Self Storage Income

There are three crucial things every self storage investor must pay attention to when building their portfolio. These are the things that helped me scale a $300M+ self storage business and grow through the Great Recession, the pandemic lockdowns, and every downturn and upturn in between.    If you get these three things right, you will be successful in self storage. Even better news? There's a huge buying opportunity right now (with more on the way).    I’ll outline everything from your self storage market, to the operations and tech you should use, to the structure of the deal (I’ll even share how much debt I have and how I structured it) so you can survive the down times, thrive during the good, and grow in the middle.    Plus, I’ll share how we’re “making” deals right now and getting facilities 40% under replacement cost with millions in walk-in equity. I wish someone had told me all this when I started, but now, I’m giving it to you in under half an hour.   What you’ll learn in today’s show:   The three things that make a self storage facility successful  Huge buying opportunities happening right now that 99% of people are missing  Measuring supply and demand: how to know your facility’s rates can grow  The technology we’re using right now to automate self storage facilities in our portfolio  How to structure debt, loans, and capital when buying a facility (exactly what I do) The due diligence clause you need to add in every self storage offer you make     —   Grab AJ’s Book, Growing Wealth in Self-Storage 2.0  - https://www.amazon.com/Growing-Wealth-Self-Storage-2-0-Post-Pandemic/dp/1735258865    TractIQ - https://tractiq.com/    Nokē Smart Entry - https://www.janusintl.com/products/noke    Hummingbird by Tenant Inc. (Self Storage Software) - https://www.tenantinc.com/products/hummingbird 

The biggest threat to your self storage revenue isn’t your market, customers, or the asset itself. It’s you. In the wake of the 2008 Great Financial Crisis, I developed a simple yet powerful framework for mastering operations, unlocking hidden revenue, and increasing valuation. And in today’s market cycle, it’s just as relevant as it was back then. At its core, it all comes down to how you view your self storage facility. Too many operators view their facilities as real estate “assets,” where they rent out “units” to “tenants.” But that mindset is fundamentally flawed. Self storage is a business, with real “customers” and different types of “products.” Once you understand this, you can begin implementing a pricing model that drives true revenue growth, and in this episode, I walk through real examples that demonstrate how these changes can impact your bottom line. The truth is, occupancy doesn’t matter. It’s about revenue. Net operating income. Real cash flow. And when you make these changes, you’ll have more of it than you know what to do with.   What you’ll learn in today’s show: The best ways to increase the revenue (and value) of your self storage facility How to implement a profitable “tiered” pricing model at your self storage facility Why it’s crucial to operate self storage as a business (not a real estate asset) The biggest opportunities available to all self storage investors in 2026 How different pricing strategies can impact your bottom line (with examples) Three storage unit “buckets” you need to track with every facility — Grab AJ’s Book, Growing Wealth in Self-Storage 2.0 

The mistake you’re about to make could sink your self storage deal. We’ve been there many times before. We’ve been too aggressive with our numbers, cut corners on due diligence, and lost money. Thankfully, you don’t have to make these same mistakes. Conner and George are shining a light on the biggest red flags and pitfalls that catch self storage investors by surprise and, in some cases, leave them with a problematic asset that bleeds money. From environmental complications to “phantom” occupancy, we address the warning signs that should tell you to walk away or at least go back to the drawing board with your self storage underwriting. The truth is that not all of these issues automatically spell doom for your self storage facility. Some roadblocks that might scare off the average investor could actually be opportunities hidden in plain sight. But preparation is the key. With real-life examples, we’ll show you exactly how to approach every deal, from deep market and competition analysis to due diligence checks and balances, so that the next self storage facility you buy is set up for success. What you’ll learn in today’s show:   11 biggest self storage deal “killers” you should (usually) walk away from Real-life due diligence blunders we’ve made in the past (don’t repeat them!) How to turn minor self storage issues into major opportunities How to protect your cash flow by properly forecasting tax and insurance costs Evaluating property improvements for their return on investment (ROI) Zoning, permitting, and title challenges that could set your self storage deal back —  Grab AJ’s Book, Growing Wealth in Self-Storage 2.0  - https://www.amazon.com/Growing-Wealth-Self-Storage-2-0-Post-Pandemic/dp/1735258865  Join the Self Storage Income Community! - https://www.selfstorageincome.com/learn  Live Oak Bank - https://www.liveoak.bank/ 

Practical steps to buy your first self storage facility this year. How to build a repeatable “buy box” and target distressed mom-and-pop assets. Ways to spot unit-level revenue opportunities and underpriced listings. Three financing approaches to win sellers and structuring offers that close. Operational fixes, refinancing tactics, and the repeatable buy-improve-refinance path to scale.

How investors fund multiple self storage purchases with little personal cash. The capital stack options from SBA and CMBS loans to investor equity. Tips for pitching deals to limited partners and negotiating bank terms. How to protect investors with solid legal structures and stress-test acquisitions for downturns.

This is how to run a storage business successfully if you’re starting from scratch.  Closing on your first self storage investment is a big deal—but it comes with a lot of questions: What management software should I use? What types of locks are best? How do I track competitor prices? How do I handle the auction and lien process if someone doesn’t pay?  It’s easy to get overwhelmed and resort to handling everything yourself, which often leads not only to a bad storage business but also to severe burnout. It doesn’t have to be like this, so today, we’re sharing our entire self storage tech stack—everything we use to run our self storage facilities (remotely!) so you can have a successful first, or next, self storage investment.  We’ll give you everything—management software, lock systems, lien automations, call and customer service providers, website hosting, and other recommendations. If this is your first self storage facility, this information could be the difference between you scaling fast or falling behind. What you’ll learn in today’s show: The expert playbook for running a self storage facility from scratch  Our complete self storage tech stack that you can use at your facility, too How to track competitors and ensure you’re pricing right in your market  Remote self storage investing? You can do it if you have these tools  Which “tech” is not worth the investment and won’t make you more money  How to join a bigger self storage “brand” with all the benefits  — Join the Self Storage Income Community    Software Mentioned in Today’s Show:  TractIQ  NowMetrics  Tenant Inc.  XPS Solutions  Patchwork Labs Storelocal  Nokē Smart Entry Ai Lean Veritec Solutions 

A candid dismantling of the “near-zero risk” story in self storage and why that belief has fooled investors. A look at how reporting and CMBS data hide real distress. An examination of construction and lease-up loans creating current vulnerabilities. A focus on where the biggest bargains and risks are right now.

Practical ways to turn mismanaged self storage into steady revenue using simple operational fixes. Spot weak online listings, secret-shopping gaps, and quick tech upgrades. Hire role-specific staff, document SOPs, and track weekly metrics to tighten ops. Small fee tweaks, automated payments, and disciplined reserves multiply cash flow and valuation.

A coming wave of small, mom-and-pop storage facilities is about to hit the market as baby boomers retire and transfer assets. Buyers can now find lower-priced deals and favorable financing. New revenue tech and dynamic pricing let small operators run like big firms. Watch for three major deal-killers that could sink a purchase.

Tyler Harper, founder/operator using AI and software to scale self-storage and co-founder of Patchwork Labs and Homegrown Storage. He discusses AI voice agents handling most calls. He explains remote, high-velocity acquisitions and tools that cut overhead and speed revenue. He previews operational tech for task verification, staffing efficiency, and why operators must adopt AI in 2026.