Using AI at Work: AI in the Workplace & Generative AI for Business Leaders
Chris Daigle
On "Using AI at Work", your host Chris Daigle and his expert guests help business leaders, executives, and teams who want to turn artificial intelligence into a real competitive advantage. Each episode shares real-world AI applications and AI transformation stories from companies successfully using AI in the workplace to improve productivity, decision-making, and operations.You’ll hear from Chief AI Officers, innovators, and forward-thinking executives who are putting generative AI at work, from AI productivity tools and AI-powered workflows to non-technical AI training and workplace AI adoption strategies.We cover:AI for business leaders – how executives use AI to lead change and drive ROIGenerative AI tools – practical, easy-to-implement solutions for teamsAI automation in business – streamline operations without massive tech budgetsExecutive AI education – upskilling leaders and managers for the AI eraReal-world AI case studies – lessons learned from successful AI implementationAI in operations management – optimizing processes and reducing costsEthical AI in business – navigating responsible and effective AI useWhether you’re exploring AI adoption, leading AI-powered transformation, or looking for AI implementation guides, this podcast delivers a clear, non-technical roadmap to succeed in the AI-driven economy.New episodes weekly.Start learning how to put AI to work in your business today.
Episodes
Mentioned books
Mar 30, 2026 • 38min
97: Using AI for Customer Support: Voice AI vs Humans in Customer Service Strategy with Nathan Strum
Nathan Strum, CEO and co-founder of Abby Connect with two decades in voice and phone-based customer service, discusses where voice AI shines and where human judgment still wins. He contrasts AI scheduling strengths with risky outbound calls, explains why AI often increases human hires, and describes practical hybrid systems that balance speed, trust, and reskilling.
78 snips
Mar 23, 2026 • 51min
96: Using AI Adoption Strategies That Actually Deliver ROI for Your Business with Jim Spignardo
Jim Spignardo, cloud strategy and AI enablement leader at ProArch, advises on secure, practical AI adoption and governance. He breaks down why companies stall after buying licenses. He outlines a playbook for executive alignment, prioritizing high-value pilots, measuring ROI fast, and balancing rapid innovation with risk and data governance.
22 snips
Mar 16, 2026 • 47min
95: The Dark Side of Gen AI: When Platforms Move Faster Than Regulation with Jesse Jameson
Jesse Jameson, veteran digital marketer and AI strategist who exposed risks in voice licensing, shares his ElevenLabs voice-cloning experience. He unpacks surprising unpaid usage, hidden perpetual licenses, biometric consent concerns, and regulatory friction. The conversation highlights how fast platforms outpace rules and why leaders must balance AI adoption with careful governance.
46 snips
Mar 9, 2026 • 56min
94: Using AI vs Human Intelligence: When Should Leaders Trust Machines with Vasant Dhar
Vasant Dhar, NYU Stern professor and veteran AI researcher in finance and healthcare, outlines a practical trust framework for deciding when to rely on machines. He discusses predictability versus cost of error, why many pilots fail, how leaders should pick first AI projects, and why domain knowledge and data readiness matter. The conversation stresses thinking slowly while learning to think with machines.
72 snips
Mar 2, 2026 • 48min
93: Using Generative AI to Develop a Winning Strategy for Business Leaders with Justin Trombold
Justin Trombold, president of Antesyn Advisors who helps organizations turn generative AI pilots into measurable change. He discusses why AI is a transformation, not an IT install. Short experiments, clear KPIs, separating enterprise strategy from use-case work, and anticipating shifted bottlenecks are central themes. Cross-functional alignment, incentives, and building organizational readiness round out the conversation.
34 snips
Feb 23, 2026 • 52min
92: Using AI for Smarter Marketing: Synthetic Audiences, OpenClaw & AI Agents with Justin Brooke
Justin Brooke, founder of AdSkills and AgentSkills.ai and a veteran direct-response advertiser, explains using AI to build synthetic audiences and virtual focus groups. He describes creating detailed personas, scoring ad and funnel variations, and running parallel model tests. Conversations cover tooling, security tradeoffs, and why AI-driven persona testing could become the first step in modern marketing.
41 snips
Feb 16, 2026 • 44min
91: Using AI in Sales to Automate Go-to-Market Execution with Jason Eubanks
Jason Eubanks, co-founder and CEO of Aurasell AI, is an operator who builds AI-native go-to-market platforms. He argues companies must shift from piecemeal AI to AI-native architectures. He describes doubling productivity, eliminating CRM busywork, halving onboarding time, and an agent builder that turns natural language prompts into automated workflows.
19 snips
Feb 9, 2026 • 53min
90: Using AI at Work to Create an AI Quality Assurance System with Hernan Lardiez
Hernan Lardiez, seasoned tech leader and COO of Ragmetrics, specializes in model evaluation and monitoring for safer generative AI. He discusses why measurement matters for production AI, what metrics to track like accuracy and drift, manual versus automated evals, who should own monitoring, and practical onboarding, pricing and ROI for continuous evaluation.
10 snips
Feb 2, 2026 • 51min
89: Using AI at Work to Lead Through Change Without Losing Trust with Bill Gallagher
Bill Gallagher, Scaling Coach CEO and longtime CEO advisor, shares leadership wisdom for adopting AI during rapid change. He discusses using AI as a thinking partner, preserving trust and clarity, and practical ways to accelerate planning, offsites, and processes. Conversations cover avoiding fear, keeping human judgment central, and leaders becoming implementers of AI.
40 snips
Jan 26, 2026 • 54min
88: Using AI at Work to Rethink People Strategy and Leadership with Kate Bravery
Kate Bravery, Head of Global Talent at Mercer and corporate psychologist, focuses on workforce strategy and human-plus-AI collaboration. She discusses rising employee anxiety as AI exposure increases. Short, practical takes on honest dialogue, work redesign, upskilling, and new leadership metrics. Emphasis on involving frontline staff, targeting where AI creates value, and shared responsibility for skills.
