Transform NOW

Using Automation to Build a Resilient Business . The "Great Resignation" has affected businesses in all industries, with attrition rates we haven't seen for decades. In this episode, Michael Marchuk speaks with Jon Walden, CTO for Blue Prism, about how automation can reduce the risk for organizations who are experiencing the impact of labor shortages and build a more resilient business model using human and digital labor. . Here’s what we talked with Jon about: * How the Great Resignation is impacting both employees and customers * Why the Great Resignation may affect generational groups differently * How organizations can build a more resilient business model using a combination of human labor and automation . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this podcast, Brad Hairston talks with Matt Williams, Healthcare Industry Lead at ABBYY, and Bruce Mazza, GM Process Intelligence at Blue Prism, who explain how process intelligence is a key inflection point in the intelligent automation space. . Here’s what we talked with Matt and Bruce about: * The definition of process intelligence * Why ABBYY was selected as the technology partner to provide this capability * The difference between process mining and task mining * How process intelligence improves the process automation development cycle * Where machine learning and predictive analytics come into play in process intelligence * Examples ofindustry-specific use cases that benefit from process intelligence * Customer success stories demonstrating the power of process intelligence combined with intelligent automation * How Blue Prism is helping existing and new customers get familiar with process intelligence * What the typical ramp-up looks like with process and task mining * How Process Intelligence is a major inflection point for Blue Prism intelligent automation * What is unique about the Blue Prism and ABBYY Timeline solution . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Intelligent Automation Helps Pfizer Speed Time to Market . Making Work Faster, Easier, and Driving Better Patient Outcomes with Automation. Back in 2017, Vivek Khurana, Head of Automation Services at Pfizer, set out on the mission to make breakthrough changes to patient outcomes by making work faster and easier for those working behind the scenes. This mission included using a host of AI and Automation technologies to streamline processes, making them more efficient and enabling staff to focus on more rewarding tasks. Fast forward four years and Pfizer has completely reimagined how work is done and the relationship between human and digital worker teams, while saving more than 30,000 hours annually. . Here’s what we talked with Vivek about: * The success story that is intelligent automation at Pfizer * How digital workers help get medicines to market faster * How Pfizer is delivering better patient outcomes with intelligent automation . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this podcast, Brad Hairston talks with Mike Kiser, Senior Identity Strategist at SailPoint Technologies, who explains why it's critically important for companies in the digital economy to think a step ahead with identity management, not just catch up to where they should have been all along. . Here’s what we talked with Mike about: * How identity is defined * The meaning of "identity is the new blue" * Where most companies are falling short in identity access management and cybersecurity * How SailPoint helps companies address it blind spots related to identity * How the integration of SailPoint and Blue Prism gives enterprises visibility into governing digital workers like their human counterparts * How organizations benefit the most by using SailPoint and Blue Prism together * Customer success stories involving SailPoint and Blue Prism * What the future holds for Identity Access Management . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this podcast, Brad Hairston talks with Clayton Gammill, Managing Director at KPMG, who explains how companies can effectively intertwine digital and cultural transformation in a way that improves the success of these large-scale change initiatives. . Here’s what we talked with Clayton about: * The biggest factors in the current economy driving companies toward transformation * How the current wave of transformation is creating more anxiety for the average worker * How people typically view transformation initiatives * The relationship between digital transformation and cultural transformation * How leaders can address the human aspect more effectively during transformation initiatives * Moving past the fear of digital workforce replacing the human workforce * How reinventing oneself is the new normal * How understaffing will accelerate the adoption of digital labor * What the enterprise of the future will look like * How organizations should begin their digital transformation journey . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Taking a Digital-First Strategy for RPA . On this episode, goto.energy shares how to follow a digital-first strategy for successfully implementing RPA and intelligent automation in utilities. Evan Salway, CFO of goto.energy, joins Jason Burton from Blue Prism to talk about how following a digital-first strategy allowed goto.energy to take a new approach within the utilities sector with a focus on being a ‘greentech’ company rather than just a green energy company.  . Here’s what we talked with Evan about:  * How goto.energy has deployed digital workers across their organization * Delivering a better customer experience with a digital-first strategy * Attracting investors and raising profit margins with intelligent automation . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this podcast, Brad Hairston talks with Aaron Denman, the leader of Bain's utilities and renewables practice in the Americas, who provides his perspective on how and why this industry is poised for wholesale transformation and the role that emerging technology and other levers will play in the process. . Here’s what we talked with Aaron about:  * What is driving the need for business transformation in the power and utilities industry * Biggest obstacles to achieving the Net Zero objective over the coming decades * Workforce dynamics that must be addressed in the utilities industry * How increasing customer expectations have impacted the corporate agenda of utilities * Where emerging technologies such as AI and robotic process automation are playing the biggest role in transforming utilities * The general readiness of utilities to take advantage of advanced technologies * How emerging tech will impact the development of renewable energy * The top three priorities for utilities in the near-term . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this podcast, Brad Hairston talks with Mark Settle, a seven-time CIO, author and advisor to start-up companies, who provides his perspective on how companies are achieving automation at scale. . Here’s what we talked with Mark about:  * How most CIOs view Robotic Process Automation * The CIO perspective on enabling the business to automate on their own * The optimal location for an automation center of excellence within an organization * The most important thing a CIO can do to ensure an organization achieves its strategic objectives for intelligent automation * Why automation, data analytics and machine learning tools used in concert is critical to achieving automation at scale * The key success factors for automating at scale * The impact of citizen development on scaling * How automation at scale can create competitive advantage for companies * How start-up companies view intelligent automation * Consolidation and investment trends in the intelligent automation industry . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this podcast, Brad Hairston talks with Erik Lien, CEO of C TWO, who explains why many companies struggle to scale their automation capability and how his AI-driven orchestration platform provides a path for doing so. . Here’s what we talked with Erik about:  * The role that C TWO plays in intelligent automation * The most significant benefits companies have realized from C TWO * How C TWO improves visibility into the performance of the digital workforce for executive management * The importance of addressing RPA operations early in the intelligent automation journey * Industry track record and future growth for C TWO * Customer examples where C TWO and Blue Prism were utilized together . Please note: C TWO was named RPA Supervisor at the time of this podcast recording. . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Applying Lessons from the Automotive Sector to Financial Services . With many industries undergoing a radical shift on the advent of new technologies, now is an opportune time to learn and apply the best lessons from each. In this first episode of three in a podcast series, Giovanni Gentile brings his unique perspective and experience as a former business leader within the automotive industry to his current role as Head of Automation and AI at State Street Bank, and reflects on successful approaches carried out in his previous industry. . Here’s what we talked with Giovanni about:  * How financial services organizations apply AI automation methods in governance and executive sponsorship * How process selection can influence success * How can cultural adoption dramatically accelerate the pace of automation . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!