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SSNC Blue Prism
Transform Now is brought to you by SS&C Blue Prism. Agentic Automation isn’t just the next step in automation—it’s the future of how work gets done. By enabling intelligent, autonomous agents to take action, adapt, and collaborate, organizations are unlocking new levels of productivity, growth, and customer delight. Join us as we explore how agentic automation is reshaping work for the better—for customers, employees, shareholders, and most importantly, you. To stay on top of the hottest topics in the world of agentic automation, subscribe now.
Episodes
Mentioned books

Nov 24, 2020 • 28min
64. How Schneider Electric Became a Tech Company
In this episode of the podcast, we're joined by Abha Dogra, chief product officer, digital products, at Schneider Digital. She leads 5 product lines, but Enterprise Intelligent Automation is her growth area for 2021.
Abha's goal is to shift the way people think about Schneider so she can attract the best talent to her digital transformation teams.
Abha discusses:
* Schneider's approach to communicating the rollout of its automation program
* Handling culture changes when adding digital workers
* Dealing with increased automation demand
* Boosting the value of intelligent automation with AI, ML, and OCR
* How to figure out which processes are good for automation
* How to identify process candidates within the organization
To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, Spotify, or here.
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained
Learn about RPA in Manufacturing

Nov 17, 2020 • 36min
63. Digital Workers and Data-driven Case Management
KeyMark, Inc. has been a leading intelligent automation provider, delivering capture (OCR), workflow (ECM), case management (DCM), and robotic process automation (RPA) solutions to businesses and government organizations.
In this episode of the podcast, we're joined by Chris Ellenburg, RPA services manager, and Sam Whitten, director of sales-RPA, at Keymark, a value-add reseller of BluePrism.
Sam and Chris discuss:
* How the move to data-driven and digital models impacted human workers
* How digital workers assist or augment a human’s tasks
* A typical use in case management that digital workers can manage
* The value outcomes Keymark delivers to customers by leveraging digital technologies such as BluePrism
To ensure that you never miss an episode of Generation Digital Workforce, be sure to subscribe!
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained

Nov 17, 2020 • 34min
62. AI for the Masses
AI is no longer a luxury. It is a fundamental capability that is needed to survive in the new economy. Unfortunately, most organizations still treat AI as a specialized technology that only small teams of data scientists can handle.
On this episode, Blue Prism’s Brad Hairston talks with Chris Johannessen of Axis Group about how companies can more effectively benefit from AI across the enterprise.
Here’s what Brad and Chris talked about:
* Why AI is essential to organizations going forward
* Some of the most common applications of AI and how this will change in the future
* Why many AI projects fail to meet expectations
* How the emergence of AI will lead to new skill sets and new types of jobs
* The missing link with AI
* What Blue Prism is doing to make AI services more accessible
* The outlook for industry consolidation in this space
* What companies need to do to begin the intelligent automation journey
Resource mentioned in this episode:
* AI for the Masses White Paper - https://www.blueprism.com/resources/white-papers/ai-for-the-masses/
To ensure that you never miss an episode of Generation Digital Workforce, be sure to subscribe!
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained
Learn about Generative AI Use Cases
Learn about RPA and AI

Nov 17, 2020 • 21min
61. Digital Transformation in the Telco Industry
The Telco industry is being challenged on many fronts with the global pandemic pushing changes in bandwidth usage from work-at-home employees from clients while managing operations with their own remote employees.
Michael Marchuk discusses with Jerry Hubbard these challenges as well as how the Telco industry is handling the need for digital transformation to manage the demand for services.
Here’s what we talked with Jerry about:
* Trends driving digital transformation in the Telco industry
* Areas within a telecommunications provider business that can leverage a digital workforce
* Unique challenges Telco companies are facing today
* Trends impacting the deployment of the digital workforce inside Telco companies
* How telco companies who are using intelligent automation today deliver impact?
To ensure that you never miss an episode of Generation Digital Workforce, be sure to subscribe!
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained
Learn about RPA and IA in Telecoms

Nov 5, 2020 • 52min
60. Commercialize Opportunities in 2021 Through Intelligent Automation
Hyper-automation helps you commercialize new technology.
In this episode of the podcast, we're joined by Paula P. Carneiro and Steve LaValle of WonderBotz. Paula and Steve talk about hyper-automation and how it's creating the need to add a digital course to augment the human workforce you already have.
Steve and Paula discuss:
What you need to think about when implementing hyper-automation
* Recognize it's capability
* It's value exceeds the investment
* Changes the "lens" you look at the work through
* Avoid "if you hate it automate it" and focus on value, not cost savings
Success factors for hyper-automation
* Execution ability
* Benefit realization
* Create demand and provide supply
* Tight communication
* C-suite change in culture
* Collateral benefits
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained
Learn what Intelligent is and how it works: What is Intelligent Automation?

