In this special OmniStars of the Omni Talk Retail Spotlight Series, brought to you in partnership with Quorso, Chris Walton and Anne Mezzenga sit down with Walgreens VP of Digital Commerce and Omnichannel Stefanie Kruse to discuss what it takes to help a pharmacy retailer like Walgreens continue to meet rising consumer expectations around service.
Together they discuss:
- The rollout of nationwide 2 hr delivery from Walgreens
- The unique omnichannel dynamics of pharmacy operations
- The evolving nature of the store employee's day-to-day work within a Walgreens store
Music by hooksounds.com
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