The Logistics of Logistics

The Quiet 3PF Story with Bruce Welty Joe Lynch and Bruce Welty discuss Bruce's entrepreneurial journey and the Quiet 3PF story. Quiet 3PF is a best in class fulfillment services company used by leading retail and digitally native vertical brands (including high growth and category-defining brands like Away). About Bruce Welty Bruce Welty is the founder and vice chairman at Quiet 3PF. He has been a pioneer and visionary in automating warehouses since before the Internet. Mr. Welty has built, bought and sold some of the industry's most innovative companies. His clients include companies ranging from Fortune 500s to e-Commerce startups. Quiet 3PF now ships a GMV in excess of $1.5 billion of e-commerce merchandise each year. Quiet, an early user of warehouse robotics could no longer utilize Kiva Systems, Inc.'s robotic solution after Amazon's purchase of Kiva. Mr. Welty designed and built a new replacement robot, spinning the product into a company called Locus Robotics, now the premier warehouse robotics company in the world. He holds 30 patents and has been interviewed on CBS/60 Minutes and is a frequent guest on CNN, CNBC, Fox News and Bloomberg News. Mr. Welty is a frequent guest lecturer at the Harvard Business School. About Quiet 3PF Quiet 3PF partners with leading brands to deliver agile and scalable inventory optimization and fulfillment solutions. We use strategic real estate planning to design warehouses in close proximity to consumers and retailers, better enabling same-day and next-day delivery. Our best-in-class technology helps companies ranging from digitally native to omnichannel brands scale quickly while maintaining unprecedented order accuracy and a premium customer experience. Quiet is jointly owned by Greenfield Partners, a property investment and logistics specialist, and Related Companies LP, a real estate and lifestyle company known for large-scale neighborhood developments. Learn More About the Quiet 3PF Story with Bruce Welty Bruce Welty Quiet 3PF Other Podcast Interviews with Founders Jill Clifford and the FreightPlus Story Ted Alling and the Access America Story The Emerge Story with Andrew Leto Charlie Saffro and the CS Recruiting Story Will Chu and the Vector Story Nicole Glenn and the Candor Expedite Story Jason Traff and the Shipwell Story Greg Price and the Shipwell Story Kevin Nolan and the Nolan Transportation Group Story The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

The Hole in the Supply Chain with Deema Adada Deema Adada and Joe Lynch talk about the hole in the supply chain. Deema is the founder and CEO of GetSett a company that provided its customers with a complete, real-time snapshot of available inventory and location, labor resources and shipment arrivals to optimize dock appointments with greater accuracy. About Deema Adada Deema Adada, founder and CEO of GetSett has spent 15 years in the industry working with Coyote Logistics and Uber Freight in positions from sales to operations and strategy. In that time, she sat front row to the many pitfalls across the supply chain, where customers continuously shared the same frustrations: onsite congestion, missed appointments, inefficient labor management, and significantly rising costs. She has experienced first hand the disruptions that are occurring at both the first and final mile. There had to be a better way, so she created a female owned and operated tech-forward solution. About GetSett GetSett is a dynamic SaaS platform for the logistics industry that quickly and efficiently manages inventory at the most critical juncture for the entire supply chain; the dock door. Gone are the days of relying on phone calls, emails, and even faxes (yes, faxes). The fulfillment demand is skyrocketing and it is outpacing the available labor at the shipper. This puts pressure on the shippers to optimize their existing footprint and labor force. With GetSett, customers have a complete, real-time snapshot of available inventory and location, labor resources and shipment arrivals to optimize dock appointments with greater accuracy. Did a dock door open up sooner, or is a truck delayed due to weather? GetSett gathers and optimizes data from facilities, carriers and vendors to create a holistic view that adjusts to the latest intelligence for smarter task management, and updates each party accordingly. Simply put, we take information that's long been isolated and use it to keep inventory moving faster, while saving money. Key Takeaways: The Hole in the Supply Chain The hole: Friction between transportation and the shipping location Gap of communication, transparency, and coordination between truck and warehouse Planning and execution are not aligned Data allows to fill that gap Measure (in time) what's actually happening The problem going outbound Plan not matching execution Detention fees Delays on other shipments. The problem going inbound Trucks arriving before the schedule time Loss opportunities Spoilage when its food Wasted time Getting products out the door Understanding what it takes to get products out the door How much time does it take the forklift to execute a movement in the warehouse? Plan the workflow correctly to get the most out of the labor Smarter schedules based on data How orders affect on another? Measure from the time the driver arrives until they leave. Identify the bottlenecks to create solutions Applying software in the warehouse to fill that hole Allowing more products to be distributed Avoid spending time problem solving in the warehouse Learn More About The Hole in the Supply Chain GetSett Deema Adada GetSett LinkedIn Profile Retail, Supply Chain, and Logistics Expo The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

