Transform NOW

Back in 1992, Peter Drucker, the legendary management expert, wrote about "the rise of the knowledge worker." Since then, trends already in place have accelerated faster than anyone could have expected.    In this episode of Generation Digital Workforce, we talk with Rick Wartzman, Head of the KH Moon Center for a Functioning Society at the Drucker Institute, about how automation has impacted the knowledge worker since the mid-1900s.    Specifically, Rick talks about: * Trends in knowledge work over the past 20-30 years * The relationship between knowledge workers and digital transformation * How automation will impact knowledge workers in the future   Resources Mentioned on the Show * Better-educated, higher-paid workers will be ‘most affected’ by AI, per new study * What Peter Drucker Knew About 2020  * What Peter Drucker Had to Say About Automation    To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, Spotify, or here.  Visit us on our socials for more RPA and IA top tips and regular updates: ​​🦾 Get started with SS&C Blue Prism: ⁠⁠⁠⁠⁠⁠https://bit.ly/3ByJorU⁠⁠⁠⁠⁠⁠ 🧑‍💻LinkedIn: ⁠⁠⁠⁠⁠⁠https://bit.ly/2GP5eKt⁠⁠⁠⁠⁠⁠ 🐦Twitter: ⁠⁠⁠⁠⁠⁠https://bit.ly/3JHBHUM⁠⁠⁠⁠⁠⁠ 🙋‍♀️Facebook: ⁠⁠⁠⁠⁠⁠https://bit.ly/3LHQC2L⁠⁠⁠⁠⁠⁠ 📸Instagram: ⁠⁠⁠⁠⁠⁠https://bit.ly/3TgQCYW⁠⁠⁠⁠⁠⁠ 💭Blog: ⁠⁠⁠⁠⁠⁠https://bit.ly/3WabzFk⁠⁠⁠⁠⁠⁠ 🤩Case studies: ⁠⁠⁠⁠⁠⁠https://bit.ly/3VSIj6j​⁠⁠⁠⁠⁠⁠ Learn what RPA is and how it works: ⁠⁠⁠⁠⁠⁠What is RPA? Robotic Process Automation Explained⁠⁠⁠⁠⁠⁠

Driving value with an automation program can be a challenge to track and manage. Eric Maloney discusses with Ken Pellegrino how Shibumi can unlock the value and accelerate your journey to hyperautomation with a purpose built CoE management solution while providing program leadership with dashboards to help maximize the ROI from your automation program.   Here’s what we talked with Ken about: * Tracking the value of the automation program * Enabling the automation journey by focusing on outcomes * Supporting the scaling of a COE by leveraging a dashboard of processes and ROI * Prioritizing and managing the backlog of processes   To ensure that you never miss an episode of Generation Digital Workforce, be sure to subscribe! Visit us on our socials for more RPA and IA top tips and regular updates: ​​🦾 Get started with SS&C Blue Prism: ⁠⁠⁠⁠⁠⁠https://bit.ly/3ByJorU⁠⁠⁠⁠⁠⁠ 🧑‍💻LinkedIn: ⁠⁠⁠⁠⁠⁠https://bit.ly/2GP5eKt⁠⁠⁠⁠⁠⁠ 🐦Twitter: ⁠⁠⁠⁠⁠⁠https://bit.ly/3JHBHUM⁠⁠⁠⁠⁠⁠ 🙋‍♀️Facebook: ⁠⁠⁠⁠⁠⁠https://bit.ly/3LHQC2L⁠⁠⁠⁠⁠⁠ 📸Instagram: ⁠⁠⁠⁠⁠⁠https://bit.ly/3TgQCYW⁠⁠⁠⁠⁠⁠ 💭Blog: ⁠⁠⁠⁠⁠⁠https://bit.ly/3WabzFk⁠⁠⁠⁠⁠⁠ 🤩Case studies: ⁠⁠⁠⁠⁠⁠https://bit.ly/3VSIj6j​⁠⁠⁠⁠⁠⁠ Learn what RPA is and how it works: ⁠⁠⁠⁠⁠⁠What is RPA? Robotic Process Automation Explained⁠⁠⁠⁠⁠⁠ Learn what Intelligent Automation is and how it works: What is Intelligent Automation? Learn what HyperAutomation is: What is HyperAutomation? The competitive advantage

As an owner of RPA, how do you look beyond deploying a few processes to actually scale and sustain your own business model versus handing over the keys to somebody else?   In this episode of Generation Digital Workforce, we talk with John Ford, VP, North America at Robiquity, about scaling and sustaining a business model with RPA.   Specifically, John talks about: * Trends impacting the deployment of the digital workforce * How digital workers impact sales and marketing * What types of value businesses are deriving through their digital workforce   To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, or Spotify, or here.  Visit us on our socials for more RPA and IA top tips and regular updates: ​​🦾 Get started with SS&C Blue Prism: ⁠⁠⁠⁠⁠⁠https://bit.ly/3ByJorU⁠⁠⁠⁠⁠⁠ 🧑‍💻LinkedIn: ⁠⁠⁠⁠⁠⁠https://bit.ly/2GP5eKt⁠⁠⁠⁠⁠⁠ 🐦Twitter: ⁠⁠⁠⁠⁠⁠https://bit.ly/3JHBHUM⁠⁠⁠⁠⁠⁠ 🙋‍♀️Facebook: ⁠⁠⁠⁠⁠⁠https://bit.ly/3LHQC2L⁠⁠⁠⁠⁠⁠ 📸Instagram: ⁠⁠⁠⁠⁠⁠https://bit.ly/3TgQCYW⁠⁠⁠⁠⁠⁠ 💭Blog: ⁠⁠⁠⁠⁠⁠https://bit.ly/3WabzFk⁠⁠⁠⁠⁠⁠ 🤩Case studies: ⁠⁠⁠⁠⁠⁠https://bit.ly/3VSIj6j​⁠⁠⁠⁠⁠⁠ Learn what RPA is and how it works: ⁠⁠⁠⁠⁠⁠What is RPA? Robotic Process Automation Explained⁠⁠⁠⁠⁠⁠

What should I automate?   This question is asked frequently by organizations new to intelligent automation as well as by those who have begun their automation journey but don’t know where to go next.    On this episode, Blue Prism’s Brad Hairston talks with Jon “Jet” Theuerkauf, Blue Prism’s Chief Customer Officer (CCO), who provides his perspective on how to address the “what” question based on his transformation leadership experience in the financial services industry and his time as CCO of Blue Prism.   Here’s what we discussed with Jet: Why the “What should I automate?” question is asked so often The role of the Center of Excellence (CoE) and others in sustaining automation momentum and finding new automation opportunities Why understanding the “art of the possible” in intelligent automation is critical Some proven methods in uncovering automation opportunities What “digital first” truly looks like What important skill set is often missing in the CoE   Be sure to subscribe so you never miss an episode!  Visit us on our socials for more RPA and IA top tips and regular updates: ​​🦾 Get started with SS&C Blue Prism: ⁠⁠⁠⁠⁠⁠https://bit.ly/3ByJorU⁠⁠⁠⁠⁠⁠ 🧑‍💻LinkedIn: ⁠⁠⁠⁠⁠⁠https://bit.ly/2GP5eKt⁠⁠⁠⁠⁠⁠ 🐦Twitter: ⁠⁠⁠⁠⁠⁠https://bit.ly/3JHBHUM⁠⁠⁠⁠⁠⁠ 🙋‍♀️Facebook: ⁠⁠⁠⁠⁠⁠https://bit.ly/3LHQC2L⁠⁠⁠⁠⁠⁠ 📸Instagram: ⁠⁠⁠⁠⁠⁠https://bit.ly/3TgQCYW⁠⁠⁠⁠⁠⁠ 💭Blog: ⁠⁠⁠⁠⁠⁠https://bit.ly/3WabzFk⁠⁠⁠⁠⁠⁠ 🤩Case studies: ⁠⁠⁠⁠⁠⁠https://bit.ly/3VSIj6j​⁠⁠⁠⁠⁠⁠ Learn what RPA is and how it works: ⁠⁠⁠⁠⁠⁠What is RPA? Robotic Process Automation Explained⁠⁠⁠⁠⁠⁠ Learn what Automation Software is and how it can help your business: What is Automation Software? A Guide to Everything

Regional banks have the same regulatory challenges as larger banks, but with far fewer resources to support them.    In this episode, Michael Marchuk talks with Marty Pavlik from Doculabs about how regional banks can approach their digital transformation agendas in a new way and accelerate the adoption of a digital workforce.   Here’s what we talked with Marty about: Sourcing alternatives to address the skilled labor shortages facing regional banks How the COVID crisis has affected digital transformation programs Holistically reviewing the impacts of new technologies like RPA and AI How regional banks can start integrating a digital workforce   To ensure that you never miss an episode of Generation Digital Workforce, be sure to subscribe! Visit us on our socials for more RPA and IA top tips and regular updates: ​​🦾 Get started with SS&C Blue Prism: ⁠⁠⁠⁠⁠⁠https://bit.ly/3ByJorU⁠⁠⁠⁠⁠⁠ 🧑‍💻LinkedIn: ⁠⁠⁠⁠⁠⁠https://bit.ly/2GP5eKt⁠⁠⁠⁠⁠⁠ 🐦Twitter: ⁠⁠⁠⁠⁠⁠https://bit.ly/3JHBHUM⁠⁠⁠⁠⁠⁠ 🙋‍♀️Facebook: ⁠⁠⁠⁠⁠⁠https://bit.ly/3LHQC2L⁠⁠⁠⁠⁠⁠ 📸Instagram: ⁠⁠⁠⁠⁠⁠https://bit.ly/3TgQCYW⁠⁠⁠⁠⁠⁠ 💭Blog: ⁠⁠⁠⁠⁠⁠https://bit.ly/3WabzFk⁠⁠⁠⁠⁠⁠ 🤩Case studies: ⁠⁠⁠⁠⁠⁠https://bit.ly/3VSIj6j​⁠⁠⁠⁠⁠⁠ Learn what RPA is and how it works: ⁠⁠⁠⁠⁠⁠What is RPA? Robotic Process Automation Explained⁠⁠⁠⁠⁠⁠ Learn about Banking RPA Use Cases

RPA is all about automation, and most digital workers are great at automated tasks. If you want to get into something more interesting and more valuable, however, let's talk about machine learning.    You could train a digital worker to have a bit of machine learning in it. Over time, your worker would learn to understand information, not just repeat tasks. Eventually, it could communicate its opinion to a human being and then learn from that human's opinion.    That puts digital and human workers in a closer relationship than ever.   In this episode of Generation Digital Workforce, we talk with Eric Tyree, Head of AI and Research at Blue Prism, Eric discusses human-digital interaction.   Specifically, Eric talks about: * How AI can tangibly benefit RPA * The ways AI can support commerce, not just technology * ...And what Eric believes the future of work looks like   To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, or Spotify, or here.  Visit us on our socials for more RPA and IA top tips and regular updates: ​​🦾 Get started with SS&C Blue Prism: ⁠⁠⁠⁠⁠⁠https://bit.ly/3ByJorU⁠⁠⁠⁠⁠⁠ 🧑‍💻LinkedIn: ⁠⁠⁠⁠⁠⁠https://bit.ly/2GP5eKt⁠⁠⁠⁠⁠⁠ 🐦Twitter: ⁠⁠⁠⁠⁠⁠https://bit.ly/3JHBHUM⁠⁠⁠⁠⁠⁠ 🙋‍♀️Facebook: ⁠⁠⁠⁠⁠⁠https://bit.ly/3LHQC2L⁠⁠⁠⁠⁠⁠ 📸Instagram: ⁠⁠⁠⁠⁠⁠https://bit.ly/3TgQCYW⁠⁠⁠⁠⁠⁠ 💭Blog: ⁠⁠⁠⁠⁠⁠https://bit.ly/3WabzFk⁠⁠⁠⁠⁠⁠ 🤩Case studies: ⁠⁠⁠⁠⁠⁠https://bit.ly/3VSIj6j​⁠⁠⁠⁠⁠⁠ Learn what RPA is and how it works: ⁠⁠⁠⁠⁠⁠What is RPA? Robotic Process Automation Explained⁠⁠⁠⁠⁠⁠ Learn what Intelligent Automation is and how it works: What is Intelligent Automation? Learn about AI-human collaboration: https://bit.ly/ai-human-collaboration

Faethm’s AI and SaaS platform delivers data and insights that describe the impact of the Fourth Industrial Revolution in every industry in 152 countries and on 2 billion people. As a Technology Alliance Program partner of Blue Prism, Faethm uncovers data-driven insights on a client’s workforce to support the case for process-automation driven digital transformation. . On this episode, Blue Prism’s Brad Hairston talks with Michael Priddis, the CEO of Faethm, who explains exactly how his solution is helping organizations achieve more rapid digital transformation in this time of uncertainty. . Here’s what we discussed with Michael: * Faethm solution overview – how it works and what data it sources from the customer * The mechanics of scenario planning with customers to quantify the impact of emerging technologies * Faethm’s impact on C-suite decision making * Market response to Faethm overall and by geography/industry * How COVID-19 has changed the way that Faethm is being used by organizations * The synergy between Faethm and Blue Prism * Why the “Future of Work” expression is problematic * A call to action for organizational leaders in the near-term . To ensure that you never miss an episode of Transform NOW, be sure to subscribe! Visit us on our socials for more RPA and IA top tips and regular updates: ​​🦾 Get started with SS&C Blue Prism: ⁠⁠⁠⁠⁠⁠https://bit.ly/3ByJorU⁠⁠⁠⁠⁠⁠ 🧑‍💻LinkedIn: ⁠⁠⁠⁠⁠⁠https://bit.ly/2GP5eKt⁠⁠⁠⁠⁠⁠ 🐦Twitter: ⁠⁠⁠⁠⁠⁠https://bit.ly/3JHBHUM⁠⁠⁠⁠⁠⁠ 🙋‍♀️Facebook: ⁠⁠⁠⁠⁠⁠https://bit.ly/3LHQC2L⁠⁠⁠⁠⁠⁠ 📸Instagram: ⁠⁠⁠⁠⁠⁠https://bit.ly/3TgQCYW⁠⁠⁠⁠⁠⁠ 💭Blog: ⁠⁠⁠⁠⁠⁠https://bit.ly/3WabzFk⁠⁠⁠⁠⁠⁠ 🤩Case studies: ⁠⁠⁠⁠⁠⁠https://bit.ly/3VSIj6j​⁠⁠⁠⁠⁠⁠ Learn what RPA is and how it works: ⁠⁠⁠⁠⁠⁠What is RPA? Robotic Process Automation Explained⁠⁠⁠⁠⁠⁠ Learn what Intelligent Automation is and how it works: What is Intelligent Automation?

The shared services concept has been around for a very long time, but advances in intelligent automation and the realities of the pandemic are currently driving significant change in this area.   On this episode, Blue Prism’s Brad Hairston talks with Cody Chenault from Alvarez & Marsal’s CFO Services practice who explains how and why it is the appropriate time for companies to re-shape their approach toward shared services.   Here’s what we discussed with Cody: How the shared service concept has evolved Learnings about shared services and the WFH model during the pandemic Where more digitization of activities within shared service centers is expected to occur What shared services activities will likely remain in the hands of human labor How a global CPG distribution company successfully modified their operating model and shared service operation Anticipated trends in outsourcing What the shared service center of the future will look like and recommended steps in that direction

When building an RPA program, it is not enough to go out to the market and find people, you also have to train and mentor them. It's also not enough just to have great resources, you also need to have a fantastic model for them to operate in. It's not easy.   How can you successfully onboard a digital workforce?   In this episode of Generation Digital Workforce, we talk about that with Shaun Dawson, Chief Executive Officer at Robiquity. Together, we discuss more detail about topics such as: * Data discipline * Building an automation pipeline * Change management * Structuring to scale quickly * Recruiting the right talent * The difference between hyper automation and intelligent automation   Resources shared on this episode: How to Think About Intelligent Process Automation – Filling the IT Transformation Gap   To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, or Spotify, or here.  Visit us on our socials for more RPA and IA top tips and regular updates: ​​🦾 Get started with SS&C Blue Prism: ⁠⁠⁠⁠⁠⁠https://bit.ly/3ByJorU⁠⁠⁠⁠⁠⁠ 🧑‍💻LinkedIn: ⁠⁠⁠⁠⁠⁠https://bit.ly/2GP5eKt⁠⁠⁠⁠⁠⁠ 🐦Twitter: ⁠⁠⁠⁠⁠⁠https://bit.ly/3JHBHUM⁠⁠⁠⁠⁠⁠ 🙋‍♀️Facebook: ⁠⁠⁠⁠⁠⁠https://bit.ly/3LHQC2L⁠⁠⁠⁠⁠⁠ 📸Instagram: ⁠⁠⁠⁠⁠⁠https://bit.ly/3TgQCYW⁠⁠⁠⁠⁠⁠ 💭Blog: ⁠⁠⁠⁠⁠⁠https://bit.ly/3WabzFk⁠⁠⁠⁠⁠⁠ 🤩Case studies: ⁠⁠⁠⁠⁠⁠https://bit.ly/3VSIj6j​⁠⁠⁠⁠⁠⁠ Learn what RPA is and how it works: ⁠⁠⁠⁠⁠⁠What is RPA? Robotic Process Automation Explained⁠⁠⁠⁠⁠⁠ Learn what Intelligent Automation is and how it works: What is Intelligent Automation?

On this episode of Generation Digital Workforce, Ed Gower, Solution Consultant Leader at Bizagi, Mark Shivers, Founder and CEO at Ignite IPA, and Matt Parsons, Practice Director at Blue Prism, talk about our robotic operating model and executive support for intelligent process automation.   Here is what Ed, Mark, and Matt discuss: * Getting the IA journey right isn’t about starting with AI or ML but on starting with a strong workflow + RPA foundation * Achieving more value, easier: neither workflow or RPA alone will get you 100% of the value * Classic chicken-and-egg scenario: workflow then RPA, or RPA then workflow | PROS and CONS of each approach * What does RPA mean to a workflow strategy? What does workflow mean for a RPA strategy?   To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, or Spotify, or here.  Visit us on our socials for more RPA and IA top tips and regular updates: ​​🦾 Get started with SS&C Blue Prism: ⁠⁠⁠⁠⁠⁠https://bit.ly/3ByJorU⁠⁠⁠⁠⁠⁠ 🧑‍💻LinkedIn: ⁠⁠⁠⁠⁠⁠https://bit.ly/2GP5eKt⁠⁠⁠⁠⁠⁠ 🐦Twitter: ⁠⁠⁠⁠⁠⁠https://bit.ly/3JHBHUM⁠⁠⁠⁠⁠⁠ 🙋‍♀️Facebook: ⁠⁠⁠⁠⁠⁠https://bit.ly/3LHQC2L⁠⁠⁠⁠⁠⁠ 📸Instagram: ⁠⁠⁠⁠⁠⁠https://bit.ly/3TgQCYW⁠⁠⁠⁠⁠⁠ 💭Blog: ⁠⁠⁠⁠⁠⁠https://bit.ly/3WabzFk⁠⁠⁠⁠⁠⁠ 🤩Case studies: ⁠⁠⁠⁠⁠⁠https://bit.ly/3VSIj6j​⁠⁠⁠⁠⁠⁠ Learn what RPA is and how it works: ⁠⁠⁠⁠⁠⁠What is RPA? Robotic Process Automation Explained⁠⁠⁠⁠⁠⁠