Can Marketing Save the Planet?

The challenge for the marketing team is, “needing to take what are serious and complex issues and convey them in a format that is easily understandable.” Want to know how marketing can drive a “people powered movement for change?” THIS is the episode you don’t want to miss. We jumped at the opportunity to talk to Jackie Marshall at Fairtrade an organisation with market leading levels of audience recall, awareness and engagement. One of the most trusted and recognised ethical labels out there today across a multitude of products we see as we do our weekly shop, from coffee to cocoa and wine to flowers. Coming up to their 30th anniversary, Fairtrade have always placed workers and farmers at the heart of their work using their platform to facilitate and amplify their voices fighting for their rights, land, health and future. Their transition to a new global branding called ‘The Future is Fair’ is, as Jackie tells us, “all about embedding the purpose of our work into the brand and moving to a more optimistic lens for the future and enabling a unified approach, which is really important given the increasing global connectedness of the challenges we are facing.” Supply chains are a critical part of the value chain and they are facing increasing challenges and direct impacts from climate change, Jackie talks about how farmers have a wealth of knowledge in tackling climate change but increased heatwaves and drought, combined with strong rainfall and flooding is placing huge pressures on them, and when you add to that the fact that many don’t earn a living wage, (a cocoa farmer can earn as little as 74p per day), the work Fairtrade do is so needed in ensuring farmers are paid fairly and receive the Fairtrade Minimum Price which is consistent and enables them to not only live their daily lives, but to plan ahead and come up with solutions to keep their crops alive and thriving. You’ll have to tune in to hear some of the incredible ways they do this. At Can Marketing Save the Plane we’re consistent about the significant role marketing plays in driving a more sustainable future and the importance of the words and language we use. Jackie explained how the marketing teams at Fairtrade’s biggest challenge is, “needing to take what are serious and complex issues and convey them in a format that is easily understandable.” You’ll hear how they wrap their messages into marketing activation which is relevant and motivating to their audience, and critically in a way which makes people care about something that they don’t see and that happens thousands of miles away. Now that is powerful marketing! Showing the impact of what buying Fairtrade products does, large campaigns, using research and insights from their audiences and shared activations are just some ways the marketing team meet their objectives, and their results speak for themselves. Tune in to hear the details – SO MUCH value and learning that all Marketers can take from this. We love Fairtrade and all the wonderful and important work they do, they and their marketing teams are a true exemplar in driving a “people powered movement for change”. This is sustainable marketing at its absolute best! For more information about The Fairtrade Foundation… Linked in - The Fairtrade Foundation  Twitter- @FairtradeUK URL - www.fairtrade.org.uk And to connect with Jackie Linked in - Jackie Marshall  Twitter - @J_Marshall__ ____________________________________________________________________________ You’ll find the Podcast on all the usual pod platforms - and also on The Global Player and via The Marketing Society. If you love it, do share it and spread the word. Talking about climate change and the role we play is one of the most important things we can do. So join the conversation. We’re all in this together. Our podcasts are recorded purely via online conferencing platforms, we apologise for any minor sound quality issues.

“Climate change isn’t a game that anybody wins – we either all win or we all lose and I’d much rather we all win”. Where to start with an overview of this insightful, practical and hugely inspiring conversation. Simon Dawes, environmental professional for over 20 years and working in the field of sustainability for the last 13 years, is generous in sharing with us the practicalities of how a public sector organisation is transitioning to Net Zero - and inspiring, supporting and sharing knowledge and best practice with others along the way. We discuss the commitment to net zero, and importantly, how the organisation has had to figure out exactly how to meet 2030 targets. Which in his own words has meant a ‘fundamental change to the way we think, act and make decisions in the business.’ The lion share of most organisations’ emissions lie in the supply-chain (Scope 3) - and so too with the Environment Agency, around 84% of their emissions. And Simon tells us how it is important that suppliers are also on the same net zero journey - and how for public sector for large contracts (any contract for over £5M), suppliers have to provide a carbon reduction plan and without that in place they won’t make it onto the tender list. This leads to discussion about how there is room for the Environment Agency to help and drive change in the supply chain.. “Delivering on our own footprint would be good – but if we can influence a whole lot of other companies to do the same, that’s even better.” Diving deeper into the practicalities of the transition, we talk about how the Environment Agency has designed and rolled out Carbon Literacy. “We want everybody in the orgnaisation to understand that their job is actually a climate job they are helping us achieve net zero.” Simon shares how they planned, designed, communicated and rolled out Carbon Literacy training - starting with senior execs and how within a relatively short period of time, their voluntary programme has engaged 9300 of their 12,000 employees - and shares how this is changing the culture of everyone understanding the role they play - and the results they’re achieving. {They’ve also made the programme available to their suppliers - supporting their education, awareness and transitions too - and Simon chairs a climate action charity, where the Carbon Literacy programme is also being delivered, giving people the knowledge and language to work things through in their own minds and apply to their own worlds). “Carbon Literacy is helping people to understand I can do something about this. I might not be working in the sustainability team – but I can do something.”   