Using AI at Work: AI in the Workplace & Generative AI for Business Leaders 89: Using AI at Work to Lead Through Change Without Losing Trust with Bill Gallagher
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Feb 2, 2026 
Bill Gallagher, Scaling Coach CEO and longtime CEO advisor, shares leadership wisdom for adopting AI during rapid change. He discusses using AI as a thinking partner, preserving trust and clarity, and practical ways to accelerate planning, offsites, and processes. Conversations cover avoiding fear, keeping human judgment central, and leaders becoming implementers of AI.
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Don’t Let AI Make Final Decisions
- Do not abdicate your judgment to AI; use it as a thinking partner rather than a decisive authority.
- Validate AI outputs with human judgment and iterate before accepting them as final.
AI-Powered Client Intake Workflow
- Bill uses an AI-driven questionnaire to speed initial client assessments and then reviews and refines the output manually.
- He turns that draft into a rich conversation with the team rather than accepting AI’s first answer.
Prep Offsites With AI Summaries
- Use AI to summarize pre-work and create team-facing materials before an offsite to align thinking in advance.
- Share AI-generated slides to prompt discussion, then iterate with human input during the meeting.