The Supply Chain is Broken – How to Fix it with Jeff Dangelo Jeff Dangelo and Joe Lynch discuss how the supply chain is broken and how to fix it. Jeff is the managing partner of Lighthouse, a company that offers dedicated trucking, logistics, warehousing and co-packing coupled with the best supply chain software to give everyone an amazing experience. About Jeff Dangelo Jeff Dangelo is the Managing Partner of Lighthouse, Prior to joining Lighthouse, Jeff co-founded Turvo, a leading enterprise sales organization. Before founding Turvo, Jeff spent 13 years in the logistics and transportation space. Jeff was the Vice President of Sales at a third-party logistics start-up. As the first employee, he was tasked with building and growing the sales organization. He was instrumental in its growth to $150m in sales in less than 5 years. Prior to joining the 3PL start-up, Jeff was a Senior Sales Executive at TQL, a $4 billion third-party logistics company, where he helped grow revenue from $20m to over $500m in sales. Jeff is a graduate of Miami University (Oxford, OH), with a degree in Marketing and Operations. About Lighthouse Lighthouse offers dedicated trucking, logistics, warehousing and co-packing coupled with the best supply chain software in the world to give everyone an amazing experience.Digital logistics companies aren't designed to provide services to support complex supply chains, while traditional providers do not have the right technology or business model(s). Lighthouse reimagined what it means to be a digital logistics provider by combining the best of both worlds. Key Takeaways: The Supply Chain is Broken – How to Fix it Problem 1: Software Every company and silo in the supply chain seems to have their own software. The information doesn't always flow well from system to system. System integrations are costing and time consuming. Creating a collaborative platform is essential. Problem 2: Too Much Manual Work Businesses are built off of manual work, having employees doing emails and calls. Increasing labor cost. Re-train customers to go digital instead of emails and calling. Create visibility and transparency to avoid so much manual work. Problem 3: Business Models are Not Aligned Traditional business models are not designed for the future of the industry. Shifting to a more transparent model. Finding ways to solve problems with new models. The solution to all of the above problems is business model transformation to include technology, visibility, and transparency. Learn More About The Supply Chain is Broken – How to Fix it Lighthouse Jeff Dangelo The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Ted Alling and the Access America Story Ryan Schreiber hosts a podcast about Ted Alling and the Access America story. Ted is co-founder of Access America, which merged with Coyote Logistics in 2014. About Ted Alling Ted Alling is a serial founder who uses his entrepreneurial achievements to create opportunities for others. He is the co-founder and former CEO of a $500 million logistics startup, Access America, that eventually merged with UPS subsidiary, Coyote Logistics. From that initial success, he and his fellow founders created Lamp Post Group in 2010, a venture capital firm and tech-focused incubator in Chattanooga, Tennessee. Fueled by a desire to build Chattanooga into a destination for young businesses, Lamp Post Group has invested $36 million into the local entrepreneurial ecosystem, backing a lengthy startup roster that includes Bellhops, Ambition, Chattanooga Whiskey, Reliance Partners Insurance, Steam Logistics, Fancy Rhino, Pricewaiter, Market Street Partners, Lamp Post Properties, The Jump Fund, and The House. In 2016 Ted co-founded Dynamo, an $18 million venture capital fund aimed at revolutionizing the logistics industry. As managing director of the fund — one of the largest in the Southeast — he works to ensure Dynamo remains the premier global knowledge leader in logistics technology by supporting the most innovative new businesses in the field. And now, along with his wife and co-founder, Kelly, Ted is embarking on his true passion project, the creation of Chattanooga Preparatory School, an all-boys public charter school. Chattanooga Prep is designed to provide unique and impactful educational opportunities for the young men in the city's urban communities. Ted lives on Lookout Mountain, Tennessee, with his incredible wife