THE ECOMMERCE EDGE Podcast with Jason Greenwood

Thanks to our sponsor, Commerce Is Digital for their special offer of 10% off ANY eCommerce course when using coupon code EE_PODCAST 🙏 Use the following links and the coupon code is automatically applied: B2B eCommerce Course B2C eCommerce Course AI+eCommerce Course -------------------------- Ram is the CEO of Kibo Commerce - https://kibocommerce.com Kibo was named as a Strong Performer in The Forrester Wave™: Order Management Systems, Q2 2023 Kibo is a private equity backed, modular, API first, headless commerce platform for mid-enterprise and larger brands Kibo supports B2B, B2C & DTC commerce businesses Kibo also offers native Order Management and Subscription purchasing modules In this episode, Jason & Ram discuss the evolution of commerce over the last 5 years and how Kibo is building the headless commerce platform of the future to help meet these needs

Derek is the Director, Strategic Accounts & Partnerships and GM North America at dataX.ai - https://www.datax.ai dataX.ai is a product data transformation engine which can instantly transform data from one taxonomy (or data model), to any other, using AI dataX.ai also acts as a product data sourcing, collection, cleansing and harmonisation service for B2B brands In this episode, Jason & Derek discuss the challenges B2B brands face around prepping product data for digital channels and how brands can turn this pain into a strategic data asset and competitive business moat instead

Welcome to 'Mentoring Moments', a sub-series of the Podcast Mentoring Moments is composed of clips taken from Jason's Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the registration page to apply for 1-1 mentorship with Jason on this page: ⁠⁠https://www.greenwoodconsulting.net/jason-greenwood-mentor-sessions

Youri is the Co-Founder & CEO of Prediko - https://www.prediko.io Prediko is an inventory & demand planning and management platform for Shopify brands Prediko promises: Restock on time, every time. Shopify brands make better predictions & POs in minutes with Prediko. In this episode, Jason & Youri discuss the concepts and application of demand planning strategy, how it will literally determine the success or failure of your business and how done well, it can allow you to get an edge on your competitors

Dennis is the Co-Founder & CEO of BATCH - https://hellobatch.com BATCH is a manufacturer, distributor, wholsaler & DTC retailer of Hemp CBD products BATCH sells its own products B2B to dispensaries and other retailers BATCH also contract manufactures hemp and CBD products for other brands In this episode, Jason & Dennis discuss the challenges and opportunities of being a fully vertically intagrated business, especially as it relates to B2B eCommerce

Jordan is the Founder & CEO of Salvit Advisors - https://www.salvit.com Jordan was gracious enough to be our guest mentor for this episode of Mentoring Moments - thanks Jordan! ------------------------------------------- Welcome to 'Mentoring Moments', a sub-series of the Podcast Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the registration page to apply for 1-1 mentorship with Jason on this page: ⁠https://www.greenwoodconsulting.net/jason-greenwood-mentor-sessions

Eric is the Co-Founder & CEO of ReConvert - https://www.reconvert.io ReConvert is a post purchase customer experience platform/app for Shopify merchants ReConvert helps merchants sell more, by making it easy to optimize the post-purchase journey ReConvert allows merchants to add checkout upsells, one-click upsells, thank you page offers & more in minutes In this episode, Jason & Eric discuss how important the post purchase customer experience is to AOV, LTV and customer loyalty and how ultra careful merchants should truly be with anything that could add buying friction PRE-purchase ReConvert Upsell & Cross Sell Shopify App⁠ ReConvert YouTube Channel

Jason is the Principal B2B Visionary at Bloomreach - https://www.bloomreach.com Jason is a long time B2B commerce industry veteran, with over 20 years in the space! Jason helps B2B brands improve their product data and search/merchandising game by helping them realise data as an asset Jason acts as an internal B2B evangelist at Bloomreach, ensuring that the platform is fit for purpose for B2B merchants and their complex & unique requirements Bloomreach is a personalisation, search and merchandising platform for eCommerce In this episode, Jason & Jason discuss how product data and the B2B customer experience are mission critical catalysts for B2B merchants to be able to sell more in the brave new world of digital commerce

Dustin is the Founder of Performance Marketing Manager - https://performancemarketingmanager.com Dustin was gracious enough to be our guest mentor for this episode of Mentoring Moments - thanks Dustin! ------------------------------------------- Welcome to 'Mentoring Moments', a sub-series of the Podcast Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the registration page to apply for 1-1 mentorship with Jason on this page: https://www.greenwoodconsulting.net/jason-greenwood-mentor-sessions

Sophie is the Co-Founder & CEO of yayloh - https://www.yayloh.com yayloh is an end to end returns platform for fashion brands yayloh is laser focused on how brands can turn returns into a strategic customer retention advantage vs just an expensive part of doing business yayloh believes that returns are a crtitical customer touch point, one that can build brand value, give customers joy and stand out as a reason to return to the brand again and again In this episode, Jason & Sophie discuss how brands need to change their mindset and strategy around returns so that it becomes a key pillar of long term trust building between brand and customer