

The Unofficial TikTok Shop Podcast with Jordan West
Jordan West
The Unofficial TikTok Shop Podcast with Jordan West is the go-to show for brands and marketers who want to understand TikTok Shop and use it to drive real revenue.
I’m Jordan West, founder of Social Commerce Club, one of the largest TikTok Shop agencies in North America. My team works with some of the biggest brands on TikTok Shop, and on this podcast I break down what’s working right now: TikTok Shop strategy, creator-led growth, affiliate programs, live shopping, paid media, storefront optimization, product launches, and the systems behind scaling. Whether you’re a DTC brand, an Amazon brand
I’m Jordan West, founder of Social Commerce Club, one of the largest TikTok Shop agencies in North America. My team works with some of the biggest brands on TikTok Shop, and on this podcast I break down what’s working right now: TikTok Shop strategy, creator-led growth, affiliate programs, live shopping, paid media, storefront optimization, product launches, and the systems behind scaling. Whether you’re a DTC brand, an Amazon brand
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Jun 22, 2022 • 29min
Ep 347: Finding Your Angel Investors With Laura Burget, Three Ship Beauty
Send us a textFinding the right people to invest requires timing, the right attitude, and a lot of networking.In this episode, Laura Burget of Three Ships Beauty talks about how they raised funds, as well as what to and not to do in fundraising. She also shares how her company is getting massive customer LTV from the referrals they get from an affiliate program. Listen and learn in this episode!KEY TAKEAWAYS FROM THIS EPISODEOftentimes, it's a little bit of luck but it's also making great impressions and just networking every chance you get.LinkedIn is a place where you can get great connections.Customers from affiliate programs are valuable and cheap to acquire.You can do both one-to-many communications and community communications through an online community.One of the main things you need to think about when you're starting to kick off a fundraising activity is timing.Look into the market to see what acquisitions are being valued.Involve your customers in the process as much as possible.Recommended App: Boomeranghttps://www.boomeranggmail.com Recommended Book: Shoe Dog by Phil Knighthttps://www.amazon.com/Shoe-Dog-Phil-Knight-audiobook/dp/B01CRJA470 Recommended Podcast:How I Built This with Guy Razhttps://podcasts.apple.com/us/podcast/how-i-built-this-with-guy-raz/id1150510297 Today’s Guest:Laura Burget is a co-founder of Three Ships Beauty.Three Ships Beauty is a natural skin-care product company.Connect and learn more about Laura and Three Ships Beauty here: Website: https://www.threeshipsbeauty.ca Instagram: https://www.instagram.com/threeshipsbeauty Instagram: https://www.instagram.com/lauraburget We love our podcast community and listeners so much that we have decided to offer a free eCommerce Growth Plan for your brand! To learn more and how we can help, click here:upgrowthcommerce.com/growIf you've been paying attention and your brand is ready to GROW, apply now to be the one new brand we take on this month!https://upgrowthcommerce.com/apply

Jun 16, 2022 • 9min
Ep 346: How To Effectively Run a Promotion on Auto-Pilot With Jordan West
Send us a textA lot of brands are struggling right now but using strategic marketing methods will help you get through it and see a lot of wins for your brand.In this episode, Jordan West discusses his guidelines to help you disseminate information and run a promotion effectively with a small marketing team.Listen and enjoy this episode!KEY TAKEAWAYS FROM THIS EPISODEThe one who's coming up with promotional material must come up with 3 different headlines and 2 different versions of ad copy.Make sure that all your messaging is the same across all platforms.Take your ad copy, headlines, emojis you plan on using, and discount codes and put them all in one place. The more communication that you can have, the better.Connect with Jordan here:LinkedIn: https://www.linkedin.com/in/jordan-west-marketer/Book quick wins appointment here: https://www.mindfulmarketing.co/quickwinsThis episode we want to share about one of our partners, Clearco. Just because you’re profitable doesn’t mean you have money for growth - Clearco solves this.Learn more about your options and get an offer within 24 hours. By clicking the link you also get up to $1,000 off your next investment thanks to our partnership: https://clear.co/partner/upGrowth-CommerceStart here first with a simple Cash Flow Calculator to see how growth capital can impact your business: https://clear.co/partner/cashflow/upgrowth-commerce/We love our podcast community and listeners so much that we have decided to offer a free eCommerce Growth Plan for your brand! To learn more and how we can help, click here:upgrowthcommerce.com/growIf you've been paying attention and your brand is ready to GROW, apply now to be the one new brand we take on this month!https://upgrowthcommerce.com/apply