and three extraordinary children. About Dynamo Ventures Dynamo Ventures is a supply chain and mobility investor, focused on pre-seed and seed-stage opportunities, and invests only in enterprise business models. The team is made up of Ted Alling and Barry Large who previously built Access America Transport, a logistics business that subsequently merged with Coyote Logistics and sold to UPS for $1.8B. Alongside, Jon Bradford and Santosh Sankar who have made 120+ early-stage investments over the last decade. To champion greater transparency, Dynamo Ventures specializes in startups in one of two broad areas: supply chain (the movement of goods) or mobility (the movement of people). About Chattanooga Preparatory School Chattanooga Preparatory School is an all-boys public charter school that opened its doors to students in August 2018. Located in the Highland Park area, close to downtown Chattanooga, we are positioned to provide a unique and impactful educational opportunity for the young men in our urban communities. Our city has a boundless capacity for innovation, transformation, and economic prosperity. Unfortunately, these opportunities are not accessible for all members of our community, especially young men in urban core neighborhoods who are disproportionately impacted by poverty and educational inequity. It is our belief that students have gifts and talents that have been underserved. The families and young men of Chattanooga deserve greater opportunity and choice. Our aim is to inspire, empower, and educate the men of tomorrow in the hopes that their successes will create generational change within our communities. Learn More About Ted Alling and the Access America Story Ted Alling Dynamo Ventures Chattanooga Preparatory School The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Jill Clifford and the FreightPlus Story Ryan Schreiber hosts a podcast about Jill Clifford and the FreightPlus Story. Jill is a logistics industry veteran who has advised some of top brands on transportation, logistics, and technology issues. About Jill Clifford Jill Clifford is President and Partner at FreightPlus (formerly Aborn), a freight management firm located just south of Boston. She has improved transportation efficiencies for over 200 companies while negotiating billions of dollars in client freight spend. Her diverse book of business includes Fortune 500 shippers to startups moving everything from high-end medical devices to hummus. As a consultant, Jill advises clients on international and domestic freight transportation, multi-modal carrier negotiation, and executive level logistics strategies. Due to the nature of her business, she is a front facing presence who can handle herself in any company including regional and national owner-operators to C-suite executives at some of the largest brands in the world. Jill's unbounded will, adaptability, and tenacity have propelled her forward in a male dominated industry. She is also a proud mother to three children, loves spending time with her family and a huge fan of the beach. About FreightPlus FreightPlus (formerly Aborn) is an industry provider of data-driven transportation management offering businesses customized and fully tailored managed transportation solutions in a boutique environment where clients get the individual attention they deserve. FreightPlus combines first class customer service with innovative technology and industry practices to help mid-size and growing companies work efficiently in the $800B domestic transportation market. By blending industry-proven best practices with state-of-the-art technology and data science, FreightPlus can provide measurable cost reductions, improved transportation service, and increased visibility to the order fulfillment cycle. This competitive advantage drives value via savings in both cost and time. Learn More About Jill Clifford and the FreightPlus Story Jill Clifford FreightPlus The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Reducing Cost, Risk, and Carbon with Brad Guinane Brad Guinane and Joe Lynch talk about reducing cost, risk, and carbon. Brad is Vice-President of Sales at FreightWaves, a leading freight intelligence provider, offering current digital intelligence and context to the freight community on a central platform. About Brad Guinane Brad Guinane is the Vice-President of Sales at FreightWaves. Brad is an experienced enterprise SaaS sales leader working in the logistics and supply chain industry. Brad began his career in Chicago at a top ranked domestic 3PL. Over the last 4 years, he has expanded upon his logistics knowledge while at FreightWaves and proven to be an integral part of growing the FreightWaves SONAR product offerings and go-to-market team. Prior to his career in logistics & enterprise software, Brad was a college basketball All-American & professional basketball player in the British Basketball League (BBL). Brad is a Michigan native who attended Hillsdale College (B.A. Finance) and received a Masters in Business Administration from Durham University Business School. He