Oct 28, 2020 • 51min
59. How to Recruit and Be Recruited in Intelligent Automation
As a career field, Intelligent Automation offers many roles well suited to women. And yet, women prove selective about the roles they apply to. They can get turned off if the job description proves alienating.
During this webinar Asmaa' Sayed, Robin Coats, Matt Juden-Bloomfield, and Cari Williams share tips to make job postings more inclusive along with strategies to recognize and drive diversity in your organization. Plus, they explore how to get more women past the job posting and into the candidate pipeline.
To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, Spotify, or here.
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained
Learn what Intelligent is and how it works: What is Intelligent Automation?

Oct 22, 2020 • 27min
58. The Imperatives for Automation Success
Intelligent automation is pervasive in today’s business environment, and organizations are looking to increase the probability that they will get the value they expect from their investment in automation.
On this episode, Blue Prism’s Brad Hairston talks with Rob Whiteman and Rohit Panikkar of McKinsey & Company who reveal their key learnings from McKinsey’s 2nd annual global survey on automation success.
Here’s what we talked with Rob and Rohit about:
* Market trends in the use of automation
* Industry segments that have been slower to adopt automation
* Automation technologies that companies are utilizing the most
* The success rate of automation programs and how this is trending compared to last year
* Key imperatives for automation success
* How smaller companies are faring in the automation arena compared to larger companies
* New automation trends that have surfaced during the pandemic
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained

Oct 20, 2020 • 43min
57. A Balancing Act: Excelling at Intelligent Automation
Technology will not solve your problem. It will only do what you tell it to do.
To solve your problem you have to tell the technology the right things to do. And to do that, you have to go back to your fundamentals — people and processes.
In this episode of the podcast, we're joined by Fauzia Khan, senior vice president of intelligent automation at INVOKE, a boutique consulting firm that helps companies define their digital transformation strategy. Fauzia talks more about the challenges of intelligent automation's three-legged balancing act.
Fauzia discusses:
* Why only a few businesses excel at intelligent automation
* How companies can identify whether their problem lies with people, processes, or technology
* How an enterprise can overcome their organizational problems to excel with their digital workforce
To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, Spotify, or here.
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained
Learn what Intelligent is and how it works: What is Intelligent Automation?

Oct 13, 2020 • 37min
56. Cyborg Enterprise: The Future of Automation
Welcome to 2025, where the most successful global enterprises have seamlessly augmented human workers with digital workers. Where robot workers can make judgement, learn from mistakes, and create value just like humans.
Welcome to the age of the cyborg enterprise.
In this episode of the podcast, Dr. Kam Star, product manager of emerging technologies at Blue Prism, joins us to talk more about the future of automation as viewed through the lens of the cyborg enterprise.
Kam discusses:
* What the cyborg enterprise is
* AutoML — a new step in machine learning
* The roles humans will play inside a cyborg enterprise and how you can get ready for them
Resources mentioned in this episode:
Homo Deus: A Brief History of Tomorrow
Intelligent Automation 2025 – The Cyborg Enterprise
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained
Learn what Intelligent is and how it works: What is Intelligent Automation?

Oct 6, 2020 • 34min
55. Landing Your Dream Job: Booming Career Opportunities in Intelligent Automation
Curious about where a career in intelligent automation (IA) could take you? Wondering what skills you might need to take on a role?
In our inaugural webinar, we talk more about the booming career opportunities in IA. An exclusive panel of women in RPA share their experiences and provide advice on joining the industry.
The panel includes: Daryn Edgar, WorkFusion, Elisa Lengler, Natura, Elizabeth Ajayi, PwC and Sophie Rawlins, Blue Prism.
These women discuss:
* How technical you really have to be for a role in IA
* The top 5 roles [for women] in an Intelligent Automation COE
* What skill sets are needed for a successful career
* What training can help you prepare
To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, Spotify, or here.
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained
Learn what Intelligent is and how it works: What is Intelligent Automation?


