DEO's Growth Secrets Podcast for Dental Organizations

In this episode, Emmet hosts Dr. Riddhi Gangolli, Senior Director of Professional Education/ Marketing and Chris Thompson, VP of Sales, both from Smile Direct Club (SDC). Emmet doesn't hold back when asking tough and complex questions — both negative and positive. They discuss the extent of doctor involvement with SDC treatment; how they vet cases; which cases they don't accept; how SDC aligners are manufactured; teledentistry; being industry disruptors; marketing; demand and opportunity for the dental industry as a whole; and more. Take a listen to their thought-provoking discussion. The answers Dr. Gangolli and Chris provide about SDC might surprise you!

In this episode Emmet defines and breaks down what a DSO (Dental Support Organization) really is. He muses on its different components in an aim to dispute the negative connotations the term DSO has for some in the dental industry. The key word Emmet focuses on is "support" — the concept that clinicians should be supported so they have more autonomy to focus on clinical care. He discusses the components that constitute a successful DSO from strong clinical leadership and vision to defining the patient avatar to carving a niche in the marketplace to establishing what impact the DSO will have in the community and more. Take a listen for Emmet's insightful definition of the true pieces of a DSO.

In this episode Emmet muses on developing and scaling the clinical leadership of DSO organizations, a topic he's been pondering for years. In light of the maturing DSO industry, it's a perfect time to reflect on this topic. Emmet notes that putting together the words "Clinical Scaling Leadership" sounds odd but it makes for a perfect opportunity to reflect on the clarity of your DSO's vision. Emmet discusses the importance of asking questions like: Where does clarity of leadership begin and end? Where does autonomy for clinical leadership begin and end? There is a push and pull between the vision that DSO leadership has for scaling and the level of control that clinical leadership requires to meet quality and patient care. Emmet discusses how to support and develop clinician leadership while furthering the business side of scaling a DSO. For the full press release on The DEO's acquisition of the DSO Secrets brand, click here: https://bit.ly/3qX99ui

Join Emmet for this episode discussing the difference between a "To Do" List and a "To No" List. Learn the benefits and challenges of "To Do" lists, including how to avoid making a "To Wish" List. Have you heard of a "To No" List? It might not be what you think — it's not the opposite of a "To Do" list. Emmet explains how to use the disciplined approach of a "To No" List to get to the next goal for your DSO by evaluating priorities and deciding what to let go of. Listen and learn how to incorporate these lists into your plans for 2021.

Listen in as Ken shares important secrets to consider when acquiring a dental practice. His number 1 go-to secret is the 12-month go-forward forecast for the acquired dental practice.

Ken Kaufman interviews Austin and Nathan from Leaders Real Estate Development about how to find the best real estate for your DSO.

On today's episode, Ken Kaufman hosts an interview with CFO, Ben Hernandez of Skytale Group, discussing on different aspects of DSO Finance. Listen in and learn on how Ben Hernandez helps his clients organize their financials, create clean charts of accounts, implement the DSO documents all the way through the financial processes and tell effective stories to get the funding.

Ken Kaufman interviews Preston Marchant, Director of Revenue Cycle Tax & Audit Community Dental Partners, on the topic of HHS Payments. Listen in as Preston tackles the questions on what the program is all about, its purpose, who does it apply to, and how to justify the expenses.

In this final episode of the series on turning Organizational Chaos into Amazing Results, Host Ken Kaufman interviews Guest Jodi Evans as she talks about how to create the most effective cadence and accountability with your teams. Additionally, Jodi makes it very clear that when a leader commits to a regular cadence of celebration it brings more confidence and momentum to your team and your company than almost anything else you can do.

Continuing on Part 2 of the Chaos to Amazing Results series, in this Part 3 episode, Host Ken Kaufman interviews Guest Jodi Evans as she walks through the importance and how the playbook works in aligning the organization's initiatives and coming up with a strategic plan to ultimately achieve the amazing results.