Omni Talk Retail

In this latest episode of the Omni Talk Retail Spotlight Series, Cleveron Co-Founder Indrek Oolup returns to discuss with Chris Walton and Anne Mezzenga the ins and outs of installing a fully functional parcel robot for package pickup at one of Zara's busiest locations -- it's new flagship store in Madrid. Together the three of them discuss: - The skinny on the 402 robot (i.e. the official name of the robot) - What it took to coordinate the robot into the architectural design of the building - The early lessons from the implementation since Zara's flagship opening in April Music by hooksounds.com *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Quorso CEO Julian Mills joins Chris and Anne to kickoff this year's OmniStars Spotlight Podcast Series. Together they discuss: - Why Quorso and Omni Talk Retail created the award - What inspires Julian and the team at Quorso in recognizing great omnichannel operations - And, perhaps most importantly, how the idea of asking our OmniStars to "pay it forward" in their podcast interviews came to be. Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this special OmniStars of the Omni Talk Retail Spotlight Series, brought to you in partnership with Quorso, Chris Walton and Anne Mezzenga sit down with Best Buy's EVP and Chief Customer Officer Allison Peterson to discuss what her role entails and how she aims to keep Best Buy on the cutting edge of omnichannel retailing. Together they discuss: - The premise behind the role of Chief Customer Officer - Digital vs. physical store innovation - The role of field and store leaders in helping Best Buy to transform Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this special OmniStars of the Omni Talk Retail Spotlight Series, brought to you in partnership with Quorso, Chris Walton and Anne Mezzenga sit down with Walgreens VP of Digital Commerce and Omnichannel Stefanie Kruse to discuss what it takes to help a pharmacy retailer like Walgreens continue to meet rising consumer expectations around service. Together they discuss: - The rollout of nationwide 2 hr delivery from Walgreens - The unique omnichannel dynamics of pharmacy operations - The evolving nature of the store employee's day-to-day work within a Walgreens store Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Spotlight Series, Chris Walton and Anne Mezzenga discuss next generation warehouse fulfillment and automation with KNAPP VP Sales Consultancy, Bill Stenger. Together they discuss: - KNAPP's role in Walmart's new next generation fulfillment center plans - The market for centralized vs. decentralized automated warehousing solutions - The changing consumer preferences coming out of the pandemic and how they are shaping last mile innovation. Music by hooksounds.com *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, Chris Walton and Anne Mezzenga: - Shared mutual distaste for Walmart’s new rewards program for Walmart+ members - Were somewhat split on Bloomingdales second “Bloomie’s” store - Discussed what the Meta and Jio WhatsApp partnership in India could mean for the future of text commerce in the U.S. - Questioned what again seems like a desperate IPO-incented move by Instacart to get into big and bulky delivery - And closed with a look at Ulta’s new in-store merchandising strategy There’s all that, plus Lily Tomlin, Panera tuna, and Anne’s favorite pumpkin-shaped memories. Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, Chris Walton and Anne Mezzenga: - Did some massive Peloton pontification around their recent Amazon news - Looked long and hard at whether Apple is talking out of both sides of its mouth when it comes to advertising and privacy - Praised Gap for its own “frenemy” supplier platform approach - Discussed Walmart’s latest acquisition of gig delivery management platform, Delivery Drivers Inc. - And closed with some deep introspection around checkout-free retailing based on Tesco expanding its autonomous GetGo store concept. There’s all that, plus “fav” or “fave,” Lisa Frank Trapper Keepers, and where Anne stands on flat top sheets. Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Supply chain. Supply chain. Supply chain. The topic is certainly top of mind of late, but what about it is really on the minds of your average retail executive? So Omni Talk is pleased to announce that Microsoft’s Director of Retail & Consumer Insights Paula Beckel and Blue Yonder’s Corporate VP of Global Retail Industry Strategies Shannon Wu-Lebron joined Chris Walton and Anne Mezzenga for the latest installment of the Omni Talk Retail Ask An Expert Series to answer that very question. Is it forecasting? Staffing? Inventory accuracy? Mounting online fraud? Heck, even supply chain’s role in the organization overall? It is a conversation that they promise will get to the heart of the real issues at play. *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, A&M’s David Brown and Abhinav Chandra joined Anne and Chris to discuss: - Their big takeaways from this week’s earnings announcements - Whether Walmart executives were boasting way too much about their new - Paramount+ streaming partnership - The rumors of Ahold Delhaize acquiring Albertsons and its two private jets - Facebook partnering up with DoorDash for Marketplace deliveries - And closed with a debate on whether QuikTrip should be partnering with Amazon for its latest checkout-free store in Tulsa There’s all that, plus retail lobsters, Eminem freestyling, and their last Subway sandwich orders. Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Chris Walton and Anne Mezzenga sit down with Alviere CEO Yuval Brisker to understand why it is only a matter of time before embedded finance, i.e. the idea of retailers becoming their own banks, takes the retail industry by storm. Music by HookSounds.com *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy