Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service

"Breaking free from email was one of the most important steps I made as an entrepreneur. Now I want to help spread the word about InboxDone so more entrepreneurs can experience the same freedom." - Yaro Starak, Founder & CMO Today we're excited to have Yaro Starak on the Service Business Mastery podcast. Yaro runs a fantastic blog on entrepreneurship and also owns a lot of companies. Join Tersh Blissett and his co-host as they talk with Yaro Starak (Founder & CMO of INBOXDONE) about how INBOXDONE was created, who it helps, and then the kinds of tips and support we can use to manage our email boxes. Let his nuggets of wisdom goals guide you in owning a thriving, profitable, and ever-growing business. Learn more by visiting https://www.servicebusinessmastery.com and check out all of our podcast episodes. Find more about Yaro Stara here. You can follow Yaro on Twitter Connect with Yaro Sarak on Linkedin Follow Yaro on Instagram Subscribe to his YouTube channel --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

In this episode, Billy is going to dive deep into job efficiency and how we can work to make our businesses 100% efficient through software and automation! You surely don't want to miss this show! https://sera.tech/go/service-business-mastery/ Sera is all about time and efficiency! [00:04:00] "And efficiency will allow you to offset these price increases because a large portion of the money spent on running these businesses is spent on inefficiencies, redundancy, and other such things. That is, after all, what Sera is all about. Isn't it about time? And if we can reduce everyone's time while increasing their efficiency, we'll see a significant improvement. So BillyGo, my HVAC and plumbing company, has been beta testing this thing for nearly three months now. And our efficiency has remained relatively high," says Billy Stevens. [00:05:00] "We're still double that, and we expect to see even more progress as time goes on", he adds. [00:06:00] Billy talks about how field service management software handles your day-to-day operations while working to increase the financial health of your business. You can see your labor costs in real-time with their patent-pending job time efficiency reports! A price book is a key to success, efficiency, and profitability! [00:11:00] "The Price book is a living piece of our software. As a result, it is unique. It's not static. It aids in the creation of these efficiencies. And without it, you won't be able to achieve the desired efficiencies', says Billy Stevens. "Sera makes it easy to modify and update each task, equipment item, and overhead expense separately or in bulk." Do you know what's the most interesting part!? Price Book Updates in Less than 2 Minutes! Billy Stevens recently joined Service Business Mastery Podcast and here are some key highlights from the show: What makes job efficiency accurate? The right KPI you need and why setting smart KPIs is important. How you can make your business stand out and various aspects of the HVAC business. About amazing software built for technicians The Simple Alternative To Outdated Software and Spreadsheets How to achieve your business goals How to increase office efficiency Subscribe to Service Business Mastery on Apple Podcasts, Spotify, our website, or wherever you get podcasts to hear more such fascinating and insightful stories. Spotify Podcast Play - https://spoti.fi/3Q2jWAH Apple Podcasts - https://apple.co/397Lwf8 Google Podcast Player - https://bit.ly/3NPkUyc Stitcher Radio - https://www.stitcher.com/show/service... Amazon Music - https://amzn.to/38Nvd77 iHeart Radio - https://ihr.fm/3x3u3wp --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Get everything you need to stop wasting leads and boost your booking with Robert Ducharme. "The US on-demand home services sector currently stands at $600 billion. It has shown a steadfast growth during the pandemic and is projected to grow at a CAGR of 49% by 2021. Do you have the workflow methods in place to keep up?" Robert Ducharme,CEO Routezilla Software Corp. How Great is Your Schedule Routing? Do you put much thought into the routes your service technicians take when they are going from job to job do your techs ever drive past each other while giving each other the one-finger wave?!? If you're not sure, then this episode is for you! We're back with another informative episode for you! In this episode, Robert Ducharme shares tips on how to never lose another lead or job, overcome poor scheduling, and create a successful business. How RouteZilla can help you as a Home Service Business Owner? A Routezilla is a business scheduling software developed by Routezilla Software Corp, Robert Ducharme developed it when he was unable to find an appropriate software solution for his service business. Ducharme aspires to assist other small service companies to accomplish similar results. A key goal of Routezilla is to help small service businesses save money and improve their workflow. It accomplishes this in several ways. [00:05:00] Robert talks about how Routezillla can assist you in the scheduling process. Using Routezilla's online business scheduling software, Routezilla ensures that customers can schedule appointments quickly at any time. The software also minimizes fuel costs and optimizes workers' hours. [00:13:00] Robert says, "When you set up your initial settings, you can enter unlimited staff members and then create crews". You can set up service areas for each day in advance and change them whenever necessary. In addition to real-time crew calendars, business analytics, confirmations, and reminder emails, Routezilla offers customer communication tools, data backup, and program security. "Routezilla strives to empower Home Services companies with the tools to allow their businesses to thrive. Routezilla sees technology as a tool for prosperity." Key Resources from the Show: For a free trial of Routezilla, click here. Connect with Robert on LinkedIn. To check out this fun and amazing recorded video on our Youtube Channel click here. Email us at Podcasts@ServiceBusinessMastery.com Learn all about the Hosts of Service Business Mastery here! Listen to this podcast and get equipped with essential business advice from this insightful conversation. So, what're you waiting for? Tune into this episode right away and get one step closer to becoming the successful owner of your dreams. --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

In this new digital age, you might feel lost when it comes to finding, recruiting, hiring, and retaining Gen Z employees… and that makes sense! They're totally different from Millennials, but they come with a whole new, very powerful set of strengths your business could benefit from. So, here's everything you need to know about engaging Gen Z employees as a home service or trades company in 2022. Meet Hannah Grady Williams (LinkedIn), The Gen Z CEO Advisor (Website) and author of "A Leader's Guide to Unlocking Gen Z: Insider Strategies to Empower Your Team" (Buy the book). As a Gen Z'r, Hannah has consulted businesses from start-ups to Fortune 500 companies and is on a mission to help leaders leverage Gen Z talent as a competitive advantage and build #RadicalEmpathy in the workplace. In this episode we discuss: Why it's important to acknowledge the generational gaps in your team. How to attract, engage, hire, and retain Gen Z employees in the digital age. Opportunities for home service and trades companies to collaborate with Gen Z'rs. Check out these resources we mentioned during the podcast: Follow Hannah on Instagram Buy her book, A Leader's Guide to Unlocking Gen Z: Insider Strategies to Empower Your Team Sign up for a FREE Masterclass on Attracting and Recruiting Gen Z Employees Meet the Hosts: Tersh Blissett is a serial entrepreneur who has created and scaled multiple profitable home service businesses in his small town market. He's dedicated to giving back to the industry that has provided so much for him and his family. Connect with him on LinkedIn. Joshua Crouch has been in the home services industry, specifically HVAC, for 8+ years as an Operations Manager, Branch Manager, Territory Sales Manager and Director of Marketing. He's also the Founder of Relentless Digital, where their focus is dominating your local market online. Connect with him on LinkedIn. Tune in to hear the latest and greatest in business services trends on Service Business Mastery on Apple Podcasts, Spotify, and our website. Listening on a desktop & can't see the links? Just search for Service Business Mastery in your favorite podcast player. PPC, Digital Marketing, Service-Based Industries, Ad Spend, marketing tips, digital marketing, HVAC Advertising, employee engagement, employee retention, attracting employees, recruiting strategies, hiring Gen Z, Gen Z, contractors, business strategies for trades companies, hiring in 2022, hiring tradespeople in 2022, marketing strategies, business strategies Service Business Mastery Podcast www.servicebusinessmastery.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

According to a study from the National Institute of Mental Health, 72% of entrepreneurs are directly or indirectly affected by mental health issues compared to just 48% of non-entrepreneurs. But maintaining your mental health while keeping your business running doesn't have to be a burden you carry on your own. Meet Jennifer Wells (LinkedIn), Co-Owner of Clements Electric in Texas and Founder of League of Contractors (website). Jennifer knows how hard entrepreneurship (and life in general) can be on one's mental health… that's why she started League of Contractors! League of Contractors was built by contractors for contractors. It's a free app that hosts a group of home service professionals that supports and refers work to one another. Work referrals are made in the app and contractors only have to pay if they choose to receive a referral. Referrals are sent to only ONE contractor, so there are no competing contractors to get leads. This app makes sure customers don't feel like they are being overwhelmed by multiple contractors and gives contractors the chance to build their business with less hassle and effort. Join us as we talk with Jennifer about her journey with mental health along with powerful tips and advice for growing your business through life's hardest challenges! In this episode we discuss: The power of vulnerability and sharing your mental health journey. How to know if your child/teenager's mental health is suffering and what to do about it. How Jennifer grew her business through communication, vulnerability, transparency, and technician recognition. Check out these resources we mentioned during the podcast: Connect with Jennifer on Facebook BestSelf.co Conversation Decks Meet the Hosts: Tersh Blissett is a serial entrepreneur who has created and scaled multiple profitable home service businesses in his small town market. He's dedicated to giving back to the industry that has provided so much for him and his family. Connect with him on LinkedIn. Joshua Crouch has been in the home services industry, specifically HVAC, for 8+ years as an Operations Manager, Branch Manager, Territory Sales Manager and Director of Marketing. He's also the Founder of Relentless Digital, where their focus is dominating your local market online. Connect with him on LinkedIn. Jennifer Wells is the Co-Owner of Clements Electric and Founder of League of Contractors, a group of home service professionals that supports and refers work to one another. Link to content here: https://www.facebook.com/jennifer.Wells003/about https://www.linkedin.com/in/jennifer-wells-b35907121 https://leagueofcontractors.com Tune in to hear the latest and greatest in business services trends on Service Business Mastery on Apple Podcasts, Spotify, and our website. Listening on a desktop & can't see the links? Just search for Service Business Mastery in your favorite podcast player. KEY TOPICS & SUBTOPICS The power of vulnerability and sharing your mental health journey. Being vulnerable and honest helps you cultivate deeper connection and trust with your community How to know if your child/teenager's mental health is suffering and what to do about it. Issues with mental health and bullying in public school systems. Advice for parents on identifying signs of mental illness in children. Tools and ideas to connect and communicate with your kids How Jennifer grew her business through communication, vulnerability, transparency, and technician recognition. The benefits of giving support/recognition items to your customers and technicians Building trust by being honest when communicating with your employees/contractors Service Business Mastery Podcast https://www.servicebusinessmastery.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Hey, we're back with another interesting and fun episode for you! If you want continued success during these times when business may slow down or dip completely, then an 'off-season marketing strategy' will help strengthen what has already been done right! Do you want to improve your marketing strategy and get better results? No need to worry as we bring you an episode where two expert digital marketing strategists, Thaddeus Tondu and Evan Hoffman, discuss the secrets to off-season marketing. Join Tersh Blissett and his co-host on the Service Business Mastery podcast as they talk branding with the magazine branding expert himself, Evan Hoffman, and his partner, Thaddeus Tondu. Evan and Thaddeus are the hosts of the HVAC Success: Secrets Revealed podcast and the owner of OnPurpose Media, (A digital marketing agency driven by purpose and heart). In the show, they also talk about how you can make your business stand out and different things you can do to make your business more profitable. Let Tersh Blissett and Josh Crouch be your guide in getting you to the top here at Service Business Mastery. Tune in as they sit down with these amazing business owners, leaders who share valuable insights about management, marketing, pricing, human resources and so much more so a podcast dedicated to revealing the success secrets to create and unleash the ultimate HVAC business. Let their nuggets of wisdom goals guide you in owning a thriving, profitable, and ever-growing business. --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

A recent study conducted shows that 79% of marketers say PPC is hugely beneficial for their business. However, the trick is knowing HOW to develop a strategy that fosters that kind of success. But how is success in this channel measured? What do successful digital marketing campaigns even look like? Questions like these are the reason we brought two awesome guests to our show today: Sarah Ghirardo & Johnny Wenzel, Digital Marketing experts from Service Titan! Sarah is Sr. Marketing Operations Manager at Service Titan and is known for being a goal achiever, not just a goal setter. During her time at ServiceTitan, she has been able to grow direct revenue from service titan's content creation for tenants by over 20% month over month. Get lost in a deep conversation with Sarah and you probably will hear her say, "I am a leader in any industry I work in, I drive revenue... I fully believe your mindset for success drives your passion." Johnny is a Marketing Consultant at Service Titan and understands that Digital Marketing is both an art and a science. He is known for his ability to successfully combine data and the scientific method to messaging and communication, customized for one business at a time. His mantra? "Advertising is simply communication. The key is to deliver the right message, to the right person, at the right time, in the right place, giving them the right experience." In this episode we discuss: Their experiences with PPC marketing and wasted ad spend Tips to improve your digital marketing strategy Ways in which digital marketing is different in service-based industries The importance of researching your digital advertising agency We are very excited to share with you their experiences, expertise, and digital marketing PPC suggestions on this new episode of Service Business Mastery! Tune in to the latest in business services trends on Service Business Mastery by checking us on Apple Podcasts, Spotify, and our website. Listening on a desktop & can't see the links? Just search for Service Business Mastery in your favorite podcast player. Spotify Podcast Play Apple Podcasts Google Podcast Player Stitcher Radio Amazon Music iHeart Radio --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Know your numbers before Summer Hits w Jim Kruspe Episode Overview Is your business thriving, or are you just getting by? How would you even know if you do not know your numbers? You need not worry because your favorite Service Business Mastery Podcast is back with a topic that is crucial yet rarely discussed- "Know Your Numbers and How to Do Right Pricing"! Your PRICING is the most foundational element of your Business, and having a clear idea of your pricing strategy and profit margins (Gross / Net) will allow you to pivot quickly when your business slows down or spikes when demand increases. So come, Join Tersh Blissett and his co-host as they talk with Jim Kruspee (CEO of Profit Solutions Group) about how to properly price your service offerings and why having the right pricing is so important for your business! Let his nuggets of wisdom goals guide you in owning a thriving, profitable, and ever-growing business. ("Jim Kruspe is a business coach and consultant who specializes in working with small business owners, entrepreneurs, and multi-million dollar companies. Jim helps small businesses and entrepreneurs achieve work-life balance, pursue vision and strategy, and focus on priorities. He graduated from the University of Kentucky with a BS and BA. He spent his early career doing inside sales on the warehouse floor and then moved up to territory management and mid-level management with one of the nation's top HVAC suppliers. In recent years, Jim has partnered with savvy business professionals and been a minority owner in several businesses. He took a unique approach to growing their market share in new markets by showing them how to run a profitable business. Jim has more than 20 years of combined experience in management, sales, and coaching in the trades and professional service. In addition to his vast knowledge of starting, growing, and improving businesses, you gain access to his large network of colleagues that can help in various aspects of your business..") Are you a business owner who wants it to succeed, or is your business doing well, but you're unable to measure its effectiveness? Then this podcast is for you. In this episode of the Service Business Mastery Podcast, you will learn how to set your prices correctly and how to know your numbers. Jim advises that in addition to investing in the skills required to run your business effectively, you should also invest in the financial skills that every business owner requires to thrive. Financial information may intimidate you, or you may rely on your accountants and bookkeepers to handle all of your financial work for you, which is why OUTSOURCING such work has its own set of benefits. [00:36:00] "I love numbers, but bookkeeping and taxes are unbearable to me, so I strongly recommend that you do what you do best and delegate things you can outsource, such as accounting and payroll. There are advantages to doing so, especially if you are the CEO of a company," Jim Kruspe --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