We then dive into the Environment Agency’s approach to carbon budgets. Every director int he business owns a chunk of the emissions, and therefore owns the actions. He tells us ‘‘We’re very used to making decisions about finite amounts of cahs, so exactly the same principle applies with a finite amount of carbon. Can I afford this? Have I got enough cash? Can I afford this? Have I got enough carbon?” The design of carbon budget has raised a whole new set of questions, can you overspend, do you borrow from next year or other divisions etc - and he shares how they have created frameworks and dashboards to help people understand that the decisions they make have carbon consequences as well as cash consequences. We talk about where the ‘right’ marketing can really help with shifting mindsets to a different way of operating. The cultural change piece particularly around the business model. Encouraging different behaviours both internally and externally - moving away from take, make, dispose to circular models. Helping people to understand that there is huge value and kudos in circular and regenerative principles. And how marketing has an amazing role to play in making that socially cool rather than having a new shiny thing.   Regardless of size or sector, there is so much packed into this conversation about decarbonisation, net zero road maps, employee engagement, supply chain engagement and the power of participative leadership, generosity and collaboration. And in our usual three questions Simon leaves us with the urgent and important reminder that…  “There is no business on a dead planet.’ “Think slow, act fast.”   For more information about Simon Dawes - his LinkedIn profile is here . And for more about The Carbon Literacy Trust - and the spotlight on the Environment Agency - see here . ____________________________________________________________________________ You’ll find the Podcast on all the usual pod platforms - and also on The Global Player and via The Marketing Society. If you love it, do share it and spread the word. Talking about climate change and the role we play is one of the most important things we can do. So join the conversation. We’re all in this together. Our podcasts are recorded purely via online conferencing platforms, we apologise for any minor sound quality issues.

Less than 10% of the FTSE100 mention sustainable pensions in their sustainable strategies.   We have been supporting and following the work Make My Money Matter do for quite some time now, so we were thrilled to be joined by Holly McElhone to delve a little deeper into the trillions of pounds that are circulating everyday across investments and pensions and to learn more about what business and indeed individuals can do to drive positive change. Switching to sustainable pension providers can have a massive impact on transitioning to a more sustainable future, but as Holly explains, ‘one of biggest barriers to more organisations getting on board is an awareness issue followed by apathy and the moving of investments being seen as a bit of a ‘hassle. However, greening your pension is TWENTY ONE times more impactful than going veggie, stopping flying and switching to a renewable energy provider’. It’s a no brainer! Holly believes, “ESG isn’t an option, it’s not a nice to have, it should be across your whole portfolio and your default investment funds should be sustainable. As we look to transition, fossil fuels will become a stranded asset.” During the conversation we explore how to communicate more effectively, Holly explains, ‘firstly, we need more choice, better communication and jargon needs to be removed to make way for more action’. Then there is a need to consider the different audiences we have, making the story relatable and using influential people to raise awareness. Holly talks about the campaigns Make My Money Matter have rolled out (see show notes for links), all designed to educate, raise awareness and encourage action through simplifying the message. We also discuss how collaboration is critical to progress, with Make My Money Matter approaching and working with individuals, influential figures from their founder Richard Curtis, actor Emma Thompson through to climate leaders such as Christiana Figueres, and then Government focusing on policy and regulation. This episode has something for everyone and if there is one message we ask our listeners to take, it’s go to Make My Money Matter’s website, find your pension fund (it takes a couple of clicks) and ask them in an email to make sure they are committed to Net Zero. Holly explains that currently the infrastructure can’t support a mass ‘switch’, the power begins with getting the providers onboard to ensure the infrastructure is in place as soon as possible. The investment figures you’ll hear are eye-watering! Some action steps for listeners: Write to the CEOs of the Big Five UK high street banks and ask them to stop financing new oil, gas and coal projects – it’s just two clicks. https://makemymoneymatter.co.uk/openletter/ Contact your pension provider and ask them to drive real climate action – it’s just two clicks. https://makemymoneymatter.co.uk/21x/ Sign their petition calling on UK pension schemes to commit to tackling deforestationhttps://makemymoneymatter.co.uk/what-is-your-pension-paying-for/  Make My Money Matter can’t give financial advice – however individuals who would like to make a more immediate change and switch can find some great guides over at Good with Money. Top 9 ethical funds - https://good-with-money.com/2023/05/12/top-9-ethical-pension-funds/#:~:text=Top%20performers%20with%20strong%20sustainable,the%20Pictet%20Multi%2DAsset%20Portfolio. You can also look to switch to a bank that doesn’t finance the fossil fuel industry – of which there are a select few already out there! ____________________________________________________________________________ You’ll find the Podcast on all the usual pod platforms - and also on The Global Player and via The Marketing Society. If you love it, do share it and spread the word. Talking about climate change and the role we play is one of the most important things we can do. So join the conversation. We’re all in this together. Our podcasts are recorded purely via online conferencing platforms, we apologise for any minor sound quality issues.

