

THE ECOMMERCE EDGE Podcast with Jason Greenwood
Jason Greenwood
Welcome to THE ECOMMERCE EDGE Podcast (formerly At the Coalface).
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THE ECOMMERCE EDGE brings you the very best in eCommerce, Omnichannel and Retail tech & trends. We cover key topics such as eCommerce Mentorship, B2B eCommerce and eCommerce technology.
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With 23+ years in the industry, Jason and his guests discuss topics in simple language anyone can understand and apply to level up their business.
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THE ECOMMERCE EDGE brings you the very best in eCommerce, Omnichannel and Retail tech & trends. We cover key topics such as eCommerce Mentorship, B2B eCommerce and eCommerce technology.
-
With 23+ years in the industry, Jason and his guests discuss topics in simple language anyone can understand and apply to level up their business.
Episodes
Mentioned books

May 15, 2023 • 21min
E216: 🎓Mentoring Moments #33 | Maximising eCommerce Conference Opportunities, Plotting a Viable Path to Self-Employment and More! | 15 May 2023
Welcome to 'Mentoring Moments', a sub-series of the Podcast
Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions
These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more!
The episode title outlines some of the topics covered in the episode for reference
If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the registration page to register for the sessions in your time zone and you can also apply for 1-1 mentorship with Jason on this page

May 12, 2023 • 48min
E215: Democratising eCommerce Experience Personalisation Through AI Low/No Code SaaS Tech - Omri Katz, Dialogue - THE ECOMMERCE EDGE Podcast - 12 May 2023
Omri is the Founder & CEO of Dialogue - https://nowdialogue.com
Much of current eCommerce CX personalisation technology is expensive, complex and hard to implement
Dialogue aims to change this with its AI powered, low/no code SaaS tech approach
Dialogue is laser focused on being the premier Experience Optimisation platform for eCommerce for small & medium size merchants
Dialogue brings dynamic content and product recommendations to the eCommerce customer journey
In this episode, Jason & Omri discuss how and why many small & medium size eCommerce merchants have been frozen out of key personalisation opportunities and how Dialogue solves for this

May 10, 2023 • 58min
E214: 📦B2B Commerce Corner #2 | eCommerce vs EDI vs Punch Outs for B2B Digital Commerce + An Exclusive eComm Training Discount! - Michael Vax, Commerce Is Digital | 10 May 2023
Michael is the Founder of CommerceIsDigital - https://commerceisdigital.com
CommerceIsDigital is both an B2B focused eCommerce Consultancy and eCommerce training program provider
Michael has generously provided a 40% discount off his training programs exclusively for THE ECOMMERCE EDGE Podcast listeners - just use the code EEPODCAST at checkout to receive the discount!*enter the code where it says 'Add coupon code' at checkout to qualify*
Michael has a unique perspective on the B2B commerce space to share, having come from an eCommerce vendor and product development background
In this episode, Jason & Michael discuss the common ways B2B businesses can execute on their digital commerce strategy and how/when each one makes sense and why

May 8, 2023 • 23min
E213: 🎓Mentoring Moments #32 | Humanising Cold Outreach, Inspiring Customer Centricity, Stop Being Soul Destroying and More! | 08 May 2023
Welcome to 'Mentoring Moments', a sub-series of the Podcast
Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions
These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more!
The episode title outlines some of the topics covered in the episode for reference
If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the registration page to register for the sessions in your time zone and you can also apply for 1-1 mentorship with Jason on this page

May 5, 2023 • 46min
E212: Which Half of Your Marketing is Working? Marketing Mix Modelling Can Tell You! - Henry Innis, Mutinex - THE ECOMMERCE EDGE Podcast - 05 May 2023
Henry Innis, Co-founder and CEO of Mutinex, dives deep into the world of marketing analytics. He advocates for marketing mix modeling over traditional attribution methods, emphasizing its effectiveness in boosting ROI by up to 20%. The conversation highlights the importance of integrating diverse data sources for smarter decision-making while democratizing access to powerful analytics tools for small businesses. Innis also discusses the exciting advancements in SaaS platforms that empower marketers to optimize strategies and navigate the complexities of digital advertising.

May 3, 2023 • 47min
E211: 📦B2B Commerce Corner #1 | How to Accelerate Your B2B Digital Commerce Enablement - Jay Schneider, B2B Squared | 03 May 2023
Jay is the Founder & CEO of B2B Squared - https://b2b-squared.com
Jay is a specialist B2B eCommerce Consultant that has helped many medium and large B2B enteprises through their digital transformation and eCommerce enablement process
Jay is also the head of B2B eCommerce Management at Danone - a global food & beverage manufacturer based in Paris France
In this episode, Jason & Jay discuss how B2B brands can accelerate their digital transformation journey through smart processes that cover all the major bases on the way to creating transactional eCommerce capabilities

May 1, 2023 • 43min
E210: 🎓Mentoring Moments #31 | Leaning Into Your Startup, Avoiding Co-Founder Conflicts, SaaS Consolidation, Raw Materials Sourcing for Sustainability and More! | 01 May 2023
Welcome to 'Mentoring Moments', a sub-series of the Podcast
Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions
These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more!
The episode title outlines some of the topics covered in the episode for reference
If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the registration page to register for the sessions in your time zone and you can also apply for 1-1 mentorship with Jason on this page

Apr 27, 2023 • 26min
E209: WTF!? You’re Still Using Coupons in eCommerce? Replace Coupons with Cash Back & Win - Oren Charnoff, Fondue - THE ECOMMERCE EDGE Podcast - 27 April 2023
Oren is the Co-Founder & CEO of Fondue - https://www.getfondue.com
Fondue is a SaaS platform that helps eCommerce merchants stop hemorrhaging cash on discount coupons
Fondue replaces these coupon codes with proactive CashBack campaigns instead
CashBack is enabled by a UTM so brands can easily add it to any link in an email, sms, popup, influencer link, or ad
Shoppers can redeem CashBack post purchase either as cash or a gift card to use on the brand's store
Since not every shopper claims their CashBack, brands can reinvest that money into larger offers to increase conversion and revenue
In this episode, Jason & Oren discuss the dangers of discount driven eCommerce and the brand damage & ongoing discounting expectations this can create

Apr 25, 2023 • 49min
E208: 🎓Mentoring Moments #30 | Headless Relevancy, Customer Love & Profitability, Cross Functional KPI’s, ALL Staff Are Customer Facing and More! | 25 April 2023
Welcome to 'Mentoring Moments', a sub-series of the Podcast
Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions
These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more!
The episode title outlines some of the topics covered in the episode for reference
If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the registration page to register for the sessions in your time zone and you can also apply for 1-1 mentorship with Jason on this page

Apr 20, 2023 • 45min
E207: CX/UX Focused Personalised eCommerce Product Merchandising - Daniel Gurevitch, Kimonix- THE ECOMMERCE EDGE Podcast - 20 April 2023
Daniel is the Co-Founder & CEO of Kimonix - https://www.kimonix.com
Kimonix is an AI powered SaaS platform that synchronizes sales data, inventory analytics, and insights on merchants' eCommerce customer preferences to create smart collections that boost sales, optimize inventory, and maximize margins
Kimonix helps eCommerce merchants to automate their personalised merchandising efforts to help increase conversions and delight customers with a more seamless customer experience via tailored product category merchandising and display
In this episode, Jason & Daniel discuss eCommerce 'smart personalisation' and where the industry is headed with the advent of 'AI Everywhere'


