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SSNC Blue Prism
Transform Now is brought to you by SS&C Blue Prism. Agentic Automation isn’t just the next step in automation—it’s the future of how work gets done. By enabling intelligent, autonomous agents to take action, adapt, and collaborate, organizations are unlocking new levels of productivity, growth, and customer delight. Join us as we explore how agentic automation is reshaping work for the better—for customers, employees, shareholders, and most importantly, you. To stay on top of the hottest topics in the world of agentic automation, subscribe now.
Episodes
Mentioned books

May 30, 2025 • 23min
384. Weekly Pulse Check on Automation & AI News
In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. .News stories covered in this episode:.Salesforce swoops for Informatica in $8B deal https://www.mobileworldlive.com/industry/salesforce-swoops-for-informatica-in-8b-deal/.Apple Faces 'First Serious Threat In 20 Years' As OpenAI Acquires iPhone Maker's Former Design Chief Jony Ive's Hardware Startup, Says Gene Munsterhttps://finance.yahoo.com/news/apple-faces-first-serious-threat-033126066.html.Inside Anthropic’s First Developer Day, Where AI Agents Took Center Stage https://www.wired.com/story/anthropic-first-developer-conference/.Memory Changes Everythinghttps://writing.nikunjk.com/p/memory-changes-everything.Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

May 27, 2025 • 30min
383. The Age of Autonomous Technologies in Insurance
In this episode, host Michael Marchuk welcomes Chris Raimondo from EY to discuss the transformative impacts of AI, driverless vehicles, and humanoid robots on the insurance industry. With over 20 years of experience, Chris talks about how AI is not only changing core operations but also shaping new products and risk assessment models. They explore the misconception that AI is still experimental, the potential for hybrid insurance policies, and the evolving regulatory landscape. Listen in to understand scenario planning, market-facing innovations, and the exciting future of physical AI in insurance.Here’s what we talked with Chris about: -The Age of Autonomy in Insurance-Humanoid Robots in Insurance-Misconceptions and Adoption of AI Technology-Future of Insurance Products and Services-Regulatory Landscape and Data Sharing-Advice for Insurers on Adapting to AIVisit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

May 23, 2025 • 24min
382. Weekly Pulse Check on Automation & AI News
In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. .News stories covered in this episode:.China built hundreds of AI data centers to catch the AI boom. Now many stand unused.https://www.technologyreview.com/2025/03/26/1113802/china-ai-data-centers-unused/ .The Algorithm of Sacrifice: How Microsoft's 6,000 Layoffs Reveal Big Tech's Endgamehttps://www.linkedin.com/pulse/algorithm-sacrifice-how-microsofts-6000-layoffs-reveal-harrison-adpde.‘Everybody’s Replaceable’: The New Ways Bosses Talk About Workers https://www.msn.com/en-us/money/human-resources/everybody-s-replaceable-the-new-ways-bosses-talk-about-workers/ar-AA1EA5HW .Professors Staffed a Fake Company Entirely With AI Agents, and You'll Never Guess What Happenedhttps://futurism.com/professors-company-ai-agents .Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

May 20, 2025 • 35min
381. Bringing Agentic Automation to Life with Virtual Blue
In this episode, Brad Hairston talks with Sharyn Catt, Managing Director, and Peter Catt, Head of Quantum and AI, from the SS&C Blue Prism delivery partner Virtual Blue, based in New Zealand. Sharyn and Peter speak to the trends/opportunities around automation and AI in the ANZ region and how they are innovating the ways they serve their customers..Here’s what we talked with Sharyn and Peter about: *Virtual Blue overview/capabilities*How healthcare in ANZ is experiencing digital transformation*Momentum around connecting Gen AI to digital workers*Customer readiness for autonomous agents*Where things are trending with quantum computing*A compelling Virtual Blue customer story*Angelica_AI – Virtual Blue’s intelligent agent.Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

May 16, 2025 • 22min
380. Weekly Pulse Check on Automation & AI News
In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. .News stories covered in this episode:.Microsoft and OpenAI may be renegotiating their partnership https://techcrunch.com/2025/05/11/microsoft-and-openai-may-be-renegotiating-their-partnership/ .Is ChatGPT having “robot dreams”? AI is hallucinating and producing incorrect information and experts don’t know why https://en.as.com/latest_news/is-chatgpt-having-robot-dreams-ai-is-hallucinating-and-producing-incorrect-information-and-experts-dont-know-why-n/.Injuries left them paralyzed. An early promising clinical trial is helping them walk short distances again. https://www.cbsnews.com/amp/news/injuries-paralyzed-them-early-clinical-trial-helping-them-walk-again-60-minutes-transcript/.Why is everyone suddenly a doll? Newest AI trend is more than harmless fun https://www.cbc.ca/news/canada/ai-chatgpt-action-dolls-1.7509494.Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