“Consistency of message is what builds trust and we’re going to need that come 2028 when we realise how badly we failed.” Sam Taylor, grew up on the factory floor (literally). From her lived experience and passion, she has gone on to become founder of The Good Factory an organisation involved in everything from consulting, sourcing and development and lifecycle assessments in the sportswear industry. Sam talks about how whilst studying, she was told after delivering her final project that, she “didn’t understand the clothing industry”, - in reality, she was way ahead of everyone else and could see what was coming much earlier. In this episode we dig into lifecycle assessments and why they are such an important part of the business process, and something marketers increasingly need to have a greater awareness and interest. We talk about sustainability frameworks, why they need much more work, a more consistent approach and a massive dose of rigour around them, as well as the importance of bringing in localised information. Sam talks about controversy around the Higg Index, [rebranded May 16th to Worldly], a suite of tools developed by the Sustainable Apparel Coaltion (SAC) to help companies in the leather, footwear and apparel value chain measure sustainability, - and why some brands are ditching it…, she explains, “the reason they are removing consumer facing information is because it was found to be misleading, they couldn’t support the information with enough data, so had to go back to the drawing board and bring in more experts”. This is an all too common issue when it comes to sustainability data, but as you’ll hear, Sam is hopeful that the right data can support better practice. We go on to discuss regulation and its role in making the landscape fair and comparable. Sam believes, “governments play a lot bigger part than the industry would like, and it will get bigger, and, “where it will become more enforced is through import laws, as opposed to being marketing based, around claims.” Talking more about regulation, we move on to talk about the lifecycle of products, an area where things have changed considerably, but why? And as Sam explains, “we (the brands) are determining the lifecycle.” This episode covers a number of topics in the apparel industry - which of course are comparable and relevant to so many other industries; lifecycle assessments, carbon budgets and the creativeness surrounding them, data - what is and isn’t available and the realities of transparency. Sam advises all marketers when presented with briefs, ideas, instruction and campaigns - to ask and to keep asking, “where does this fit into our sustainability strategy?” A real eye opening conversation on so many levels and one we will certainly be delving into again with Sam in the future. ____________________________________________________________________________ You’ll find the Podcast on all the usual pod platforms - and if you love it, do share it and spread the word. Talking about climate change and the role we play is one of the most important things we can do. So join the conversation. We’re all in this together. Our podcasts are recorded purely via online conferencing platforms, we apologise for any minor sound quality issues.

A sustainable creative agency on a journey to make positive change, we caught up with Rob Minto, managing director of The Onlii. Rob talks about his own journey into sustainability, how he was inspired by the B Corp movement and why he set up the Onlii. Aligned to the UN Sustainable Development Goals, Rob discusses how these really helped to embed the environment and the bigger picture into the business strategy, he explains, “as part of the collective we went through a process of selecting some of the UN SDGS that we as a business would proactively target and that we could proactively influence”. He goes on to talk about how they work with those SDGs, and how every decision is done through an SDG lens, even going so far as to aligning them and embedding them into everyone’s personal objectives. Something that has been hugely inspiring and motivational. Making The Onlii a ‘force for good’, Rob talks about how they are continuously learning all the time, and that sustainability is more than just a one off campaign, “we all need to be more aware and look at the whole picture”. In relation to clients, Rob acknowledges that there is a lot to do and that some clients may not be ready for a sustainability focus yet, but they are trying to edge them onto that journey.  We talk about how there are still many challenges around business and marketing transformation in the sustainability space and why it’s more important than ever to continue asking big uncomfortable questions and coming up with solutions that ultimately drive things forward. As is the essence of our work, marketing and advertising has a huge role to play in positioning things differently, really considering its impact and very simply, doing what you say you’re going to do. We all have a responsibility to do better and educate ourselves and Rob believes this needs to be led from the top. The appetite to change has got to improve otherwise as Rob explains, “those agencies and brands who don’t come on the journey will get left behind and won’t be here in 10 years”. If you want a great example of how to truly embed sustainability into your business, motivate those around you and get people thinking differently, then tune in and have a listen. There are some brilliant ideas in this one!  Since recording we noticed that all the team on The Onlii took our ‘100 Points Challenge’ - and they gave us some excellent feedback on how it’s inspired them to keep learning. A simple take away you can do for yourself - or indeed create as a team challenge. More on our 100 Points challenge here - and more on Rob and The Onlii here. ________________________________________________________________ You’ll find the Podcast on all the usual pod platforms - and if you love it, do share it and spread the word. Talking about climate change and the role we play is one of the most important things we can do. So join the conversation. We’re all in this together. Our podcasts are recorded purely via online conferencing platforms, we apologise for any minor sound quality issues.

“How can organisations treat people as citizens, not just as consumers? How can organisations invite people into their agency and creativity to shape the world and not just sell them stuff?”   When Jon Alexander, author of the brilliant book ‘Citizens’ joined us on Can Marketing Save the Planet, we got straight into those questions! The subject story, the consumer story (where we are right now), and the citizen story, (the place we need to get to). Jon explained how we are currently trying to solve such disconnect from within the consumer story - “you just can’t solve an inequality crisis from a story of competition and status, or a story that says humans are separate from nature.” And, “What are we doing to ourselves when we constantly call ourselves consumers?” The citizen story is all about taking ownership and getting involved, with everyone participating sharing their ideas, creativity and energy. And why is that so important, well because as Jon puts it, “all of us are smarter than any of us.” We talk about the role marketing has played in the consumer story and what it will take to mobilise people in a different direction. Jon is a massive advocate for giving people space, ‘cognitive oxygen’ - and believes we can’t even begin to look at the role marketing plays until we stop and allow people to pause and think. He raises that perhaps we need to look at where marketing shouldn’t be in people’s lives, asking, “should there be a limit on advertising to children, and limits on outdoor advertising and product placement?” Jon thinks these kind of conversations are powerful and interesting, both for people and organisations, and we were in absolute agreement, these are the kind of conversations which bring about transformational thinking and change. We delved into what the role of marketing might be in the citizen story. Jon believes the people in marketing can play a series of important roles, but people ‘need to be treated as participants in the process’, an area Marketers need to focus in on more. We raised questions such as ‘what happens when you give people a role and how do you collaborate and co-create to give people solutions that matter?’ We talked community, hearts and minds and the process of ‘respect, connect, reflect and only then direct’. Jon shares story after story, packed with ideas, insights and stuff that not only motivates, but will make you smile. The idea of a future based on the Citizen story is one which fills us with hope and joy, and one where we can dare to imagine a fairer, better and more sustainable future. There is so much to take in, so we’ll leave you to tune in and reflect. For more on Jon and his work visit…https://www.jonalexander.net/ And the How to Citizen project he shared with us via Baratunde - see ‘How to Citizen’ here https://www.howtocitizen.com/