resides in Chattanooga, TN with his wife Grace Guinane. About FreightWaves FreightWaves is the leading freight intelligence provider, offering current digital intelligence and context to the freight community on a central platform. FreightWaves'​ SaaS product, SONAR, is the leading freight market analytics tool and dashboard, aggregating billions of data points from hundreds of sources to provide the fastest data in the transportation and logistics sector. FreightWaves.com, the company's news site, is the leading provider of news and commentary for the transportation and logistics space. FreightWaves also hosts conferences under Transparency and MarketWaves branding and is a co-developer of the first futures contracts dedicated to trucking spot rates. FreightWaves provides the ability to benchmark, analyze, monitor & forecast the $9.6T global logistics industry. Key Takeaways: Reducing Cost, Risk, and Carbon To reduce cost, risk, and carbon, you need good data which is hard to come by because: The truckload market is huge, lots of different carriers, and lots of different equipment. Data is dirty and old – out of context. Data isn't in a format that is easy to use – hard to interpret. Even good data isn't always actionable because of lack of context and market insights. To be successful, carriers, brokers, and shippers need a data partner like FreightWaves. FW collects the data and formats in a way that makes it actionable. FW benchmarks, analyzes, monitors, and forecasts freight analytics so you don't have to. Analyzing what happened so you can know what might happen next. Cost Users can upload lane and cost data and benchmark themselves against their peers. Understand why you're paying over market price. How are the lanes changing? Are there issues with these lanes? The FW cost intelligence is the starting point for a transparent conversation. Risk Every supply chain professional should be focused on reducing risk. Understand your lanes and what you can do to avoid risks. Capturing the tender rejection. Tender rejection allows you to know what's going on, or that's something wrong in the market. Find disruptions to allow new options and take action. Carbon Brands want and supply chains need to deliver more sustainable supply chains. The first step in lowering carbon impact is measuring it. FW can help transportation and logistics companies identify emissions by lanes and equipment type. Taking the information depending on each equipment to produce the measurements. Learn More About Reducing Cost, Risk, and Carbon Brad Guinane FreightWaves Other Podcasts with People from FreightWaves Discussing the FreightTech 25 with Andrew Cox The Niches Have Riches with Kevin Hill Why Chattanooga is the Silicon Valley of Trucking with Craig Fuller What Does FreightWaves Do with Dooner The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

The New Logistics Workforce with Mike Temple Mike Temple and Joe Lynch talk about the new logistics workforce. Logistics company owners often engage with Mike to help them build a foundation that will jumpstart growth and position the company for long-term success. About Mike Temple Mike Temple is the founder of Temple Executive Coaching. Mike has worked with small to medium-size business owners in the logistics and franchise industries for 10+ years. As a past business owner himself, he has honed a unique skill in the art of helping business leaders craft their true vision. With this background, deep industry knowledge, and vast experience, Mike works with business owners and CEOs as a leadership and strategy adviser. About Temple Executive Coaching Temple Executive Coaching works with business owners, CEOs, and executive leaders on leadership, strategy, and culture. After the engagement is complete, clients typically benefit in the following ways 1) Being grounded in and focused on what matters most 2) Having a leadership model where the entire organization is aligned and accountable 3) Resolving issues of personal conflict with the organization's values, vision, and priorities 4) Knowing what the most important things are for success and customer satisfaction. Prior to founding Temple Executive Coaching, Mike held leadership positions in the logistics, financial, and franchise industries. Mike earned a BA in Business Administration from Utah State University. Key Takeaways: The New Logistics Workforce The New Logistics Workforce Answer: What are you doing that makes the world better? From a company standpoint Now, with home office, everyone is scattered but the mission has to be the same The logistics workforce expect to work at a company that is value driven, has a great culture, and offers them flexibility Value driven organization The company values are front and center - today's workforce want to work value driven organizations. Triple bottom line – people, planet, and profit Community, charity, diversity and inclusion Building a Great Culture The culture dictates how things get done - a bad culture will not yield good business results. Create an organization that