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SSNC Blue Prism
Transform Now is brought to you by SS&C Blue Prism. Agentic Automation isn’t just the next step in automation—it’s the future of how work gets done. By enabling intelligent, autonomous agents to take action, adapt, and collaborate, organizations are unlocking new levels of productivity, growth, and customer delight. Join us as we explore how agentic automation is reshaping work for the better—for customers, employees, shareholders, and most importantly, you. To stay on top of the hottest topics in the world of agentic automation, subscribe now.
Episodes
Mentioned books

Mar 21, 2025 • 27min
363. Transforming SS&C with AI-Enabled Digital Labor
In this episode, Brad Hairston talks with Brian Halpin, Head of Automation at SS&C, who explains how a large-scale internal automation program he has led for the past two years has achieved significant tangible benefits as well as changed the mindset of the organization in areas like upskilling, product innovation, and the ways in which SS&C solves customer problems..Here’s what we talked with Brian about: *The origins of the internal automation effort at SS&C Technologies*Why this program was a strategic move versus strictly a cost-cutting measure*The benefits achieved to date*Critical success factors*How this initiative has affected the mindset of SS&C in terms of product innovation, product extensions, and bringing a new approach to solving customer problems*Lessons learned from the internal automation program that are applicable even to small to midsized financial services companies.Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Mar 21, 2025 • 27min
364. Weekly Pulse Check on Automation & AI News
In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. .News stories covered in this episode:.Anthropic CEO Dario Amodei says AI will write 90% of code in 6 months, automating software development within a year — Is this the final nail in handwritten coding's coffin?https://www.windowscentral.com/software-apps/work-productivity/anthropic-ceo-dario-amodei-says-ai-will-write-90-percent-of-code-in-6-months.OpenAI declares AI race “over” if training on copyrighted works isn’t fair usehttps://arstechnica.com/tech-policy/2025/03/openai-urges-trump-either-settle-ai-copyright-debate-or-lose-ai-race-to-china/ .The Future Of Self-Checkout: Harnessing AI And Automation For Smarter Security https://www.forbes.com/councils/forbestechcouncil/2025/03/18/the-future-of-self-checkout-harnessing-ai-and-automation-for-smarter-security/ .Placebo AI: Are Too Many of Us Using Automation as a Fast Fix? https://www.psychologytoday.com/us/blog/harnessing-hybrid-intelligence/202503/placebo-ai-are-too-many-of-us-using-automation-as-a-fast .Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Mar 14, 2025 • 30min
362. Weekly Pulse Check on Automation & AI News
On this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode:China's newest AI model Manus is dividing opinion over DeepSeek comparisons. Here's what to know - https://www.businessinsider.com/manus-ai-china-agent-hype-deepseek-2025-3 Elon Musk’s DOGE is reportedly automating government tasks with an AI chatbot as it continues to slash the federal workforce - https://fortune.com/2025/03/10/elon-musk-doge-automating-government-tasks-ai-chatbot-slash-federal-workforce/ 5 things the C-suite keeps getting wrong about AI - https://www.fastcompany.com/91291309/5-things-the-c-suite-keeps-getting-wrong-about-ai Scientists took years to solve a problem that AI cracked in two days https://macaonews.org/news/around-the-world/ai-superbugs-research-gemini-google-imperial-college/ When AI Thinks It Will Lose, It Sometimes Cheats, Study Finds https://time.com/7259395/ai-chess-cheating-palisade-research/ It's time to admit the 'AI gadget' era was a flop https://www.creativebloq.com/design/product-design/its-time-to-admit-the-ai-gadget-era-was-a-flop Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Mar 11, 2025 • 37min
361. Transforming Post-Trade Operations with AI
In this episode, host Michael Marchuk speaks with Danya Dhiraj, a director at Citisoft, about the implementation of AI in post-trade operations. They discuss the current state of post-trade operations, the challenges of adopting AI, and the potential benefits it can bring to operational efficiency. Danya emphasizes the importance of trust in AI, the risks of not embracing technology, and the need for a hybrid model where AI and human intelligence coexist. The conversation also touches on regulatory changes and the impact of legacy systems on the adoption of new technologies.Here’s what we talked with Dhanya about: -Post-trade operations are still not optimized despite automation efforts.-AI's adoption in the industry is in a nascent stage.-Trust in AI is a significant barrier to adoption.-AI can help reduce operational errors and improve efficiency.-Legacy systems pose a challenge to the adoption of AI.-Regulatory compliance is becoming increasingly complex with AI.-Firms that do not adopt AI risk falling behind their competitors.-AI will become a necessity for operational efficiency.-Human intelligence remains indispensable in decision-making processes.-The future will see a coexistence of AI and human intelligence.Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Mar 7, 2025 • 25min
360. Weekly Pulse Check on Automation & AI News
In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. .News stories covered in this episode:.AI startup CoreWeave files for 2025’s first big tech IPO—and reveals it gets more than half its $1.9 billion in revenue from a single customer https://finance.yahoo.com/news/ai-startup-coreweave-files-2025-030641690.html.OpenAI Admits That Its New Model Still Hallucinates More Than a Third of the Timehttps://futurism.com/openai-admits-gpt45-hallucinates.Judges Are Fed up With Lawyers Using AI That Hallucinate Court Cases https://www.404media.co/ai-lawyer-hallucination-sanctions/.The Job Market Is Frozenhttps://www.theatlantic.com/ideas/archive/2025/02/jobs-unemployment-big-freeze/681831/.What Students Are Saying About A.I. and the Future of Work https://www.nytimes.com/2025/02/27/learning/what-students-are-saying-about-ai-and-the-future-of-work.html.Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Mar 4, 2025 • 51min