Jun 14, 2022 • 32min
Ep 345: The Mindset to Scale From 0-10 Million and Beyond With Buster Arnwine, Hair On Fire Tech
Send us a textWhen your business is scaling rapidly, you have to think of new ways to continuously scale because the same things won’t work as effectively. At the same time, you have to find the right people and resources to build a bridge to your visions.In this episode, Buster Arnwine of Hair on Fire Tech talks all about what it takes to scale up your business from 1 to 10 million then to a hundred million and beyond. He discusses the shifts and changes you need to make as you take your business to a different level.Listen and learn in this episode!KEY TAKEAWAYS FROM THIS EPISODEThere are a lot of pivots you need to make if you want to take your business to the next level. You need to look at people, mindset, and execution.Your practices have to evolve because the same things won't work when your business is scaling rapidly.The best strategy, brands, and plans go nowhere without the right people.Most agencies are good, but you always have to ask the right questions to hold them accountable.Everything should be about reaching your vision and resourcing for that.Invest in things that you have to and spend on what you think is important.Today’s Guest:Buster Arnwine is a co-founder, the owner, and the chief advisor of Hair on Fire Tech.Buster has a diverse background spanning multiple functions, various billion dollar brands and an array of customers across his 20 year career in the fast moving consumer goods industry. Hair on Fire Tech provides services for different business technology needs. Connect and learn more about Buster and Hair on Fire Tech here:Website: https://www.haironfiretech.com LinkedIn: https://www.linkedin.com/company/haironfire/ LinkedIn: https://www.linkedin.com/in/buster-arnwine-1402558 This episode we want to share about one of our partners, Clearco. Just because you’re profitable doesn’t mean you have money for growth - Clearco solves this.Learn more about your options and get an offer within 24 hours. By clicking the link you also get up to $1,000 off your next investment thanks to our partnership: https://clear.co/partner/upGrowth-CommerceStart here first with a simple Cash Flow Calculator to see how growth capital can impact your business: https://clear.co/partner/cashflow/upgrowth-commerce/We love our podcast community and listeners so much that we have decided to offer a free eCommerce Growth Plan for your brand! To learn more and how we can help, click here:upgrowthcommerce.com/growIf you've been paying attention and your brand is ready to GROW, apply now to be the one new brand we take on this month!https://upgrowthcommerce.com/apply

Jun 9, 2022 • 16min
Ep 344: Are Amazon Agencies Worth It? With Jordan West
Send us a textAgencies all offer the same basic services. When you decide to partner with an agency to help you with your business, the choice will come down to a combination of your preference and their proven results.In this episode, Jordan discusses which business processes should be kept in-house and which ones should be outsourced. He also covers all the things to look out for in an Amazon agency and agencies in general. Listen and enjoy this episode!KEY TAKEAWAYS FROM THIS EPISODEDo the calculations in your head on what it will cost you to have one or two full-time employees who are good at doing some of the processes needed to succeed in eCom, and compare that to what you could potentially get at an agency. Any agency with setup fees anywhere from $7500 to $15000 is a hard no. Those with a flat fee (usually $2500 to $3500) with a percentage of sales are being incentivized to grow your business.Look for proven results.Anybody who would not tell you their pricing fairly soon in the conversation is also a no because it should be standardized. Look at the tech they are using.The relationship is super important.Every agency offers these same basic services:Listing optimization (including A+ contents)Amazon PPCHelping your products get into FBA and all of those logisticsCustomer serviceProduct developmentConnect with Jordan here:LinkedIn: https://www.linkedin.com/in/jordan-west-marketer/Book quick wins appointment here: https://www.mindfulmarketing.co/quickwinsThis episode we want to share about one of our partners, Clearco. Just because you’re profitable doesn’t mean you have money for growth - Clearco solves this.Learn more about your options and get an offer within 24 hours. By clicking the link you also get up to $1,000 off your next investment thanks to our partnership: https://clear.co/partner/upGrowth-CommerceStart here first with a simple Cash Flow Calculator to see how growth capital can impact your business: https://clear.co/partner/cashflow/upgrowth-commerce/We love our podcast community and listeners so much that we have decided to offer a free eCommerce Growth Plan for your brand! To learn more and how we can help, click here:upgrowthcommerce.com/growIf you've been paying attention and your brand is ready to GROW, apply now to be the one new brand we take on this month!https://upgrowthcommerce.com/apply