attracts the right employees and customers. If you have a bad culture, you won't be able to keep the best talent. What are you genuine actions and behaviors in good times and bad times? Culture can sometimes go in the wrong directions but it must reflect the leader. Reward the behavior you want to see. Flexibility - Remote vs in-person Many employees enjoyed working remote and may be reluctant to return to the office. Employers will need to figure out ways to manage the new workforce that increasingly expects flexibility. Managing a workforce is never easy, but it is even more challenging when many team members remote. Culture, collaboration, and teamwork is difficult with a remote workforce. Building a great company culture may be difficult with a remote workforce. Zoom burnout is real. Flexibility - Non-traditional Workforce Great talent has options and they will want their employer to provide: Work life balance Non-traditional careers paths that might include part-time, parent track, and other opportunities to work in a way that fits their lifestyle. Traditional employment relationships are changing and hierarchies are flattening, so manager must learn to manage people who don't work for your company and gig economy workers. People are living longer, healthier lives and many people will work past retirement age and companies will need to meet the specific needs of these more experienced workers. Learn More About The New Logistics Workforce Mike Temple Temple Executive Coaching If You Get The Culture Right, The Other Stuff Will Take Care of Itself The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

LTL: Then and Now with David Ross David Ross and Joe Lynch discuss LTL: then and now. David is the Executive Vice President of Roadrunner Freight, a leading less-than-truckload carrier offering high quality and reliable LTL services About David Ross David Ross is the Executive Vice President of Roadrunner Freight. Mr. Ross was most recently Managing Director and Group Head of Stifel's Global Transportation & Logistics Equity Research practice. During his tenure at Stifel, his awards included ranking #1 in stock picking multiple times in the Wall Street Journal's Best on the Street Analysts Survey and in Financial Times/StarMine America's Top Analysts report. He is the former author of the monthly Cass Transportation Index Report, speaks regularly at industry conferences, and has advised supply chain leaders and executives of both public and private carriers, shippers, and 3PLs on operations and strategy. Before joining Stifel in 2005, he was an analyst with Legg Mason Capital Markets, worked briefly in the industry at RailWorks Corp., and began his career as an analyst in the global investment banking division of Deutsche Banc Alex. Brown. Mr. Ross received his undergraduate degree from Georgetown University and is a CFA charterholder. In addition, he serves on the Ubuntu Council for the Charlize Theron Africa Outreach Project (CTAOP), and the Board of Directors for the Carson Scholars Fund, The Fountainhead Residency, and the Humane Society of Greater Miami. He also sits on the Advisory Boards for PICKUP Now, Inc. and EmergeTech, LLC. About Roadrunner Freight Roadrunner Freight is a leading less-than-truckload provider offering high quality, reliable LTL services. Roadrunner's "Ship It Like You Own It" commitment guides the company to provide unparalleled service and reliable LTL solutions for customers. With 31 service centers and strategic partnerships across the country, Roadrunner delivers expansive long-haul metro to metro service connecting major U.S. markets. For more information, please visit www.shiproadrunnerfreight.com. For information on joining the Roadrunner Freight team, please contact rr-humanresources@rrts.com. Independent Contractors and Owner Operators interested in driving and lease purchase opportunities can call 888-874-9174 or email ltlrecruiting@rrts.com to learn more. Key Takeaways - LTL: Then and Now History of LTL Less-than-truckload carriers began operating in the 1920's when the economy was very spread out and driven by manufacturing. Overtime the less-than-truckload business has shifted from a heavily unionized industry to a mostly non-union industry. When deregulation of the trucking industry occurred in 1980, 55 of the top 60 less-than-truckload carriers were union, today only 3 of the top 60 less-than-truckload carriers are union. The LTL market is about one tenth the size of the truckload market. Only 5 carriers control about 60% of the less-than-truckload freight market: FedEx, Old Dominion, XPO, Estes, and TForce Freight (which acquired UPS Freight). LTL Future: Pricing The less-than-truckload pricing is complex and the industry is slowing moving to a new pricing model that will be simpler. The outdated tariff model is going away as smart carriers adopt technology and dimensioners that enable them to better cost the freight. LTL Future: Modal Mix The LTL industry is right between the small package market (UPS, FedEx) and the truckload market. In the past, the small