Transform NOW

On this podcast, Brad Hairston talks with Tom Davenport, a world-renowned author, speaker, advisor, and expert on AI, who explains why companies are struggling to implement AI solutions at scale and how they can solve this going forward. . Here’s what we talked with Tom about:  * The pace of adoption of AI * The ROAI™ Institute and what it aims to achieve * The primary reasons companies have had difficulty implementing AI at scale * How companies can get out of “pilot mode” and implement AI at scale * The impact of bias on AI’s progress and adoption * How robotic process automation has helped introduce AI to companies * The validity of a future shortfall in the computer and mathematics jobs necessary for AI * How quantum computing will affect AI * Where AI will make the biggest impact in the short-term and long-term * Advice on AI and other emerging technologies for those entering the job force in the coming years  . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!  

Unlocking the Value of a Digital Labor Source . All too often, emerging technology fails to transform an organization because it is not fully understood and/or fully applied. This definitely applies to Robotic Process Automation, as many companies miss the overall value proposition of a digital workforce. On this podcast, Brad Hairston talks with Gary Smith, a sales strategy leader and longtime RPA practitioner at Blue Prism, who sheds light on the core misperception about RPA and how we can correct it. . Here’s what we talked with Gary about:  * The biggest myth about RPA and why it’s so problematic * The shortcomings of human labor that digital labor can mitigate * What is keeping most companies from viewing the digital workforce as an alternative labor source * How the pandemic changed perceptions about RPA * Major challenges/crises companies are facing where digital labor could make a difference * How to fully debunk the myth that RPA is all about automation * Examples of companies committed to transforming the division of labor within their organizations . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this podcast, Brad Hairston talks with Miguel Carrasco, Managing Director and Senior Partner at BCG, who explains the findings and recommendations from a report BCG co-authored with Faethm, titled "The Future of Jobs in the Era of AI." . Here’s what we talked with Miguel about:  * Key learnings about workforce supply and demand in the years to come * The impact of automation and AI impact jobs on both blue collar and white collar jobs * New jobs that will surface in the coming years to offset job reductions * Where the biggest job shortfalls are projected to be in 2030 * Where the demand for talent will be most pronounced in 2030 * What country leaders, companies and individuals can do to prepare well for the evolution of work . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Building the Future Operating Model for Financial Services . In this episode, we discuss the findings from our global financial services survey and what it means for the industry. . Here’s what we talked with Jovana and Ian about:  * The emerging role of intelligent automation within financial services * Changing the banking culture to access the transformative potential of automation * Taking an enterprise-wide approach to execution * New skills for a new sector . To ensure that you never miss an episode of Transform NOW, be sure to subscribe! 

How to Kickstart Change at the Federal Level . As it did with the private sector, the pandemic has raised the level of urgency around many systemic issues within the public sector. McKinsey & Company recently published a white paper to express their observations and recommendations on this topic. On this podcast, Brad Hairston talks with David Ware, a partner at McKinsey and contributor to the white paper, who explains how the federal government can reimagine work and drive significant needed change in the near-term. . Here’s what we talked with David about: * The biggest federal government issues exposed during the pandemic * What areas require the most in the near-term * How the federal government should address the remote work topic * Where and how major changes in the technical infrastructure of the federal government will occur * The potential savings from automation at the federal level * Where the government should focus their automation efforts * The outlook for real-estate changes across the federal government * How leaders can increase the chance of success in reimagining work . To ensure that you never miss an episode of Transform NOW, be sure to subscribe! 

The role of the HR team has always been about "humans" - it's in the title. But as organizations begin adopting a more flexible resourcing pool that includes human and digital workers, how will the HR function adapt to these changes to help accelerate digital transformation in the organization as a whole? Michael Marchuk talked with Blue Prism's Connie Poshala and Phil Ormond about the exciting changes that emphasize the people while exploring the options to extend the resource options to include digital workers.  . Here’s what we talked with Connie and Phil about:  * What opportunities are driving automation in HR * How HR leaders can be guiding executives to greater efficiencies through automation * How people become more valuable to the organization as automation increases . To ensure that you never miss an episode of Transform NOW, be sure to subscribe! 

Citizen-Led Automation at its Best . In the world of RPA, citizen developers create new business solutions using no-code development and runtime environments sanctioned by corporate IT. Often, these individuals are impassioned business users looking to overcome obstacles or increase efficiencies who are able to build automations without any prior coding experience. On this podcast, Brad Hairston talks with Paul Ferguson, VP Finance Shared Services at Emerson, who explains how the citizen developer model has significantly impacted the adoption and benefits of intelligent automation at his global company. . Here’s what we talked with Paul about: * The automation journey at Emerson * The importance of the citizen developer model to Emerson in RPA * How Emerson built momentum around citizen development * How Emerson's operating model supports citizen development * How to ensure proper governance in a citizen developer model  * Keys to success with citizen-led intelligent automation . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

An Empowering Take on Diversity . In this episode, we share the Empower Hour session hosted by Women in RPA (WIRPA).  . Xina Seaton was recently joined by three amazing professionals who choose to challenge traditional thinking on diversity. Each panelist brought a unique perspective to the conversation. Collectively they delved into being a woman in leadership in a “male dominated” arena, as well being a male in leadership in a “female dominated” arena.  . Turns out, whether you are a man or woman, the true challenges creep in when you’re “the only”.  . Listen in on our panel:  * Nikki North of Thames Water shares her early experiences as an early customer shaping RPA * David Lerma of Blue Prism opens up about imposter syndrome * Bindi Basan of Blue Prism shares her secrets on how to be courageous and speak first so others will follow . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this episode, Brad Hairston talks with James Duez, CEO and co-founder of Rainbird Technologies, who explains how intelligent automation is helping companies address fraud much more effectively. . Here’s what we talked with James about:  * Which types of fraudulent behavior have seen an increase * What the fraud investigation process looks like in most companies today * How employees and customers are impacted by fraud * How current technology comes up short in the battle against fraud * How Rainbird deals with new fraudulent schemes that arise frequently * How Blue Prism and Rainbird combine to provide a more end-to-end intelligent automation solution against fraud * How intelligent automation affects the compliance function * What fraud investigation will look like in the future . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!  

Unlocking Enterprise Efficiencies by Rethinking Work . Startups often have an advantage against industry incumbents. They are able to think differently about the outcomes they're trying to achieve and start with a fresh look on how they can create value. . The zero-based design principles that partners Rohit Panikkar and Sai Tunuguntla describe in this episode will show how established organizations can take this fresh-look approach and develop impactful ways of reimagining work just like a startup. You'll be inspired to start the zero-based design journey after hearing how the experts describe its transformational value! . Here’s what we talked with Rohit and Sai about:  * How zero-based design fundamentals really work * How culture changes in a zero-based design organization * What established organizations can do right now to start their zero-based design transformation . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!