Transform NOW

On this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode:An AI Customer Service Chatbot Made Up a Company Policy—and Created a Mess https://www.wired.com/story/cursor-ai-hallucination-policy-customer-service/  Famed AI researcher launches controversial startup to replace all human workers everywhere https://techcrunch.com/2025/04/19/famed-ai-researcher-launches-controversial-startup-to-replace-all-human-workers-everywhere/   Saying ‘please’ and ‘thank you’ to ChatGPT costs tens of millions of dollars, OpenAI CEO Sam Altman admits https://nypost.com/2025/04/21/business/saying-please-and-thank-you-to-chatgpt-costs-tens-of-millions-of-dollars-openai/  Regulating AI in the Evolving Transatlantic Landscape https://www.americanprogress.org/article/trade-trust-and-transition-shaping-the-next-transatlantic-chapter/regulating-ai-in-the-evolving-transatlantic-landscape/   Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Brad Hairston talks with Federico Berruti, partner at McKinsey & Company and head of the firm's automation practice, who explains how Enterprise AI is redefining many of the core processes across all sectors of the financial services industry..Here’s what we talked with Federico about: *Why financial services companies of all shapes and sizes should embrace automation and AI the way the largest institutions did two decades ago *How AI is re-shaping the role of financial advisors, fund managers and analysts*How AI is improving portfolio optimization and asset allocation for institutional investors and asset managers*Asset managers leveraging AI to enhance client reporting and regulatory compliance*How AI is improving client engagement and retention in banks, credit unions and trusts*The ways some banks are excelling in deploying Enterprise AI*Navigating the regulatory and compliance considerations surrounding AI in financial decision-making*Emerging AI innovations that will have the most profound impact on financial services over the next five years .Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. .News stories covered in this episode:.OpenAI research lead Noam Brown thinks certain AI ‘reasoning’ models could’ve arrived decades ago https://techcrunch.com/2025/03/19/openai-research-lead-noam-brown-thinks-ai-reasoning-models-couldve-arrived-decades-ago.How to know a business process is ripe for agentic AI https://www.cio.com/article/3829620/how-to-know-a-business-process-is-ripe-for-agentic-ai.html.Lancaster University summer school to tackle rise of AI scams https://www.beyondradio.co.uk/news/local-news/lancaster-university-summer-school-to-tackle-rise-of-ai-scams/.Writing for humans? Perhaps in future we'll write specifically for AI – and be paid for it https://www.theregister.com/2025/04/01/interview_with_david_wong/.Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Brad Hairston talks with Jeremy Rossi, Global CIO of SS&C Intelligent Automation and Analytics, who explains how automation and AI are evolving and why they are critically important to financial services companies of all shapes and sizes..Here’s what we talked with Jeremy about: *How automation and AI are natural extensions of investment management operations software*The convergence of technologies being used to automate and improve processes*Why 78% of companies recently surveyed say they don’t always trust agentic AI*The role of agentic AI in SS&C Blue Prism’s product roadmap*The re-emergence of process mining*The increasing importance of risk mitigation*The biggest hurdles for financial services firms in adopting and scaling AI-driven solutions*Why automation and AI are relevant even to the smaller financial services firms in areas like asset management or wealth management*Why there should be a sense of urgency around investing in automation and AI regardless of the size/shape of your company.Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode:Gartner Predicts that Agentic AI Will Solve 80 Percent of Customer Problems by 2029 https://www.cxtoday.com/contact-center/agentic-ai-gartner-predicts-80-of-customer-problems-solved-without-human-help-by-2029/ Grok Is Rebelling Against Elon Musk, Daring Him to Shut It Down Grok Is Rebelling Against Elon Musk, Daring Him to Shut It Down As generative AI becomes more sophisticated, it’s harder to distinguish the real from the deepfake https://theconversation.com/as-generative-ai-becomes-more-sophisticated-its-harder-to-distinguish-the-real-from-the-deepfake-225768 Trump’s AI Czar David Sacks Is Reshaping US Tech — For Better or Worse https://www.vktr.com/ai-news/trumps-ai-czar-david-sacks-is-reshaping-us-tech-for-better-or-worseVisit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Brad Hairston talks with Vishal Sodha, Senior Risk Solutions Advisor at SS&C Algorithmics, who explains how the risk management discipline in the financial services industry is being transformed in the age of automation and AI..Here’s what we talked with Vishal about: *SS&C Algorithmics overview*Top trends in financial risk management*The value of a high-performance risk simulation engine in today’s business environment*How SS&C Algorithmics is extending the value of their product offering with the help of digital workers*How AI is enhancing traditional risk management approaches*Risk management in the cloud*The changing role of risk professionals in the age of AI.Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

This week, the hosts dive into Perplexity's surprising bid to buy TikTok, hoping to boost data transparency. Hollywood stars unite against AI, urging government action on copyright issues. There's a heated discussion about the impact of U.S. AI policies on creative jobs, emphasizing industry anxieties. Apple delays the launch of a new AI-driven Siri, highlighting the importance of thorough testing. Lastly, they explore the controversial use of AI to strip watermarks from images, sparking a conversation about artists' rights in the digital age.

In this episode, Brad Hairston talks with Xavier Hanson and Nick White of Ashling Partners, an SS&C Blue Prism delivery partner. Xavier and Nick explain how the combination of Reveal Group and Ashling partners has positioned them well to address process reinvention, especially in the financial services, manufacturing and healthcare industries. They also weigh in on the various hot topics in Enterprise AI, such as gen AI, agentic AI, orchestration, data quality, analytics and many others..Here’s what we talked with Xavier and Nick about: *Reveal Group’s integration with Ashling Partners*How Ashling differentiates*Top trends/opportunities in the financial services, manufacturing and healthcare industries*How Ashling’s work with Gen AI has evolved over the past couple of years*Data, Analytics & AI – Where Ashling is finding the biggest opportunity to help companies across these areas *Agentic AI – Is the hype real?*The expansion into process orchestration*Bringing it all together – a compelling customer story.Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode:Mark Cuban says AI is ‘never the answer,’ it’s a ‘tool’ https://techcrunch.com/2025/03/11/mark-cuban-says-ai-is-never-the-answer-its-a-tool/?guccounter=1 AI firms follow DeepSeek’s lead, create cheaper models with “distillation” https://arstechnica.com/ai/2025/03/ai-firms-follow-deepseeks-lead-create-cheaper-models-with-distillation/ OpenAI calls DeepSeek ‘state-controlled,’ calls for bans on ‘PRC-produced’ models https://techcrunch.com/2025/03/13/openai-calls-deepseek-state-controlled-calls-for-bans-on-prc-produced-models/ 23andMe has filed for bankruptcy. Here is how to delete your data - https://www.businessinsider.com/how-to-delete-your-23andme-dataVisit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, hose Michael Marchuk interviews Tonille Miller, an organizational psychologist, about her insights on thriving in the age of AI. They discuss the evolving relationship between AI and human skills, the importance of leadership in integrating AI, and the need for organizations to foster a culture of collaboration. Tonille emphasizes the significance of emotional intelligence and data literacy, and shares real-world examples of successful AI-human collaboration. The conversation also touches on the role of HR in navigating these changes and how organizations can get started with AI integration.Here’s what we talked with Tonille about: -AI will evolve into a strategic partnership with humans.-Leadership must prioritize adaptability and ethical decision-making.-Organizations need to invest in reskilling and upskilling employees.-Creating a psychologically safe environment is crucial for experimentation.-Emotional intelligence and data literacy are both essential skills.-Measuring the impact of training on emotional intelligence is important.-Real-world examples show the benefits of AI-human collaboration.-Fostering a culture of collaboration enhances productivity.-Intrapreneurship can be encouraged through internal opportunities.-HR plays a vital role in bridging the gap during transformation.Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!