May 13, 2025 • 18min
379. Navigating AI Risks: The Role of Monitoring Systems in AI
In this episode, host Michael Marchuk speaks with Alexis Gauba, co-founder of Raindrop.ai, about the importance of monitoring and governance in AI products. They discuss the challenges organizations face when implementing generative AI, the need for clear plans and guardrails, and how to manage AI agents effectively. Alexis shares insights on the diverse applications of AI, the issues they encounter, and the future trends in AI development, emphasizing the importance of best practices and monitoring systems to enhance user experiences.Here’s what we talked with Alexis about: -AI products need a clear plan for development and improvement.-Consequences of poorly managed AI can be severe.-Monitoring systems are essential to catch issues early.-Understanding user interactions is key to AI success.-AI should be tailored to specific use cases for effectiveness.-Logging reasoning helps in understanding AI decision-making.-Different AI applications face unique challenges.-Domain-specific AI applications are on the rise.-Best practices in AI development will become standard.-Confidence in AI deployment will grow with robust monitoring.Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

May 9, 2025 • 27min
378. Weekly Pulse Check on Automation & AI News
In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. .News stories covered in this episode:.AI data centres are the new power play – and most CIOs will never build one https://www.techmonitor.ai/digital-economy/ai-and-automation/ai-data-centres-power-play?cf-view.J.P. Morgan Chase: An open letter to third-party suppliers https://www.jpmorgan.com/technology/technology-blog/open-letter-to-our-suppliers.Sycophancy in GPT-4o: what happened and what we’re doing about ithttps://openai.com/index/sycophancy-in-gpt-4o/.House sends intimate deepfakes bill to Trump’s desk https://www.politico.com/live-updates/2025/04/28/congress/houses-sends-intimate-deepfakes-bill-to-trumps-desk-00314515.Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

May 6, 2025 • 29min
377. 5 Things the C-Suite Keeps Getting Wrong About AI
In this episode, Brad Hairston talks with Kelly Monahan, Founder and Managing Director at Upwork Research Institute, who explains how her future of work research challenges some of the prevailing views of the C-suite on AI..Here’s what we talked with Kelly about: *What being a future of work expert is all about*The augmentation versus automation debate*Why AI falls short in managing people or replacing entire roles*Why AI adoption is not has high as the hype suggests*The need for greater AI literacy*What truly makes up the best managers in the age of AI.Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

May 2, 2025 • 21min
376. Weekly Pulse Check on Automation & AI News
In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. .News stories covered in this episode:.Trump Wants Tariffs to Bring Back U.S. Jobs. They Might Speed Up AI Automation Instead.https://time.com/7276087/trump-tariffs-ai-automation-robots/.China Has an Army of Robots on Its Side in the Tariff War. https://www.nytimes.com/2025/04/23/business/china-tariffs-robots-automation.html.The Gen Z Lifestyle Subsidy https://www.theatlantic.com/technology/archive/2025/04/college-students-free-chatgpt/682532/.Agentic AI has arrived. Companies are still struggling to find out what it can do. https://www.techmonitor.ai/digital-economy/ai-and-automation/agentic-ai-first-use-cases.Duolingo will replace contract workers with AI. https://www.theverge.com/news/657594/duolingo-ai-first-replace-contract-workers.Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Apr 30, 2025 • 22min
375. Navigating the AI Landscape: Trust and Transparency
In this episode, host Michael Marchuk speaks with Veronica Hylak about the evolving landscape of Agentic AI. They explore the industries that are leading the charge in AI adoption, the importance of building trust with AI systems, and how organizations can adapt to work alongside AI. Veronica shares insights on the future of AI, emphasizing the need for transparency and stability, while also discussing the potential challenges that lie ahead.Here’s what we talked with Veronica about: Agentic AI is transforming industries like finance and healthcare.Building trust in AI involves transparency and accountability.AI can enhance workplace productivity by acting as a collaborator.The future of AI is about augmentation, not just automation.Understanding data lineage is crucial for effective AI use.AI's ethical implications require careful consideration.Prompt engineering is essential for getting desired AI outputs.Organizations must support AI initiatives with clean data.The role of humans in AI collaboration is irreplaceable.Vibe coding can lead to unstable and risky AI solutions.Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!