What Are The Best Uniform For Your HVAC, Plumbing, & Electrical Technicians Episode Overview "Product assortments that are built for the unique roles of your trade" HVAC Technician uniforms- What's trending? Here we are with another exciting podcast episode for you that you definitely won't want to miss This episode will be both entertaining and helpful as Chris Walker shares some great tips on how to select the comforting yet stylish uniform when at work and slay the day like a boss. Join Tersh Blissett and his co-host as they sit with senior director of sales from Carhartt Company Gear- Chris Walker and discuss Carhartt, what they have to offer for the team, your team as an employee, and what are the transitions they made in the past couple of years and what they're bringing to the table. Let his nuggets of wisdom goals guide you in owning a thriving, profitable, and ever-growing business. (As a business-focused IT leader, Chris Walker has extensive experience implementing technology innovations to enable business. He has held leadership positions in software development, IT infrastructure, and support services. He has a track record of developing IT strategies, establishing a vision, and winning buy-in. Presently, he is the senior director of sales for Carhartt Company Gear, a company focused on the workwear side.) Are you an HVAC Service professional? If so, you probably have a good understanding of safety and health guidelines but are you curious about what plumbing technicians or plumbers should wear? Then you need to listen to this podcast. Carhartt is not just about products, it's a service model. [00:05:00] "When you think about it, it's less about product changes and more about the service model. At Carhartt, we do tailor our products to the specific needs of businesses in those markets", says Chris Walker. "Consequently, when we style the product around the industry, we look at the end-users, their jobs, and what they do daily. Our product team would talk to you about how much time they spend on job sites, observing and working with them as well as what they come into contact with, and what they do on the job site. We want to design the product to meet their demands, not only to facilitate their comfort, which is crucial, but also to make sure that it lasts longer", he adds. Having someone come in wearing dirty clothes is awful, isn't it? [00:13:00] "So Ideally, you should have two or three extra sets so you can wash them one day while wearing them. Some companies even go so far as to buy a couple of sets but then allow the employee to buy more on their own. So if they want more gear, they can go buy it", says Chris Walker. Is branding done by you, or do we need to send them to a seamstress? "The great thing is that we have this website we launched two years ago. It's designed to be an all-in-one DIY destination, where you can control your destiny. Browse and shop DIY clothing, apparel, and gear at Carhartt.com- Workwear, clothing, and gear that work as hard as you do. You can upload your logo once you've registered, and then you can purchase your products which then arrive at your door," Chris Walke. Why Choose Carhartt Work Uniforms? No matter how big or small your crew is, finding the right uniform provider can be challenging. However, nothing beats the quality of works clothing fortified with renowned Carhartt toughness when it comes to superior uniforms. After all, it's the uniform your people will want, and be grateful for. Carhartt Company Gear offers a range of services, from first-rate service to a wide range of sizes and styles available to both men and women. They have proved this over the years and have worked hard to ensure they deliver specialized uniforms that are unique to your industry and which are backed by our 132-year history. With Carhartt Company Gear, you can purchase tailored workwear designed specifically for your industry. For managed uniform and rental laundry programs, you can either purchase directly from Carhartt or partner with a Carhartt Certified distributor. With Carhartt's branded work uniforms, you can make your mark and outwork the competition. So, interested in Uniforms for Your Technicians? So If you would like to learn more about Brand Your Gear-Carhartt's uniform rental program, or to sign up, click here. Help your employees show even more pride in their work with a reliable uniform rental program! KEY TAKEAWAYS FROM THE SHOW: Uniforms help professional service company employees such as HVAC technicians, electricians, plumbers, and others build credibility and confidence when interacting with customers. These technicians have a lot on their plates, what with crawling in confined spaces, climbing ladders, and keeping major mechanical systems running. They deserve a uniform that is comfortable to wear, moves with them, and instills pride in their work and the company they represent. During this episode, we'll talk about how you can provide your staff with professional-looking work uniforms that are comfortable. How Carhartt may set up a uniform rental program for HVAC Business owners that gives them a variety of outfits that fit well and promote your brand at every client interaction. Intrigue? Listen to this podcast and get equipped with essential business advice from this impactful conversation. So, what're you waiting for? Tune into this episode right away and get one step closer to becoming the successful owner of your dreams. Subscribe to Service Business Mastery on Apple Podcasts, Spotify, our website, or wherever you get podcasts to hear more such fascinating and insightful stories. www.servicebusinessmastery.