

THE ECOMMERCE EDGE Podcast with Jason Greenwood
Jason Greenwood
Welcome to THE ECOMMERCE EDGE Podcast (formerly At the Coalface).
-
THE ECOMMERCE EDGE brings you the very best in eCommerce, Omnichannel and Retail tech & trends. We cover key topics such as eCommerce Mentorship, B2B eCommerce and eCommerce technology.
-
With 23+ years in the industry, Jason and his guests discuss topics in simple language anyone can understand and apply to level up their business.
-
THE ECOMMERCE EDGE brings you the very best in eCommerce, Omnichannel and Retail tech & trends. We cover key topics such as eCommerce Mentorship, B2B eCommerce and eCommerce technology.
-
With 23+ years in the industry, Jason and his guests discuss topics in simple language anyone can understand and apply to level up their business.
Episodes
Mentioned books

Jun 30, 2023 • 44min
E236: LEVERAGING CONSUMER INTENT & PSYCHOLOGY TO PERSONALISE THE ECOMMERCE BUYER JOURNEY - Alan Gormley, Shopbox - THE ECOMMERCE EDGE Podcast - 30 June 2023
Alan is the CEO of Shopbox - https://www.shopbox.ai
Shopbox is a SaaS based, game-changing AI sales engine for eCommerce stores
Shopbox leverages consumer psychology, shopping and buying patters to personalise all stages of the customer journey
Shopbox uniquely and accurately matches your merchandising goals to customer desires
Shopbox mimics shop assistant behaviours - a good store assistant sells the product - a great one sells the bundle
Shopbox uses smart prompts to generate multiple product purchases in the same visit
With Shopbox - one customer click builds a unique store experience around that customer
In this episode, Jason & Alan discuss how consumer psychology and buying patterns demonstrate buyer intent and how AI aided customer journeys can improve sales and conversion metrics for brands

Jun 28, 2023 • 57min
E235: 📦B2B Commerce Corner #9 | WALKING DOWN B2B ECOMMERCE MEMORY LANE - HOW IT ALL STARTED - Chris McCollum, Heidrick & Struggles - THE ECOMMERCE EDGE Podcast - 28 June 2023
Chris is currently the Application Architect for Heidrick & Struggles
Chris has worked in eCommerce for 25+ years
Chris has a deep specialisation in enterprise and solution architecture and dev engineering of eCommerce platforms
Chris has also specialised in B2B eCommerce for a good portion of his career and was part of the original development team that built IBM Websphere Commerce and its B2B eCommerce functionality - one of the first in the game to offer this
In this episode, Jason & Chris discuss the history of B2B eCommerce, how we got where we are today and where he sees the future of the industry headed, along with his take on the biggest B2B commerce opportunities available to merchants today
You can check our sponsor for this episode here: Mikata

Jun 26, 2023 • 20min
E234: 🎓Mentoring Moments #39 | STARTING UP ON SHOPIFY SUCCESSFULLY - SELECTING A FREELANCER OR AGENCY PARTNER | 26 June 2023
Welcome to 'Mentoring Moments', a sub-series of the Podcast
Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions
These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more!
The episode title outlines some of the topics covered in the episode for reference
If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the registration page to register for the sessions in your time zone and you can also apply for 1-1 mentorship with Jason on this page

Jun 23, 2023 • 38min
E233: BUILDING A MARKETING AUTOMATION & COMMUNITY ENGAGAMENT PLATFORM FOR INSTAGRAM - Paul Albou, Ubu - THE ECOMMERCE EDGE Podcast - 23 June 2023
Paul is the Co-Founder of Ubu - https://www.getubu.com
Ubu is a permission based, Opt-In, Marketing Automation Platform for Instagram
Ubu is so much more than just Marketing Automation though - it is an end to end community engagement platform for Instagram
Ubu helps strong personal and commercial brands better create a community from their Instagram following through automated, DM based communication
Think of Ubu a bit like the 'Klaviyo' of Instagram
In this episode, Jason & Paul discuss how smart brands are succesfully migrating their rented audiences from platforms like Instagram to owned platforms like email and other forms of direct communications

