Fraudology Podcast with Karisse Hendrick

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai This week, two co-founders of the fraud tech company Ravelin stopped by Fraudology to "nerd out" on current fraud topics. Mairtin O'Riada and Martin Sweeney met each other when they were working to solve new fraud issues at the UK/EU tech start-up & ride sharing app, Hailo.When they couldn't find the right solution on the market for their unique issues, they decided to create one in-house. And later, started Ravelin with two others. Karisse and the "Martins" had a lot of fun talking about several areas of fraud including:Highlights from their recent "Merchant Perspectives on Fraud & Payments" Study (download here: www.Ravelin.com/Fraudology)Current hot topics such as PSD2, ATOs, Mobile wallet fraud their merchants are experiencing (the "... Pay"s)Reflections on the current vendor landscape overall and where it may be goingTo learn more about Ravelin, visit www.Ravelin.com Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai Follow up on the NS8 controversy & why the former CEO Adam Rogas won't be interviewed on FraudologyThe rise of BNPL payment methods & the fraud issues e-commerce companies have experiencedThe fine print to look for in a contract with a BNPL provider + MasterCard's play for BNPL and the hidden expense passed on to CNP merchantsFraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In his third appearance on Fraudology, Frank McKenna, the author behind the popular blog "Frank on Fraud" & co-founder of Point Predictive shares the recent statistics shared in Point Predictive's 2022 Auto Fraud Survey, and why auto lending fraud is up 260% since last year!How are people stealing over $7.7 Billion in cars in the US using the auto loan process?What lessons can other fintech companies learn from this report, and the fraud issues plaguing the auto lending industry?Why does Frank believe that the outrageous amounts of money stolen in Covid stimulus payments (PPP, unemployment fraud, EIDL, etc.) is partially to blame for the lending industry's recent increase in fraud? All of these questions and several other topics are covered in this enlightening conversation. Even if your company is not in the auto lending business, there are several lessons to glean. Plus, Frank shared a few "fun" fraud anecdotes that we all can enjoy. Frank McKenna can be found here: https://www.linkedin.com/in/frankmckenna/ and here: https://frankonfraud.com/The auto fraud report can be found here: https://pointpredictive.com/auto-fraud-trends-report/Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In September 2020, Adam Rogas, CEO of NS8 was accused of receiving $100 million in investments from VCs for a fraud technology company barely anyone in the anti-fraud community had heard of. He was then arrested & charged with securities fraud & wire fraud for falsifying bank statements to reflect non-existent income from online merchants. (originally covered on episode 5 of the Fraudology podcast)This week, Adam Rogas plead guilty and is facing up to 20 years in federal prison. In this episode, Karisse provides a full update on the case since it was last in the headlines, and provides extra information from the industry that wasn't covered in the articles. Karisse also provides an update on Visa & MasterCard no longer authorizing transactions in or from the Russian Federation and talks about the latest true fraud stories covered in "Scam TV" shows.Forbes Story on Adam Rogas:https://www.forbes.com/sites/davidjeans/2022/03/18/ns8-adam-rogas-fraud/?sh=83ee1a86836dFraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai Cyber & Financial fraud coming from Eastern Europe isn't new. But, in light of the recent Russian invasion of Ukraine, recent international sanctions are greatly impacting the people of Russia. How will this increase or change online fraud & cyber security as we have come to know it? Robert Villanueva, an expert on Eastern European cyber fraud and a former US Secret Service agent with 25+ years of cyber threat intelligence experience sits down with Karisse to answer the above question & more. Including:*An overview of his career experience within the USSS, founding the Cyber Intelligence Division & international task force and applying his breadth of cyber threat intelligence knowledge to the company he co-founded, Q6 Cyber.*How the different levels or tiers of cybercrime work in Eastern Europe, and particularly Russia, and how cybercriminals see political unrest as an opportunity to increase their financial crimes against Western online companies*Why banks, fintech, and online companies are seeing more sophisticated Account Takeovers (ATOs) targeting their consumers, especially targeting digital currencies (including online gift cards)*What critical steps fraud & cybersecurity companies need to take to protect your company and employees from the increased cyber threats targeting Western countriesRobert is a wealth of knowledge and a great resource to learn more about the specific threats targeting your company. He can be reached at RV@ q6cyber (dot) com or on LinkedIn at https://www.linkedin.com/in/robert-v-0b3a4413/Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai Last week, more than 1300 online fraud & payments professionals from the biggest online companies in the world reconnected after 3 long years at MRC Vegas 2022. There was A LOT to catch up & collaborate on. In this episode, Karisse shares some of the highlights of last week (fraud-fighter karaoke?), as well as themes of conversation and some takeaways from a few educational sessions. Some of the topics/themes include:-The new true cost of fraud multiplier for 2022-An issuer's perspective on current online fraud issues & 1st party chargebacks-Google's perspective on how adding empathy to the customer journey can lead to higher sales and customer lifetime valueTo submit vendor emails and/or stories for the contest (and follow-up episode with lessons from the submissions), email Karisse @ chargelyticsconsulting (dot) com. There will be prizes, and all correspondence & stories will be shared anonymously.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai At the MRC Vegas '22 conference last week, the host of the Fraudology podcast, Karisse Hendrick presented with veteran fraud-fighter and VP of Customer Experience at Prove, Mary Ann MIller. This episode provides a recording of that presentation.In this episode, we will cover:-Current fraud threats to e-commerce, as well as business needs that need to be solved-Real-world examples of times when identity-proofing wasn't used, as well as a case study in which fraud was stopped, and sales rose-Unique ways to utilize identity information in a users' mobile phone (behind the scenes) to identify trusted users, leading to increased revenueFraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai Recorded live from MRC in Vegas, Karisse talks about her new program, and what she's expecting from the conference. Karisse goes into the data from Ravelin's Online Merchant Perspective Survey. Download your copy here.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai John Matas, Head of Global Fraud & Risk Operations at Etsy is my guest again today & we had a lot to talk about! Part Two of our conversation includes:Just how expansive the impact of fraud/losses/abuse can be for an online business; extending beyond chargebacksWays to present the business case of the total cost of fraud in ways that leadership will understandWhat John believes are the most important qualities when hiring successful fraud-fightersHis best advice for those interested in staying successful in the fraud prevention industryTo connect with John on LinkedIn (for networking & collaboration; no solicitations, please!): https://www.linkedin.com/in/johnmatas/Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai On today's episode, Karisse discusses:Russian sanctions impact online fraud rates; what is being targeted and what to watch for as cyber criminals based in Russia seek ways to monetize American credentials to get around sanctions imposed on RussiaSpecific ATO (Account Takeover) methods to be aware of; (To hear Eli Dominitz, CEO of Q6 Cyber further discuss how ATOs via malware work, listen to Episode 13 of Fraudology from 12-03-2020)Information about the latest scammer/"con woman"/fraudster to make headlines: Danielle MIller; unlike Anna Delvey or Simon Leviev, Danielle did not personally know most of her victims. Instead, she chose to steal identities and make high-dollar purchases in their names & on their credit cards. She also received 4 PPP loans totaling ~ $1 Million USD in 2020; Read the full story here: https://nymag.com/intelligencer/article/danielle-miller-scammer.htmlTo pre-purchase the Fraud Analytics book mentioned at the beginning of the episode: www.practicalfraudprevention.com Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.