Revolut Insider

Francesca Carlesi, Revolut’s UK CEO who led its move to a London global HQ, explains why London is the company’s launchpad. She discusses the impact of a UK banking licence and the “Banking & Beyond” push. Short takes cover new UK products, how Revolut stacks up against legacy banks, and plans for rapid hiring and a hybrid workplace.

Gareth Morgan, Head of Global Brand at Revolut who led the 2023 rebrand, talks about shaping brand as an emotional experience. He explains the move to a more premium identity. Conversations cover protecting a distinctive brand, selective partnerships, bold creative choices, multidisciplinary design teams, and how AI can enable big visual ideas.

Launching a global financial platform in Japan comes with its own set of rules.Yoko Makiguchi, Revolut’s CEO in Japan, shares the challenges of adapting Revolut to a local customer base and the big opportunities that lie ahead.After 30 years in finance, she talks openly about joining as the country’s CEO and what it takes to scale a fast-growing team in a demanding labour market.In this episode, host Alex Carril and Yoko discuss:Why joining Revolut was Yoko’s best career decision after 30 years in the industryGrowing a team by 10x in Japan that represents 20+ nationalitiesHow the team’s diversity shapes how they workThe difficulties that go into hiring in a challenging labour market like JapanBalancing career aspirations and family life, and how it’s changed over the yearsLaunching Revolut in Japan in 2020 with only 5 RevolutersThe two main opportunities for Revolut’s next phase in JapanHow to adapt a global platform to break into a local, unique marketStandout experiences that have shaped Yoko’s leadership strategy as a CEO3 pieces of advice Yoko would give to other teammates as she reflects on her careerFollow Revolut Insider on Instagram: ⁠revolut.la/RevolutInsider⁠View open career opportunities at Revolut: revolut.la/48UUhUA

Patricia Brazao, Business Development Manager who brings local payment features like BLIK and Multibanco to customers. She talks about making local payment methods work at scale. She shares how consulting shaped her fintech approach. She explains negotiating complex partnerships, getting past a no, and launching in-app public transport tickets in Poland. She describes why Multibanco mattered in Portugal.

How do you build something that lasts a decade and still feel like it’s just getting started?Tom Hambrett, Partner and General Counsel, reflects on 10 years of Revolut. From bold decisions in the early days to raising billions in capital, he looks back at the strategy and momentum that’s helped us endure — and what it takes to keep going.In our season 2 finale, host Alex Carril sits down with Tom to discuss:- The early days of Revolut and what we were doing right- Co-founders Nik and Vlad’s focus on long-term vision- How Tom first discovered Revolut while hiking in the Guatemalan jungle- What we might’ve done differently, in hindsight- The legal and strategic decisions Tom took that helped shape our trajectory- How the company’s culture has evolved over the years- Raising billions in capital [in the beginning] and the fintech arms race- What sets Revolut apart from other players in the market- The biggest responsibility we carry as we continue moving forward- What Tom hopes we’ll be talking about 10 years from nowFollow Revolut Insider on Instagram: ⁠revolut.la/RevolutInsider⁠View open career opportunities at Revolut: revolut.la/3IQWCXo

What goes into creating moments that leave a lasting impression?From engineering to consultancy, and now leading partnerships for the Growth team at Revolut, Deborah Wajsbrot shares her experience and how she’s been driving impact.She also provides an exclusive look into Revolut’s approach to partnerships and how to measure a successful collaboration. In this episode, Alex and Deborah discuss:- Her role on the Growth team that overlaps with Business Development- Revolut’s approach to creating partnerships- What Deborah loves about striving to create impact while testing and learning- From the NBA to multiple airports in Europe, what goes into selecting the right partners- How to measure success after forming partnerships- The importance of adapting a global perspective to a local level- Challenges when negotiating deals for high-stakes collaborations- Why Revolut has leaned into sports and entertainment activations- How partnerships will uplift the Revolut brand to reach the next goal of 100 million global customers- Deborah’s biggest learnings and career advice for those looking to join a similar fieldFollow Revolut Insider on Instagram: ⁠revolut.la/RevolutInsider⁠View open career opportunities at Revolut: revolut.la/44Y72vN

Margarida Botelho and Lorenzo Mengolini, Lead Product Designers at Revolut, share their insights on creating user-friendly financial features for millions. They delve into their unique design philosophy focused on user-centric and data-driven decisions. Discover how they tackle the complexity of fintech design while prioritizing rapid iteration. The duo highlights their proud projects like card personalization and the importance of collaboration in their design process. They also explore the exciting future of AI in design and offer valuable advice for emerging designers.

Pierre Cahuzac leads product for Revolut Business, overseeing the team behind its latest redesign and rebuild.He shares how past roles shaped his leadership and the thinking behind building features and tools that help businesses thrive.In this episode, host Alex Carril and Pierre discuss:- Lessons from a varied career and how they shape his work as Head of Product- What winning a Revolut 10x Award for embodying ‘Get It Done’ means to him- The goal and vision behind the latest version of Revolut Business — RB5- Key innovations helping businesses manage and streamline their finances- How Revolut Business is positioned to compete and lead in today’s market- Pierre’s interesting career journey and why he decided to join Revolut 5+ years ago- Incorporating yesterday’s learnings into effective leadership today- Balancing a career in product with family and personal passions- The trait that makes Revolut employees unique- His advice for new leaders who have to make high-stakes decisionsFollow Revolut Insider on Instagram: ⁠revolut.la/RevolutInsider⁠View open career opportunities at Revolut: revolut.la/Careers⁠

What does it take to lead support for a company that serves millions of customers every day?Kheng Zhun Yeoh, General Manager for Customer Operations & Support, oversees the teams who make that possible. He shares what keeps things running smoothly behind the scenes, and what he looks for in the next wave of talent.In this episode, host Alex Carril and Kheng discuss:- What goes into providing exceptional support for 55+ million customers worldwide- The 3 key pillars that keep service consistent at scale- Why problem solving matters, both on the front lines and behind the scenes- How tech and AI are used to provide better customer experiences- Career lessons from Kheng’s years in operations leadership- How he applied his experience in the automotive industry to fintech- Valuable skills that are transferable to any industry- Advice for support professionals who want to deliver a wow experience- Tips for future support team members on how to stand out in interviews- What Kheng looks for when hiring into his teamFollow Revolut Insider on Instagram: ⁠revolut.la/RevolutInsider⁠View open career opportunities at Revolut: revolut.la/Careers⁠

Landing your first job in tech is competitive. Fortunately, there’s a lot you can do to stand out.Karolina Kubala, Employer Branding Manager, shares practical advice learned from years of developing Revolut’s Talent Programmes, plus what she wishes more applicants knew.In this episode, host Alex Carril and Karo discuss:- How she got started in employer branding through an internship- What makes a standout candidate, and tips for applying to competitive programmes- Karo’s perspective on changing careers and exploring different fields- How her role has evolved since starting at Revolut- A breakdown of Revolut’s internship and graduate programmes- What interns and grads can expect when they start at Revolut- Why building new skills is key to career growth- The balance of technical vs. soft skills when hiring new talent- The biggest mistake Karo sees interns and grads make- What to know about working at Revolut before joiningJoin the Rev-celerator Community to be the first to hear about  our internship and graduate programmes, events, and opportunities: https://revolut.la/3GD22nXView open career opportunities at Revolut: ⁠revolut.la/Careers⁠Follow Revolut Insider on Instagram: ⁠revolut.la/RevolutInsider