Jun 7, 2022 • 27min
Ep 343: The Right Mindset In Goal Setting With Adi Gullia of Grace & Stella
Send us a textChasing a thing that will never give you satisfaction is an endless cycle. If you are finding it hard to get to what you want, it is probably not what you truly want. It helps to take a pause and identify what will keep you moving and what you want your end goal to be. In this episode, Adi Gullia talks about goal setting, mindset, and the mental loops we get stuck in. He shares why some people are not as effective as they think they are.Listen and learn in this episode!KEY TAKEAWAYS FROM THIS EPISODEIt's all about what's going on in the mind. It's never about technique, what to do, or the best hacks and methods to follow.Rather than chasing money, it's better to orient your mind towards something that will bring a lot of satisfaction.The only reason that somebody doesn't have what they want is that they don't truly want it.The idea of being an entrepreneur comes down to identifying what it is that moves a person rather than chasing successAt the end of the day, the only thing that matters is that you get the result that you are seeking.Having a goal of keeping a certain image paralyzes a person in making the most effective decision.Change comes in when the person is honest with themselves about wanting that change to happen.It can't be stressed enough that entrepreneurs are the creators.Today’s Guest:Adi Gullia is the founder and CEO of Grace & Stella.Grace & Stella is a brand of vegan, cruelty-free, self-care products.Connect and learn more about Adi here: LinkedIn: https://ca.linkedin.com/in/adityagullia Twitter: https://www.twitter.com/adityagullia E-mail Address: adityagullia@gmail.com To listen to Adi Guilla’s first episode guesting with us, here’s the link:Ep 229: From 10 Million to 100 Million in E-Commerce With Adi Guilla, Grace and Stellahttps://bit.ly/3y5glaBThis episode we want to share about one of our partners, Clearco. Just because you’re profitable doesn’t mean you have money for growth - Clearco solves this.Learn more about your options and get an offer within 24 hours. By clicking the link you also get up to $1,000 off your next investment thanks to our partnership: https://clear.co/partner/upGrowth-CommerceStart here first with a simple Cash Flow Calculator to see how growth capital can impact your business: https://clear.co/partner/cashflow/upgrowth-commerce/We love our podcast community and listeners so much that we have decided to offer a free eCommerce Growth Plan for your brand! To learn more and how we can help, click here:upgrowthcommerce.com/growIf you've been paying attention and your brand is ready to GROW, apply now to be the one new brand we take on this month!https://upgrowthcommerce.com/apply

Jun 2, 2022 • 11min
Ep 342: Setting Up an Ambassador Program for Your Brand with Jordan West
Send us a textThe customers in your VIP groups already trust and love your brand. They talk back and forth about your products. It may be a great time to take them to the next level-- an ambassador program.In this episode, Jordan talks about how to set up an ambassador program, the best way to launch it, and what service can go about helping you set this up.Listen and enjoy this episode!KEY TAKEAWAYS FROM THIS EPISODEAn ambassador program is the next level to take your best customers from your VIP group to.Try to start the program without giving customers cash. You can give them special discounts instead.House your ambassadors in a community using software or an app instead of just using email blasts.You can team up with other brands to do giveaways of their products.Make your ambassadors feel special.Connect with Jordan here:LinkedIn: https://www.linkedin.com/in/jordan-west-marketer/Book quick wins appointment here:https://www.mindfulmarketing.co/quickwinsWe love our podcast community and listeners so much that we have decided to offer a free eCommerce Growth Plan for your brand! To learn more and how we can help, click here:upgrowthcommerce.com/growIf you've been paying attention and your brand is ready to GROW, apply now to be the one new brand we take on this month!https://upgrowthcommerce.com/apply

