction-to-journey-managementCreators & Guests Gerry Scullion - Host Stef Murphy - Producer ________________________Discover & Connect → https://www.thisishcd.com/directoryTrain my organisation → https://www.thisishcd.com/trainingClaim partner discounts → https://www.thisishcd.com/partnersPublish an Article → https://www.thisishcd.com/blogCourses → https://www.thisishcd.com/courses________________________

We are building a global network of people doing human-centred work. Create an account, learn, listen, connect and network - for free → https://www.thisishcd.com/signup________________________Take the FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion → https://www.thisishcd.com/learning/introduction-to-journey-managementWhen COVID-19 hit, many governments reverted to a panic publishing approach, getting as much content up on their websites as quickly as possible. Structure, organization, testing, it all got shoved aside in the rush to publish. Sarah explains how this sort of panic publishing culture can be avoided in the future because panicking serves nobody.Sarah Richards defined the term ‘content design’ in the early days of GOV.UK, where she led the award-winning content team in the design of the UK government website. For me, GOV.UK is one of the shining lights when it comes to true and genuine quality web design and management. GOV.UK has shown what online government for the people, rather than for the politicians, can be like, by being functional, evidence-based, rigorously tested, clear and succinct. Creators & Guests Gerry Scullion - Host Stef Murphy - Producer ________________________Discover & Connect → https://www.thisishcd.com/directoryTrain my organisation → https://www.thisishcd.com/trainingClaim partner discounts → https://www.thisishcd.com/partnersPublish an Article → https://www.thisishcd.com/blogCourses → https://www.thisishcd.com/courses________________________

We are building a global network of people doing human-centred work. Create an account, learn, listen, connect and network - for free → https://www.thisishcd.com/signup________________________Take the FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion → https://www.thisishcd.com/learning/introduction-to-journey-managementToday on the show, we have Jo Szczepanska - an incredible designer based in Australia. In this episode, we spoke at length around co-design and how to go about introducing it within organisations. We spoke about Jo’s experience working in this space and spoke about a fascinating project that Jo did called Refugee Realities - aimed to educated school children and the wider Australian public about life as a refugee.Jo was one of my favourite guests ever on This is HCD, and I could have spoken to them for hours. Connect with Jo / https://www.linkedin.com/in/joszczepanska/Creators & Guests Gerry Scullion - Host Stef Murphy - Producer ________________________Discover & Connect → https://www.thisishcd.com/directoryTrain my organisation → https://www.thisishcd.com/trainingClaim partner discounts → https://www.thisishcd.com/partnersPublish an Article → https://www.thisishcd.com/blogCourses → https://www.thisishcd.com/courses________________________

We are building a global network of people doing human-centred work. Create an account, learn, listen, connect and network - for free → https://www.thisishcd.com/signup________________________Take the FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion → https://www.thisishcd.com/learning/introduction-to-journey-managementWelcome to another episode of the Doing Design Podcast.In this episode, Geke van Dijk and Wietze van der Aa talk about the gap between creativity and business logic ahead of their upcoming course 'Doing Business Innovation' on thisisdoing.comConnect with Geke on LinkedIn / https://www.linkedin.com/in/gekevandijk/?originalSubdomain=ukConnect with Wietze on LinkedIn / https://www.linkedin.com/in/wietze-van-der-aa-b375544/?originalSubdomain=nlCreators & Guests Gerry Scullion - Host Stef Murphy - Producer ________________________Discover & Connect → https://www.thisishcd.com/directoryTrain my organisation → https://www.thisishcd.com/trainingClaim partner discounts → https://www.thisishcd.com/partnersPublish an Article → https://www.thisishcd.com/blogCourses → https://www.thisishcd.com/courses________________________

We are building a global network of people doing human-centred work. Create an account, learn, listen, connect and network - for free → https://www.thisishcd.com/signup________________________Take the FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion → https://www.thisishcd.com/learning/introduction-to-journey-managementHello and welcome to another episode of Culture Cast, with Vimla Appadoo! I am the co-founder of Honey Badger.In this episode, I speak with Zaire Allen - who is the founder of Love Circular, who specifically teach people how to get into the UX industry from underrepresented communities.Hands down, one of our favourite episodes - sit back and enjoy!Creators & Guests Gerry Scullion - Host Stef Murphy - Producer ________________________Discover & Connect → https://www.thisishcd.com/directoryTrain my organisation → https://www.thisishcd.com/trainingClaim partner discounts → https://www.thisishcd.com/partnersPublish an Article → https://www.thisishcd.com/blogCourses → https://www.thisishcd.com/courses________________________