“It doesn’t always come in through the marketing door, but marketing is where the greatest change can be driven.”   In this episode of, Can Marketing Save the Planet we spoke to Andy Last, Executive Partner, Purpose and Sustainability from MullenLowe, an end-to-end communications and creative services agency. Part of the MullenLow Group, who believe, ‘purpose is nothing without progress’, and we couldn’t agree more. We are in the definitive decade and progress at scale and pace is needed now more than ever.  We naturally discussed purpose, as sustainability continues to rise up the agenda and how purpose is misused and diluted, but also how it is often forgotten as organisations get swept away and distracted with so much going on and the need to focus on profit taking over. Andy explained, “if it stays in CSR and Corporate communication then it isn’t getting into the heart of the business, and that’s where the power comes from.” The landscape is changing, innovation is changing, sentiment is changing and marketers need to be taking back the intelligence for strategic intent as this is where so much of the opportunity lies. Andy gave great examples such as Lifebuoy Soap (they invented the word BO) and how once their beliefs and actions were truly embedded into the heart of the brand and core purpose, gave way to brilliant innovations such as a liquid hand soap which turned green once children had washed their hands for more than 30 seconds. This connection back to their purpose which is to ‘make handwashing and sanitising a simple part of everyday routines.’ is what makes it real and measurable. But, it’s not an easy path to navigate, Andy went on to talk about how “marketers have to understand the markets in which their products are operating is changing, and then to understand how to talk about them, but how to talk about them is becoming increasingly complex, because of accusations of greenwashing and legislation. And marketers have this difficult job of treading a path between these accusations of greenwashing, and not saying anything.” We talked about who is doing well, and what drove those organisations to be the first movers. How brands have taken on social issues and knitted them into their business models with very clear benefits to both business and society. Looking inwards, Andy also talked about the structural piece, and how important it is in order to make anything happen. There is a need for incentives, but ones which go beyond rewards, and are ‘part of the job’. We have to be educated and responsible, it’s in all of our roles to change the course we are on. The theme of Marketers as changemakers continues… another great episode, with so many inspiring examples, grab a coffee and tune in! And for more about MullowLowe - see here: https://www.mullenlowegroup.com/ ________________________________________________________________ You’ll find the Podcast on all the usual pod platforms - and if you love it, do share it and spread the word. Talking about climate change and the role we play is one of the most important things we can do. So join the conversation. We’re all in this together. Our podcasts are recorded purely via online conferencing platforms, we apologise for any minor sound quality issues.

“ The world doesn’t need what we do at the moment, we can’t continue the way we are. We need to adapt and look at long term need and deliver valuable solutions.” Aligned with the latest IPCC report, the message is clear on so many levels that we can’t keep doing what we do and making minor tweaks - transformational and urgent action is what’s required, and that’s going to require a collaborative approach. Timely indeed for Part 2 of our conversation with Paul Skinner, Author, Founder of MarketingKind and Agency of the Future, prior to Paul writing ‘The Purpose Upgrade - Change your business to save the world, Change the world to save your business’ - published another brilliant work, ‘Collaborative Advantage - How Collaboration Beats Competition as a Strategy for Success’. In this second part of the conversation, we explore Paul’s immense knowledge in this area, diving into competitive -v- collaborative advantage. There’s so much packed into these two 30 minute episodes, if you missed Part 1 - then we urge you to tune in… and if you loved Part 1, then dive straight into Part 2 and continue to be inspired . Follow Paul Skinner via LinkedIn Join the MarketingKind Community (we highly recommend this for all Marketers) Find out more about Paul’s books and work at Agency of the Future ________________________________________________________________ You’ll find the Podcast on all the usual pod platforms - and if you love it, do share it and spread the word. Talking about climate change and the role we play is one of the most important things we can do. So join the conversation. We’re all in this together. Our podcasts are recorded purely via online conferencing platforms, we apologise for any minor sound quality issues.

“ We need to route purpose in solving important solutions, developing meaningful solutions and reaching inclusive worthwhile outcomes that mobilise everyone we need in pursuit of that purpose.” Our interview with Paul Skinner, Author, Founder of MarketingKind and Agency of the Future, is just soooo good, we’re doing it twice! In Part 1, Paul introduces the work he’s doing - and we dive into his latest book, ‘The Purpose Upgrade - Change your business to save the world, Change the world to save your business’. Paul shares so much wisdom, we talk about how the nature of the problems humanity faces have become increasingly serious and urgent. To tackle them we can’t remain shackled in fixed thinking - “actions that gave rise to prior success, are the very things leading to tomorrow’s failures”. What’s called for is a Purpose Upgrade. And we explore, reasons why purpose has fallen short, what’s required to upgrade purpose, reflecting and thinking about the bigger problems we need to solve and what that’s really going to take. There’s so much packed into these two 30 minute episodes, Paul shares his vast wisdom, in his usual eloquent manner. Gemma and I found ourselves just nodding away, because he just makes so much sense, and is able to articulate it with a narrative and so many examples and much lived experience that inspires one to get excited about getting on board with a purpose upgrade. Paul reminds us that, “we want marketing to take responsibility for developing much bigger stories of meaning and purpose that take stakeholders to a much better place” - and that as marketers we need to remain mindful that regardless of how great the stories we tell may be, “what’s more important are the stories our stakeholders tell each other. As marketers there’s opportunity for us to curate the stories that bring positive change to all our stakeholders - so no only do we need to get better at story telling, but also, story listening, story finding, story tuning, story editing - and of course ensuring we truly live up to our stories”. Trust us… start with your Purpose Upgrade today, tune in, be inspired (and then catch Part 2 in a couple of weeks). Follow Paul Skinner via LinkedIn Join the MarketingKind Community (we highly recommend this for all Marketers) Find out more about Paul’s books and work at Agency of the Future ________________________________________________________________ You’ll find the Podcast on all the usual pod platforms - and if you love it, do share it and spread the word. Talking about climate change and the role we play is one of the most important things we can do. So join the conversation. We’re all in this together. Our podcasts are recorded purely via online conferencing platforms, we apologise for any minor sound quality issues.

