Transform NOW

Understanding BCG's Bionic Company Framework  . In this episode, Michael Marchuk talks with Abhi Kodey, Managing Director and Partner with Boston Consulting Group (BCG), about BCG's Bionic Company framework that describes how companies in multiple industries are combining the strengths of humans and technology to create more adaptive and resilient organizations. Using this framework, companies are building successful and far-reaching digital transformations to reposition their competitive capabilities for a bionic future.   . While many of the elements of bionic companies are well known, such as artificial intelligence, digital talent, and platform-based software and services, the formula for putting them all together is neither immediately evident nor easy to implement. Abhi explains these concepts and puts it all together in this podcast.  . Here’s what we talked with Abhi about: *The impact on people and the organization when building a bionic company *How business outcomes shape the direction of digital transformation *Why intelligent automation is an important part of the bionic company . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!  

Learn how three exciting technologies intersect to drive the Telecom business forward . What are the challenges and complexities of rolling out 5G? How is drone technology working along side Intelligent Automation and a digital workforce to address these challenges?  . In this episode, Bill Rubino, Sr. Director of Telco Industry Marketing at Blue Prism speaks with James Harrison, Founder and CEO of Inspection2, and Martin Stevenson, EMEA Head of Telecommunications at Blue Prism about the rollout of 5G, where it stands today and where it's going.  .  Here’s what we talked with James and Martin about:  * The challenges that telcos are facing  * How a digital twin of cell towers can yield cost savings and revenue potential for telcos   * The importance of Intelligent Automation in the rollout of 5G  . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!  

On this podcast, Brad Hairston talks with Kevin Smilie, Managing Director at the global advisory Alvarez & Marsal, who explains how companies can avoid becoming stagnant with their intelligent automation capability and make utilization of the digital workforce part of their DNA. . Here’s what we talked with Kevin about:  * The current trend in intelligent automation adoption and expansion * Root causes of organizations failing to scale their intelligent automation solution across the enterprise * The impact of the Center of Excellence on intelligent automation adoption and expansion * Keys to reversing the stalemate in intelligent automation and changing the way it is viewed/utilized * How a company effectively makes intelligent automation a core competency    * What re-skilling and up-skilling human workers entails   * The importance of managing change well at the leadership level * Behaviors that hinder leaders from taking risks   . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

As retailers prepare for the new era of ‘never normal’, many are accelerating the transformation of their operating models and resourcing in order to stay competitive. A cornerstone of many of these programs is RPA and Intelligent automation, but as organizations expand their plans – how can they avoid common mistakes that stall or derail these projects? .  On this episode, Blue Prism’s Peter Conquest talks to Alec Sutherland about his time heading up intelligent automation programs at consultancies, vendors and British Retailer, John Lewis Partnership, and how he avoided common mistakes when deploying RPA and intelligent automation. Alec, who now is a Director of Customer Success at Blue Prism, shares detailed insight into how he ran automation programs and gives helpful advice for organizations accelerating their transformation programs.   .  In this episode you’ll find out: * The potential pitfalls that occur in automation programs and how to overcome them * Common mistakes RPA mistakes in retail * Why it’s important to take a strategic view of automation planning * How retailers are accelerating transformation programs . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!  

Robotic Process Automation has quickly evolved into the era of Intelligent Automation, where digital workers are augmented with intelligent skills powered by AI services to enable the automation of business processes with increasing complexity. The excitement in what lies ahead for RPA is building. . On this episode, Brad Hairston talks with Dr. Lou Bachenheimer, Solution Architecture Team Lead at Blue Prism, who explains what Autonomous Automation is all about. . Here’s what we talked with Lou about:  * The era of Intelligent Automation and the pace at which companies are embracing AI skills * What the next phase in the evolution of RPA, Autonomous Automation, entails * What the end-to-end automation lifecycle looks like in a world of Autonomous Automation * What self-healing robots and self-learning robots are all about * Why Autonomous Automation is important/necessary * Blue Prism’s approach to enabling Autonomous Automation * Why Blue Prism has chosen a best-of-breed versus build-it-yourself approach for Autonomous Automation * Why reimagining/redesigning work matters so much in the migration to Autonomous Automation  . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!  