359. AI Adoption: How Global CIO's See the Challenges and Opportunities
In this episode, host Michael Marchuk engages with Jeremy Rossi and John Bellone, both Global CIOs at SS&C, to discuss the evolving landscape of technology, particularly focusing on quantum computing and artificial intelligence. They explore the implications of new technologies, the challenges organizations face in adopting them, and the importance of governance in AI. The conversation highlights the need for a strategic approach to integrating these technologies into business processes, emphasizing that while advancements like LLMs are impressive, they are just one part of a broader technological evolution. In this conversation, the speakers delve into the evolving landscape of AI, particularly focusing on its interaction models, implications for software development, and the importance of governance in AI usage. They discuss the risks associated with AI outputs, the role of human experts in decision-making, and the varying levels of consumer trust in AI technologies. The conversation also touches on the efficiency of AI in business contexts, the potential for AI to serve as a learning tool, and the broader implications of AI on global inequality.Here’s what we talked with Jeremy and John about: Quantum computing is still years away from practical application despite recent advancements.AI models are rapidly evolving, making it challenging for organizations to select the right one.Governance is crucial for effectively onboarding and managing AI technologies.LLMs are not the end-all solution; there's more to explore in AI.The future of AI involves integrating multiple models for better outcomes.Expectations for AI should be set realistically, similar to the evolution of autonomous vehicles.Quantum computing offers unique problem-solving capabilities but is not a universal solution.Organizations should be dynamic in their approach to adopting new technologies. AI interaction models are evolving with user needs.Ownership of AI-generated code remains ambiguous.Risk evaluation is crucial when using AI outputs.Experts should guide AI decision-making processes.AI can enhance efficiency but may create divides.Consumer trust in AI varies across generations.AI can serve as a valuable learning tool.The context of use influences AI's effectiveness.Global inequality may be exacerbated by AI access.Governance is essential for responsible AI usage.Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Feb 28, 2025 • 27min
358. Weekly Pulse Check on Automation & AI News
On this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode:-Microsoft’s Majorana 1 widened the quantum field. But are we any closer to a eureka moment? - https://www.fastcompany.com/91285143/microsofts-quantum-breakthrough-a-major-step-or-a-science-experiment -Gen3 AI models Claude 3.7 and Grok 3 push boundaries in coding and complex tasks -https://www.techspot.com/news/106923-gen3-ai-models-claude-37-grok-3-push.html -Amazon bets savings from automation can help fuel AI spending boom -https://www.ft.com/content/50b7ecc3-08de-433a-9a5b-6d6590cf8179 -‘Not your parents’ automation’: How generative AI will impact jobs in major cities https://www.route-fifty.com/artificial-intelligence/2025/02/not-your-parents-automation-how-generative-ai-will-impact-jobs-major-cities/403212/ Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Feb 25, 2025 • 27min
357. Navigating AI Governance and Diversity
In this episode, host Michael Marchuk speaks with Dr. Joan Palmiter-Bajorek, an expert in AI and AI governance. They discuss the evolving role of AI in organizations, the importance of diversity in AI development, and the need for upskilling employees to adapt to new technologies. Joan emphasizes the significance of measuring ROI in AI initiatives and the cultural shifts required to embrace AI across different generations in the workforce. The conversation also touches on the biases present in AI systems and the necessity for inclusive data practices.Here’s what we talked with Joan about: -AI is a powerful tool that requires proper governance.-Measuring ROI is crucial for successful AI implementation.-Cultural shifts are necessary for multi-generational workplaces.-Bias in AI can lead to under-performance in diverse populations.-Upskilling employees is essential for future-proofing the workforce.-Diversity in AI teams leads to better outcomes.-AI can augment workflows rather than replace jobs.-Engaging employees in AI initiatives fosters curiosity and innovation.-Understanding the unique capabilities of employees is key to reallocation.-AI will impact nearly every profession in some capacity.Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Feb 21, 2025 • 28min
356. Weekly Pulse Check on Automation & AI News
In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. .News stories covered in this episode:.The EU AI Act is Coming to Americahttps://www.hyperdimensional.co/p/the-eu-ai-act-is-coming-to-america.OpenAI cancels its o3 AI model in favor of a ‘unified’ next-gen release https://techcrunch.com/2025/02/12/openai-cancels-its-o3-ai-model-in-favor-of-a-unified-next-gen-release/.Elon Musk’s xAI releases its latest flagship model, Grok 3 https://techcrunch.com/2025/02/17/elon-musks-ai-company-xai-releases-its-latest-flagship-ai-grok-3/.DeepSeek Gets and ‘F’ in Safety From Researchershttps://gizmodo.com/deepseek-gets-an-f-in-safety-from-researchers-2000558645.Humane has killed its Ai Pin less than a year after its release https://mashable.com/article/humane-ai-pin-discontinued-killed.Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Feb 18, 2025 • 33min
355. Agentic AI - Balancing Risk and Innovation
Simon Torrance, CEO and Founder of AI Risk, navigates the fascinating world of agentic AI and its potential to revolutionize business strategies. He reveals the common blind spots in AI risk management and highlights the crucial role of executive support for adopting these technologies. Simon shares real-world success stories of agentic AI implementation and discusses the importance of balancing risk with the drive for innovation. Additionally, he touches on the future of AI in the workforce and his insights from working with the World Economic Forum.