Jun 21, 2023 • 59min
E232: 📦B2B Commerce Corner #8 | HOW A SUSTAINABLE BRAND WITH A SOCIAL CONSCIENCE BUILT THEIR B2B BUSINESS ON MARKETPLACES - Andrew Kemp, Bare Kind - THE ECOMMERCE EDGE Podcast - 21June 2023
Andrew is the Co-Founder & Director of Bare Kind - https://barekind.co.uk
Bare Kind are a sustainable fashion brand with a built in social conscience as part of their business model
Bare Kind make bamboo fabric socks featuring endangered animals in their designs
Bare Kind donates 10% of all profits to animal charities representing the animals displayed in their designs
In this episode, Jason & Andrew discuss sustanability, greenwashing, authenticiy and building a B2B eCommerce channel by leveraging B2B marketplaces like Faire
You can check our sponsor for this episode here: Mikata

Jun 19, 2023 • 35min
E231: 🎓Mentoring Moments #38 w/Guest Mentor Ryan Imlach | How to Make Your Business 200% More Efficient Using ChatGPT | 19 June 2023
Ryan is the CEO & Head of Digital for SunshowerOnline AU - https://sunshoweronline.com.au
Ryan was gracious enough to be our guest mentor for this episode of Mentoring Moments - thanks Ryan!-------------------------------------------
Welcome to 'Mentoring Moments', a sub-series of the Podcast
Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions
These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more!
The episode title outlines some of the topics covered in the episode for reference
If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the registration page to register for the sessions in your time zone and you can also apply for 1-1 mentorship with Jason on this page

Jun 16, 2023 • 49min
E230: Ultimate QR Code Experiences & Management for eCommerce - Kait Stephens, Brij - THE ECOMMERCE EDGE Podcast - 16 June 2023
Kait is the Co-Founder of CEO of Brij - https://brij.it
Brij is a SaaS platform that provides the ultimate in QR code generation, managament and analytics for eCommerce
Brij acts as a simple, easy to use consumer 'bridge' between the smartphone and a brands website and consumer facing content and experiences
Brij helps brands create QR Code Experiences for their products, allowing customers to register, reorder, and more with a simple scan
In this episode, Jason & Kait discuss how QR codes have come to the fore for eCommerce branding, merchandising, marketing, service and CX since their consumer resurgence & adoption during Covid

Jun 14, 2023 • 1h 2min
E229: 📦B2B Commerce Corner #7 | Building a B2B eCommerce Centre of Excellence - Brett Sinclair, b2bea.org - THE ECOMMERCE EDGE Podcast - 14 June 2023
Brett is the Executive Director of the B2B eCommerce Association - https://b2bea.org
The B2B eCommerce Association is truly helping to put B2B eCommerce on the map
Brett is a B2B eCommerce expert, having worked in the space for well over a decade
The B2BEA aims to be an industry body that supports the adoption of B2B eCommerce by creating a focal point for industry players to participate in and contribute to
The B2BEA also works with B2B eCommerce thought leaders and content producers to create a 'Centre of Excellence' for B2B eCommerce and related practitioners
In this episode, Jason & Brett discuss the state of B2B eCommerce, how he has seen it evolve over the last decade, as well as what's next for B2BEA.ORG
Check our sponsor for this episode: Mikata

Jun 12, 2023 • 16min
E228: 🎓Mentoring Moments #37 | Following Your Heart & Turning Creativity Into Coin | 12 June 2023
Welcome to 'Mentoring Moments', a sub-series of the Podcast
Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions
These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more!
The episode title outlines some of the topics covered in the episode for reference
If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the registration page to register for the sessions in your time zone and you can also apply for 1-1 mentorship with Jason on this page

Jun 9, 2023 • 43min
E227: Making Direct Mail An Easy Part of the eCommerce Martech Workflow - Michael Epstein, PostPilot - THE ECOMMERCE EDGE Podcast - 09 June 2023
Michael is the Co-Founder of PostPilot - https://www.postpilot.com
PostPilot is a SaaS platform that offers Direct Mail marketing reinvented for modern eCommerce
PostPilot makes it a cinch to send personalized, profitable Direct Mail for eCommerce brands
PostPilot also integrates with common systems in the eComm martech stack such as Klaviyo, making it super easy to integrate PostPilot into existing Marketing Automation workflows
PostPilot makes sending direct mail as easy as sending an email!
In this episode, Jason & Michael discuss how effective Direct Mail is, why it has been shunned by many digital marketers and how they can recapture this opportunity at scale for the digital age