Why We're Rebranding our Podcast  ----- The pandemic and other global events have made Digital Transformation a priority for all organizations regardless of geography or industry. In the midst of this strategic shift, the importance of an intelligent digital workforce to enable and sustain transformation is greater than ever. Company leaders are eager to learn from experts and others who are one step ahead of them. .  On this episode, Blue Prism’s Michael Marchuk and Brad Hairston explain why the podcast rebrand is taking place and what to expect with our newly branded Transform Now podcast going forward.  . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!  

The world is changing at an exponential rate. But change itself — its science and psychology — remains a mystery to many people. If we intend to lead change, however, we have to understand its complexities. On this episode of Generation Digital Workforce, we learn from Kerry Waters, a senior change leader with more than 15 years of experience delivering transformational change within financial services. Kerry discusses: A three-part framework to manage change effectively The science and art of holistic decisioning (using head and heart) What three key responses you can get when delivering change To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, Spotify, or wherever you listen to podcasts.

On this podcast, Blue Prism’s Brad Hairston talks with Pete Koltis, a Managing Director from the global advisory Alvarez & Marsal, who explains why it is important for companies to carefully consider the way they build out their intelligent automation footprint and what lessons can be applied from other technologies that have gone through this debate. . Here’s what we talked with Pete about: * The way companies buy technology solutions and how this has changed over time * Reasons why companies utilize a Best-of-Breed approach * Challenges associated with a Best-of-Breed approach that must be managed carefully * The impact of a Best-of-Breed approach on risk mitigation * How a Best-of-Breed approach can improve/streamline the end-to-end automation cycle * Some best practices for utilizing a Best-of-Breed approach to optimize intelligent automation . To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, Spotify, Google Play, or where ever you listen to podcasts. 

In this episode, Rockie Solomon from Eversource shares her journey to create an enterprise automation program that not only delivers significant business benefits, but also engages employees to build strong adoption of the automation program. Here’s what we talked with Rockie about:  Why governance is so critical when developing an enterprise-grade automation program How Eversource generated $14M in annual benefits using Blue Prism enterprise automation Why employee engagement accelerated the automation program Related content you may enjoy: Blog | The Top 6 Priorities for Utilities in 2021 Case Study | How United Utilities Achieves Industry-Leading Customer Service with Smart Automation Case Study | DTE Energy: Increasing Productivity Across the Business with RPA  Video | Utilities and Energy Customer Panel Discussion eBook | 7 Essential Elements to Scaling Automation in Utilities To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, Spotify, Google Play, or where ever you listen to podcasts. 

In the midst of COVID-19, the financial pressure on healthcare organizations is greater than ever. This is motivating C-Suite executives to move faster in addressing key legacy business issues, most importantly, the heavily labor-intensive processes involved with revenue cycle management. On this episode, Blue Prism’s Brad Hairston talks with Bruce Hallowell, Senior Managing Director, Health Solutions at FTI Consulting, who talks about how/where healthcare organizations can utilize the digital workforce to transform revenue cycle management. Here’s what we talked with Bruce about: What revenue cycle management involves and its importance to the healthcare industry The central business issue with revenue cycle management What is creating collection challenges for healthcare organizations Examples of specific processes within revenue cycle management that are great candidates for automation Where AI and other more cognitive technologies can be impactful in revenue cycle management How the pandemic is affecting revenue cycle management and cash flows The pace of intelligent automation adoption among healthcare providers How healthcare organizations that have not begun the intelligent automation journey can get started The future of revenue cycle management 5-10 years down the road Related content you may enjoy: Blog | Change is in the Air: How to Leverage RPA in the Healthcare Industry to Drive Greater Efficiencies & Improve Patient Care Blog | Making Time Matter at Microsoft Inspire – How Digital Workers are Facilitating COVID Antibody Testing White Paper | How to Deliver Better Patient Outcomes with Digital Workers  White Paper | Automation in Healthcare: Real World Intelligent Automation Use Cases Web Site | Transforming Patient Experience with Intelligent Automation To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, Spotify, Google Play, or where ever you listen to podcasts.