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Blaine Oelkers - Improve Your Efficiency & Productivity Instantly Episode Overview Join Tersh Blissett and his co-host as they discuss with Blaine Oelkers (Chief Results Officer, and CEO Warrior) about becoming more efficient with your personal life, which will, in turn, create more efficiencies within your business! Let Tersh Blissett and Josh Crouch be your guide in getting you to the top here at Service Business Mastery. (Blaine Oelkers is a lifetime entrepreneur, a graduate of Purdue University and Stanford University's Entrepreneurship program. He's a leading authority on Personal Implementation and America's only Chief Results Officer® and Day Ahead™ Specialist. He has been creating and operating profitable businesses for over two decades. Blaine has owned and operated a consulting firm, a franchise with the world's largest pizza delivery company, four health and wellness businesses, and a personal development company. His passion is to help people take control of their lives by taking control of themselves. He will help you master yourself and your life.) This podcast will help YOU improve your wellness, take charge of your lives, and become more successful in business. So, listen to this podcast to learn how to get desired results, know which habits produce success, and stick with them for a lifetime. We may be busy all day, but we may not always be productive, right? So, it's important to prioritize tasks without becoming sidetracked by less important tasks to complete them swiftly. [00:11:00] "There's a chart called The Four Quadrants by Stephen Covey. The Eisenhower Box is another name for it. And that's where you have these quadrants of what's urgent and important, and you're breaking it down and trying to get away from the less urgent and move on to the things that are essential but not urgent. So, when you're looking at that, there's an adage that says, "If you can do it in two minutes, do it now." That was something I used to believe as well," says Blaine Oelkers. It makes a huge difference not to let other people decide how you schedule your time. That was a game-changer for Blaine a few years ago. [00:15:00] "One of the most beneficial things you can do is to get to know yourself and then schedule time with yourself. And don't allow anyone to get in the way of it." Keep a check on your daily practices. "If you check your emails first thing in the morning, you will become irritated and damaged in the long run." [00:24:00] "My favorite way to start the day is to take a mental shower in the morning. The majority of people shower every day, but the first thing I like to do after waking up is Meditate- to clear my mind. Sure, I enjoy a ten-minute shower, but guess what, I'll do it even if I only have one minute or three," says Blaine Oelkers. Do you have a favorite meditation app for a mind-clearing session? (Recommendations) [00:25:00] "I think these are the top three apps for mindfulness: Headspace, Calm, and Insight Timer (which is a free one, and then there are the premium versions)," says Blaine Oelkers. "The mind shower has several benefits There are certain physical benefits, such as feeling calmer, less agitated, and like you've reset yourself, your blood pressure normalizes, so it offers numerous health benefits," he further adds. [00:29:00] "At the end of a mind shower, I begin to wonder, "OK, what's most important this day" As a result, I choose a word each year. This year my word is Vital, so when I get up in the morning, I look at my schedule and ask myself, "What's vital today" If I only accomplished one thing today, I would consider that a successful day," Blaine Oelkers. So, what are you waiting for? Tune in to LEARN LIFE-CHANGING STRATEGIES LIKE: The 30 Minute HourTM – Get an hour's worth of stuff done in just 30 minutes. The 21-Second HabitsTM – Create new habits in just 21 seconds, not 21 days! WYTAYBATM (What You Think About You Bring About) - Secrets to Unlock the Full Power of Your Mind Results MachinesTM Making Your Results Automatic The Lost Pages of Think and Grow Rich – That's Why You Didn't Grow Rich • A Day AheadTM Living – Always Ahead, Never Behind or Overwhelmed Some more highlights from the show: Tips on how to be the most productive version of yourself What are the ways to achieve your business goals by prioritizing which tasks we perform and how to become as efficient as possible without wasting time? He talks about Habit Creation as well How effective the 80/20 rule can turn out for you and your business? What are some helpful Mediation apps, and how can you use them regularly? How to get over your fear of failing and achieve something wonderful. Ultimately the show discusses ways to improve your efficiency and productivity to take your business to the next level. This is one episode you won't want to miss! We hope you enjoy this episode. Subscribe to Service Business Mastery on Apple Podcasts, Spotify, our website, or wherever you get podcasts to hear more such fascinating and insightful stories. Spotify Podcast Play Apple Podcasts Google Podcast Player Stitcher Radio Amazon Music iHeart Radio --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support