Using AI at Work: AI in the Workplace & Generative AI for Business Leaders 88: Using AI at Work to Rethink People Strategy and Leadership with Kate Bravery
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Jan 26, 2026 
Kate Bravery, Head of Global Talent at Mercer and corporate psychologist, focuses on workforce strategy and human-plus-AI collaboration. She discusses rising employee anxiety as AI exposure increases. Short, practical takes on honest dialogue, work redesign, upskilling, and new leadership metrics. Emphasis on involving frontline staff, targeting where AI creates value, and shared responsibility for skills.
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Exposure Raises Job-Anxiety
- Mercer found a "proximity paradox": more exposure to AI increases fear about job loss.
- Forty percent of people now fear AI will take their job, up from 20% two years ago.
Publish A Human-Centric AI Playbook
- Do prepare clear speaking points about what type of AI you will adopt and why.
- Do publish a human-centric AI playbook with guardrails, reskilling time, and engagement plans.
People, Not Just Pilots, Drive ROI
- Human adoption matters as much as digital adoption for realizing AI value.
- Pilots often fail to show commercial return because they weren't directed to high-value opportunities or scaled with people readiness.