May 31, 2022 • 26min
Ep 341: Expanding into Europe With Andy Hooper, Global E-commerce Expert
Send us a textExpanding into Europe can open up massive revenue but you’ve got to be prepared to invest your resources. Taking on risk is only part of the winning formula, it’s also important to be guided by the right people with the right principles.In this episode, Jordan interviews Andy Hooper, the CEO of Global E-commerce Experts. He discusses the key steps you need to take to expand into Europe and increase your revenue exponentially.Listen and learn in this episode!KEY TAKEAWAYS FROM THIS EPISODEEach country has its own leading marketplace.The key steps you need to take to expand into Europe successfully:1. Do market research.2. Know business and product compliance.3. Find the right marketplace.4. Have your logistics sorted.5. Promote your product.6. Build a website.7. Grow into retail and exit the business.Know what your product is and the best strategy to deliver that.Consider launching in the UK, Germany, and Netherlands.It is important to take risks and know the necessary systems and processes.Recommended App: Trellohttps://www.trello.com Recommended Books:Measure What Matters by John Doerrhttps://www.whatmatters.com PT Barnum: America's Greatest Showman by Philip B. Kunhardt IIIhttps://www.amazon.com/P-T-Barnum-Americas-Greatest/dp/0679435743 Today’s Guest:Andy Hooper is the CEO of Global E-commerce Experts.Global E-commerce Experts is an international consultancy that provides a complete e-commerce management solution for those wishing to trade in Europe.Connect and learn more about Andy and GEE here:LinkedIn: https://uk.linkedin.com/in/andyghooper Website: https://globale-commerceexperts.com YouTube: https://www.youtube.com/channel/UCN2MLaT121Quux1jOVAJ_jQ We love our podcast community and listeners so much that we have decided to offer a free eCommerce Growth Plan for your brand! To learn more and how we can help, click here:upgrowthcommerce.com/growIf you've been paying attention and your brand is ready to GROW, apply now to be the one new brand we take on this month!https://upgrowthcommerce.com/apply

May 26, 2022 • 8min
Ep 340: Shopify Audiences Explained With Jordan West
Send us a textIs Shopify Audiences the solution to IOS 14.5? Can they help decrease conversion costs while enhancing top-of-the-funnel targeting? In this episode, Jordan talks all about Shopify Audiences and how they can be a game-changer for your business. He also discusses which businesses they’ll work for and who can access this new feature.Listen and learn in this episode!KEY TAKEAWAYS FROM THIS EPISODEShopify AudiencesClaim: Shopify Audiences will improve all of your prospecting and top-of-funnel audiences.Set-up: Using aggregated conversion data around which people bought a certain merchant's product, taking into account all opted-in merchants on Shopify to create a custom audience for a given merchant's product.If you have a product that doesn’t have direct competition, Shopify Audiences isn't going to work for you. If you are selling something that other people are selling, this will work for you.Shopify Audiences will be an essential part of the go-forward campaign to combat this cookieless world.You have to try Shopify Audiences multiple times.Connect with Jordan here:LinkedIn: https://www.linkedin.com/in/jordan-west-marketer/Book quick wins appointment here:https://www.mindfulmarketing.co/quickwinsWe love our podcast community and listeners so much that we have decided to offer a free eCommerce Growth Plan for your brand! To learn more and how we can help, click here:upgrowthcommerce.com/growIf you've been paying attention and your brand is ready to GROW, apply now to be the one new brand we take on this month!https://upgrowthcommerce.com/apply