“Marketers need to get into the nitty gritty and learn about lifecyle assessments and how they are used, their limitations and their advantages, it might seem boring - but it’s really, really important.” In this episode, we’re joined by Oliver-Bealby-Wright, Lead, Consumers in the Energy System who formerly led Consumers International’s GreenCommerce project in 2022 on improving consumer sustainability information. Consumers International is a membership body with over 200 members across 100 countries, dedicated to defending the rights of consumers. Oliver shares their whole systems approach, working across critical areas - considering labelling, data, the information lifecyle alongside the product lifecycle, ecommerce and the digital environment, where digital nudging can support, but also considering the risk, greenwashing and misleading claims and the role of retailers and consumers. We cover A LOT, and Oliver shares a very comprehensive overview of the scale of the challenges, but also the scale of the opportunity. “Marketing has a big role to play in making information ‘sing’. “ All the time we bring the context back to marketing and communication, and Oliver is clear that marketing has a big part to play - but that there aren’t really any short cuts when it comes to transparency, substantiation and understanding regulation and where principles and policies are justified and where they are not. “it’s about education and upskilling - there are no short cuts.” And we couldn’t agree more. Oliver shares that sustainable consumption is a basic right of consumers and of course, whilst consumers have an important role to play towards a fair and accountable transition to net zero, so too do retailers and so we discuss their role as gatekeepers, the challenge of compliance by design and the risks and opportunity of ecommerce, micro-targeting and personalised messaging. When it comes to collaboration, there’s a need for many bodies and actors to be working cohesively to not only create coherent policies - but then to be translated into practice, no simple task given there is just so much room for interpretation. And that leads us to data, innovation and unusual partnerships. “More transparency alone is not going to get us there – it’s not going to close the intention action gap, which is even more true in online shopping environments than in person. Some folks are doing interesting things, layering information in the online environment, simplifying choices along the consumer journey to avoid information overload - because when things become too complex or there’s just too much to navigate through, people switch off . And if they switch off, they’re never going to reach the important and useful information that matters.” Trust us… there’s just so much wisdom and so many takeaways in this conversation. Listen in for yourself, tell us what you think… share your viewpoints. We love to hear what’s landed for you - or what you agree with, disagree with. Useful links: If you want to get involved in the UN One Planet Network programme Oliver mentions - see here: https://www.unep.org/explore-topics/resource-efficiency/what-we-do/one-planet-network For more about Consumers International - visit https://www.consumersinternational.org/ Connect with Oliver Bealby-Wright - https://www.linkedin.com/in/oliver-bealby-wright-56645b15a/ Finally, since recording CI published a few reports during the World Economic Forum - see below The State of Sustainability Information which assesses the critical trends and trade-offs in sustainability information provision and emerging policy solutions Action Agenda: Informing sustainable consumer choices in e-commerce which provides three strategic, collaborative actions for e-commerce platforms to improve the product sustainability information on their sites Policy Action Framework: Improving Product Sustainability Information in E-Commerce which provides a suite of cross-cutting actions for governments ________________________________________________________________ You’ll find the Podcast on all the usual pod platforms - and if you love it, do share it and spread the word. Talking about climate change and the role we play is one of the most important things we can do. So join the conversation. We’re all in this together. Our podcasts are recorded purely via online conferencing platforms, we apologise for any minor sound quality issues.