Transform NOW

On this podcast, our two co-hosts, Brad Hairston and Michael Marchuk, talk amongst themselves about some of the hottest topics in intelligent automation - adoption, change management, scaling, salary impacts, GenAI and ESG. It's scattershooting at its best! . Here’s what Brad and Michael talked about:  *Why so many people are talking about change management *What’s keeping companies from scaling their automation capability *Where generative AI is already being put into practice and how it will evolve *The relationship between intelligent automation and ESG *Industry sectors that have not yet fully embraced intelligent automation *The potential impact of intelligent automation on salaries . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Michael Marchuk talks with John Hill, founder and CEO of Silico AI, about building digital twins of your business processes to optimize the outcomes through automaton and process re-engineering. John covers the foundational concepts to allow you better understand why this technology will transform the way you approach your process improvement program. Here’s what we talked with John about:  - What is a digital twin and why it's important - The differences between process mining and process simulation - How to get the most out of your digital transformation program using process simulation To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode of Transform NOW, host Michael Marchuk talks with Chris Marshall, author of the book "Decoding Change: Understanding what the heck is going on, and why we should be optimistic about our future". Chris explores the causes and effects of the rapid changes happening in the world today and argues that these changes are not random or chaotic, but rather follow certain patterns and principles that can be understood and leveraged. These changes offer opportunities for positive transformation and innovation, rather than fear and despair. Listen in to catch Chris' insights and tools to help you navigate and thrive in the changing world. Here’s what we talked with Chris about:  - How history can help put rapid changes around us into context - How executives and managers can make sense of the multiple layers of geo-political, technological, and economic changes during their digital transformation journey - How to apply "megatrend" thinking to the current changes happening in a digital transformation To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this podcast, Brad Hairston speaks with Miguel Carrasco, Global Public Sector Lead at BCG X, who explains how the technology function of the future will look and act nothing like the tech function of today. . Here’s what we talked with Miguel about:  *How and why BCG X came into existence *Succeeding with cross-functional teams *Accelerating tech modernization *Reimagining the tech talent strategy and freeing up scarce tech talent through automation and partnerships *Helping the business thrive in a world of greater regulation and risk *Utilizing GenAI in the public sector . Article referenced in this podcast: https://www.bcg.com/publications/2023/dawn-of-new-era-of-technology-function . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, host Michael Marchuk talks with Elizabeth Altman and Christoph Riedl about their Brookings Institute report which explores how workforce ecosystems, which are networks of people and organizations that collaborate to achieve a shared outcome, are changing the nature of work and management. It also examines how AI, which is a broad term for technologies that can perform tasks that normally require human intelligence, is becoming a natural part of the workforce ecosystem. Here’s what we talked with Liz and Chris about:  - How AI can create a "flatter" organizational structure - Why employees might soon be working for an AI boss - What metrics could be used to measure the work output from humans and digital workers To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this podcast, Brad Hairston talks with Namita Pande, Director, Digital Innovation and Strategy – R&D at Pfizer, who shares the incredibly successful Pfizer automation journey and how it has impacted her career. . Here’s what we talked with Namita about:  *The automation journey at Pfizer *How intelligent automation helped get Pfizer’s COVID vaccine out the door *The intelligent skills added to Pfizer’s digital workers *How automation has been internally marketed across Pfizer *The role of executive leadership in focusing the organization on automation *Pfizer’s exploration of process mining *How intelligent automation impacted Namita’s career path . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this podcast, Brad Hairston talks with John deCraen, Associate Managing Director of Strategic Risk Consulting at Kroll, who explains why cybersecurity has become such a critical priority for all companies in today's global economy. . Here’s what we talked with John about:  *How cybersecurity has evolved in recent years *Industries targeted the most by threat actors *Have ransomware attacks decreased? *Where cybersecurity leadership best exists within the organization *The intersection of automation/AI and cybersecurity *How cybersecurity strategies have changed with the move to digital operating models *Real-life cyber disaster stories *Cybersecurity words of wisdom for the C-suite . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this podcast, Brad Hairston talks with Ted Shelton, Expert Partner at Bain & Company, who explains how and why GenAI is a game-changer that should motivate companies to re-think the way they do work across all business activities. . Here’s what we talked with Ted about:  *Bain’s history with AI, including recent partnerships *The risks around GenAI of which companies should be mindful *Initial use cases for GenAI that have surfaced *Addressing the ethics of GenAI *An early GenAI success story *How company leaders should approach GenAI *GenAI and sentience . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this podcast, Brad Hairston talks with Michael Cupps, EVP Growth North America at ActiveOps, an SS&C Blue Prism technology alliance partner, who explains how his company's software is providing management process automation to address the dynamics of the evolving workforce. . Here’s what we talked with Michael about:  *How ActiveOps helps companies balance work with resources and reduces attrition *Impacts of the work-from-home transformation *Improving employee productivity *Avoiding the “big brother” label *The unique aspects of case work that are facilitated by technology *How RPA complements workforce planning *What the future looks like for ActiveOps . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, host Michael Marchuk talks with Robb Wilson, the founder and CEO of OneReach.ai, about conversational AI and his book on how hyperautomation is transforming the way intelligent digtial workers perform alongside human workers. Robb's background in the film industry provided Robb with unique insights on technology while his passion for people drives this technology towards unleashing our creativity. Organizations that are equipped to leverage conversational AI will be able to essentially create their own software—using code free development tools. This radical shift has unleashed a new technology landscape where interfaces recede from view and our lives become greatly enhanced by invisible machines.  Here’s what we talked with Robb about:  Hyperautomation isn't about "lights out" operations How computers and software may likely adopt human language as a common interface Why the roles of humans will continue to evolve as we adopt more advanced technology for processing work Make sure you pick up a copy of Robb Wilson's book "Age of Invisible Machines: A Practical Guide to Growing a Hyperautomated Ecosystem of Intelligent Digital Workers". You can order it on Amazon or through InvisibleMachines.ai. Amazon.com: Age of Invisible Machines: A Practical Guide to Creating a Hyperautomated Ecosystem of Intelligent Digital Workers eBook : Wilson, Robb: Kindle Store To ensure that you never miss an episode of Transform NOW, be sure to subscribe!