May 24, 2022 • 26min
Ep 339: Getting into NFTs and the Metaverse with Tracy Greenan of Aurelia + Icarus
Send us a textMore and more people are getting into NFTs because of their many benefits and we’re barely scratching the surface of what’s possible. So how do you get started in this space?In this episode, Jordan talks with Tracy Greenan of Aurelia + Icarus all about NFTs. She shares some tips for everyone who wants to enter the metaverse and start with NFTs.Listen and learn in this episode!KEY TAKEAWAYS FROM THIS EPISODEThere is sustainability and environmental benefit to NFTs. You can create and explore different styles without so much waste.There's no shipping involved when you're selling NFTs so you can have your business anywhere in the world.NFTs give customers who cannot afford your brand the opportunity to own a bit of it.You can start selling on digital platforms where there's already a customer base who understand the benefits and value of NFTs until it becomes more understandable for others.What's great about having a digital wallet is that you can see the NFTs in people's wallets and see how you can connect your products with their collections.Join different events to look for collaborations.Go to LinkedIn to network with a lot of metaverse communities there.Make sure that you're authentic to your brand and your customers.Think about how you are going to position yourself in the metaverse.Think about your brand identity.Always innovate, stay ahead of the game, and collaborate with as many people as possible.Recommended Books: The Women's Guide to Successful Investing by Nancy Tanglerhttps://www.amazon.com/Womens-Guide-Successful-Investing-Achieving-ebook/dp/B00O2AC85Y The NFT Handbook: How to Create, Sell, and Buy Non-Fungible Tokens by Matt Fortnow and QuHarrison Terryhttps://www.amazon.com/NFT-Handbook-Create-Non-Fungible-Tokens/dp/111983838X Deep Tech: Demystifying the Breakthrough Technologies that will Revolutionize Everything by Eric Redmondhttps://www.amazon.com/Deep-Tech-Demystifying-Breakthrough-Revolutionize/dp/1544518951 Today’s Guest:Tracy Greenan is the founder and CEO of Aurelia + Icarus.Aurelia + Icarus is a fine jewelry house offering physical and digital wearable NFT jewelries for real life and the metaverse.Connect and learn more about Tracy and Aurelia + Icarus here:Website: https://www.shoptheai.com LinkedIn: https://www.linkedin.com/in/tracygreenan This month's sponsor is Triple Whale. Triple Whale's powerful analytics platform clarifies your ad performance across channels, keeping you instantly in the know. Hit https://www.triplewhale.com/upgrowth and use promo code Upgrowth for 15% off today. *** PROMO CODEUpgrowthWe love our podcast community and listeners so much that we have decided to offer a free eCommerce Growth Plan for your brand! To learn more and how we can help, click here:upgrowthcommerce.com/growIf you've been paying attention and your brand is ready to GROW, apply now to be the one new brand we take on this month!https:/

May 20, 2022 • 14min
Ep 338: Auditing Your Business - Facebook Ads 101 With Jordan West
Send us a textIt is often difficult to take a step back and see if what you are currently doing for your business is actually working. In this episode, Jordan talks about how to audit your e-commerce business, particularly your Facebook advertising. He shares what’s done at Upgrowth Commerce and how they help people get a third-party perspective on what’s going on in their business. Listen and learn in this episode!KEY TAKEAWAYS FROM THIS EPISODEGuidelines to audit your business advertising:Does your funnel include relevant ads?Does your funnel include a retargeting campaign for cross-selling to purchasers?Have you clarified what's unique about your products and offer? Tools you can use: Lifetimely or Triple WhaleDoes the ad copy call out your audience?Does the ad copy identify a pain point and does it offer the solution?Are your images optimized for all placements?Are you testing images and videos?Are you using the unicorn system?Is there enough variety in your audience targeting?KPIs to look at:PurchasesAverage order valueAverage cost per acquisitionReturn on ad spend Customer LTVCost per acquisition for a new customerConnect with Jordan here:LinkedIn: https://www.linkedin.com/in/jordan-west-marketer/Book quick wins appointment here:https://www.mindfulmarketing.co/quickwinsThis month's sponsor is Triple Whale. Triple Whale's powerful analytics platform clarifies your ad performance across channels, keeping you instantly in the know. Hit https://www.triplewhale.com/upgrowth and use promo code Upgrowth for 15% off today. *** PROMO CODEUpgrowthWe love our podcast community and listeners so much that we have decided to offer a free eCommerce Growth Plan for your brand! To learn more and how we can help, click here:upgrowthcommerce.com/growIf you've been paying attention and your brand is ready to GROW, apply now to be the one new brand we take on this month!https://upgrowthcommerce.com/apply