package and truckload carriers were able to win some of the business that would have normally gone to the LTL carriers. Today, the modal mix is very favorable to LTL carriers because truckload carriers and the small package providers are swamped and they can't compete with the LTL pricing. LTL Future: Ecommerce Ecommerce and the Amazon effect has sped up the entire supply chain, which is good for the less-than-truckload business. Ecommerce fulfillment centers often need more frequent replenishment of smaller quantity sizes. As a result, ecommerce has been very beneficial for the less-than-truckload business. To support same-day and next-day shipments, there is a trend of fulfillment centers being smaller and closer to consumers. This trend will be very advantageous for the less-than-truckload industry. LTL Future: Labor Less-than-truckload Truck drivers are generally paid more thank truckload drivers. The less-than-truckload industry is facing a serious shortage of drivers and dock workers. The Biden administration is pro-union, which could potentially impact the less-than-truckload industry. Less-than-truckload shippers and carriers are learning the importance of making the job more attractive for drivers and dock workers. Learn More About LTL: Then and Now Roadrunner Freight David Ross David is active in the following charities, check them out: Fountain Head Africa Outreach Project Humane Society of Greater Miami Carson Scholars Fund Other Podcasts About LTL A New Model for LTL Shipping with Keith Farnsworth LTL Basics with Doug Sartain The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Supply Chains in VUCA Environments with Jim Tompkins Jim Tompkins and Joe Lynch talk about Supply Chains in VUCA Environments. Jim is the Founder and Chairman of Tompkins International, a company that helps clients achieve supply chain excellence and profitable growth. About James A. Tompkins, Ph.D. Dr. James A. Tompkins is the Founder and Chairman of Tompkins International. Jim is an international authority on designing and implementing end-to-end supply chains. As the founder and chairman of Tompkins International, his focus over the last several years has been in the areas of digital commerce, omnichannel and supply chain reinvention. Over the last 40 years, Tompkins International has evolved from a supply chain consulting firm into an end-to-end supply chain consulting and solutions company, with business units focusing on supply chain consulting, material handling integration, and robotics. His 40-plus years as CEO of Tompkins International and his focus on helping companies achieve profitable growth give him an insider's view into what makes great companies even better. About Tompkins International Tompkins International has two subsidiaries, Tompkins Solutions and Tompkins Robotics, creating a global supply chain consulting and solutions firm dedicated to helping clients achieve supply chain excellence and profitable growth. Founded in 1975, Tompkins has integrated its decades of experience in strategy, commerce, logistics and technology to provide unique supply chain consulting, material handling integration and robotics. By combining best-in-breed services and technologies, Tompkins delivers a true end-to-end supply chain solution, enabling clients to improve the customer experience and ensure long-term success. Tompkins is headquartered in Raleigh, North Carolina and has done work on all continents except for Antarctica. Key Takeaways: Supply Chains in VUCA Environments VUCA Environments VUCA stands for Volatility, Uncertainty, Complexity and Ambiguity. How to handle VUCA environments and unprecedented times. Covid-19 is VUCA, a "black swan" event. What happens to Supply Chains in a VUCA Environment? VUCA can also be hurricanes, wildfires, social evil, political issues, and others. It's not just one event; it's a combination of many. 2021: Uncertainty about uncertainty. Supply chain: the art and science of synchronizing supply and demand. COVID and the associated VUCA forced us to completely redesign what we do and how we do it. The supply chain strives for control and predictability, the opposite of VUCA. Finding solutions that can adapt to VUCA environments. How to be more resilient? Understand what visibility and awareness entail. Creating a many-to-many network. Embrace a digital supply network. Visibility needs to lead to actionability. Connect the process through artificial intelligence that can address the problem. Deploy machine learning to create rules and guidelines. Create agility with AI to work through VUCA environments. Supply chains instead of supply chain Be aware that every product has it's own unique supply chain. Reshore and nearshore supply chains and manufacturing to increase resiliency – the anti-brittle supply chain. Focus on optionality as optimality is obsolete with VUCA. Learn More About Supply Chains in VUCA Environments Tompkins International The Mandate of Supply Chain Resilience 2020 – It was one heck of a decade The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube