Transform NOW

On this podcast, Brad Hairston talks with Anna Twomey, Senior Director, Healthcare Americas at SS&C Blue Prism, who shares the key themes and trends she observed at the conference. . Here’s what we talked with Anna about:  *The hottest topics at the 2023 HIMSS Conference *The process automation priority areas for healthcare companies *The opportunity to utilize process mining in healthcare *Why BPM may be the best place to start tackling revenue cycle management *Blue Prism’s plans for a healthcare focus group To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, host Michael Marchuk talks with Chris Stegner, founder and CEO of Very Big Things about designing digital transformation into the way your people see their work everyday. Chris also provides some excellent analogies to help drive home the points about achieving our organizational goals. Here’s what we talked with Chris about:  - The main challenges that organizations face in their transformation journeys - Knowing your customers as you transform their experience with your organization - How economic times affect the way that you approach innovation and transformation To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, host Michael Marchuk talks with cloud pioneer Rob Hirschfeld, founder and CEO of Rack N, an infrastructure management firm dedicated to keeping things running both on-premises as well as in any cloud. Rob talks through the evolution of the cloud from a basic virtualization platform to its current state providing AI and microservices that keep businesses running. Here’s what we talked with Rob about:  - What do people mean by Cloud? - How cloud technologies can improve your customers' experiences - How generative AI is driving cloud adoption To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this podcast, Brad Hairston talks with Paula Cox, SVP of Business Development and Partner Marketing at WonderBotz, and Gregg Brett, Global GM of Process Intelligence at SS&C Blue Prism, who explain how process mining is breaking companies out of their automation stalemate. . Here’s what we talked with Paula and Greg about:  *Market momentum around process mining *How process mining factors into the work that WonderBotz is doing *The biggest reasons companies are adding process mining to their intelligent automation program and the impact it is has had *Why automation teams are leaning into process mining sometimes before their own process improvement teams are doing so *The impact of process mining on quantifying automation benefits *How process mining affects governance *CFO buy-in on process mining *Customer success stories involving process mining *How companies can get started with process mining . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this podcast, Brad Hairston talks with Walt Mayo, CEO of Expert.ai, and Josh Noble, partner at Reveal Group, who explain how Expert.ai is being leveraged by companies to automate their most language-intensive processes. . Here’s what we talked with Walt and Josh about:  *What Expert.ai is all about *The top benefits companies are realizing Expert.ai *How Expert.ai machine learning models are trained *Why automation centers of excellence should care about Expert.ai *Why Expert.ai and Reveal Group (both Blue Prism partners) are partnering themselves *Is ChatGPT a threat to Expert.ai? *How Expert.ai may evolve in the years to come . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this podcast, Brad Hairston talks with Dr. Lou Bachenheimer, CTO Americas at SS&C Blue Prism, who discusses how the advent of ChatGPT will likely impact many aspects of SS&C Blue Prism itself. . Here’s what we talked with Lou about:  *Why the advent of ChatGPT is such a major inflection point *Where ChatGPT will most likely play a role in the Blue Prism platform *Specific use cases ChatGPT will help Blue Prism address *Risks/cautions that need to be addressed related to ChatGPT *Learnings from early demos with Blue Prism and ChatGPT *Connecting to ChatGPT via the Digital Exchange *How Gen AI will change the strategy and approach for leveraging AI in the digital workforce *How the advent of ChatGPT is different than the advent of IBM Watson . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this podcast, Brad Hairston talks with Tony McCandless, Managing Director of the UK/Ireland/Benelux region at SS&C Blue Prism, who explains how CIOs need to shift their thinking around intelligent automation in their tech stack as well as broaden the value of RPA through intelligent skills and combining it with Business Process Management (BPM). . Here’s what we talked with Tony about:  *What Tony's background taught him about the role of automation in environmental sustainability *How CIOs should think of intelligent automation and position it in their technology stack design *How IT leaders typically categorize automation platforms *A common misperception of intelligent automation among CIOs *Roles/skills needed in the IT function in order to drive intelligent automation *The rise of machine-in-the-loop *Does RPA automate UIs or APIs? *The impact of the continuing labor shortage *A new intelligent automation trend Tony expects to see in 2023 . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this podcast, Brad Hairston uses actual responses to several questions he posed online to ChatGPT to craft a pseudo-conversation with the technology. It's all in the name of fun, but hopefully it proves to be educational along the way! . Here’s what we talked with ChatGPT about: *What makes ChatGPT so powerful *What the future of AI looks like and should humans be scared about it *How ChatGPT will impact RPA & intelligent automation *ChatGPT’s thoughts on movies, travel, poetry, humor, literature and science . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, host Michael Marchuk speaks with Vincent Lassalle, a leader within the Demos Helsinki global think-tank.  Corporations tend to think of their strategic planning with a 3-5 year target, but Vincent helps refocus the way companies and governments can achieve both commercial success as well as beneficial societal impact over a much longer time horizon using their Skopegy methodology.  Join us as we talk about how organizations can engage in digital transformation while helping to shape the world around them for the better. Here’s what we talked with Vincent about:  - Why looking towards future trends may actually lead you astray - How commercial organizations can benefit from building longer-term strategic plans - How government and commercial entities can work together to build a stronger society while benefitting financially  Link to one of the papers discussed in this episode: https://digitaltransformation.demoshelsinki.fi/ To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, host Michael Marchuk chats with long-time industry expert, Ian Barkin about the evolution of the automation industry and how RPA and AI are transforming organizations and their people.  Ian discusses how digital transformation is not just a set of technology, but a mindset to alter how work gets done.   Here’s what we talked with Ian about:  - Where organizations are making the most headway leveraging intelligent automation to support their customers' experiences - How the concept of digital transformation has evolved over the past decade - Why organizations have to see digital transformation in light of changing the skills that employees will need to support this new way of working To ensure that you never miss an episode of Transform NOW, be sure to subscribe!