

Fraudology Podcast with Karisse Hendrick
Karisse Hendrick
If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case".
Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud.
On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention!
Subscribe to be alerted when a new episode is out and please rate & review where you can, to help others find this new & unique podcast!
Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud.
On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention!
Subscribe to be alerted when a new episode is out and please rate & review where you can, to help others find this new & unique podcast!
Episodes
Mentioned books

Feb 8, 2024 • 48min
Fraud News: Deepfake Deception & Rampant Social Media Ad Fraud
Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this explosive episode of Fraudology, we dive into the underbelly of online scams, the unethical use of AI such as deep fakes, and the ongoing strife within major social media platforms to maintain content integrity amidst layoffs and fraudulent activities. With a captivating discussion on how the landscape of fraud is ever-evolving, Karisse unpacks the interconnected nature of fraudulent schemes across social media, the rise of AI-generated content and its implications, and the critical need for robust cybersecurity measures against the backdrop of rapidly advancing technologies. Join us on Fraudology to unravel the complexities of modern fraud and gain insights into protecting yourself in the digital world.Articles Referenced In This Episode:Social Media Ad Fraud:https://www.businessinsider.com/social-media-flooded-spammy-ai-content-2023-8https://www.theinformation.com/articles/musks-x-is-flooded-with-ad-spam-stolen-credit-cards-may-be-keyhttps://www.404media.co/fake-bill-ackman-and-jim-cramer-instagram-ads-are-trying-to-take-my-money/The $25 Million (Deepfake) Conference Call:https://www.wionews.com/technology/hong-kong-office-employee-loses-more-than-25-million-after-video-call-with-deepfake-chief-financial-officer-686908Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Feb 6, 2024 • 1h 10min
The Newest Generation of Bot Attacks w/ Nate Kharrl @ Spec
Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick is joined by Nate Kharrl, CEO of Spec, and a pioneer in bridging the gap between fraud and Infosec teams. As they delve into the complexities of bot attacks, they reveal how fraud teams are increasingly relying on technical solutions (often owned by InfoSec teams) to combat sophisticated tools used by fraudsters. Nate shares his expertise on identifying and mitigating the impact of the newest generation of bots: all-in-one bots and how they bypass most traditional bot detection tools. Nate shares innovative strategies to detect & prevent bot attacks by resellers, fraudsters & credential stuffers like using poison data; while Karisse emphasizes the importance of effective communication between fraud and Infosec. Together, they explore the evolving landscape of online threats and the crucial collaboration needed to safeguard businesses against the cunning exploits of modern bots. Tune in for an insightful discussion on the shifting battleground of cybersecurity and the urgent need for united defenses in the digital age.To connect with Nate Kharrl Directly: https://www.linkedin.com/in/nate-kharrl/Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Feb 1, 2024 • 24min
A Tsunami of Credential Stuffing Attacks
Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Karisse Hendrick delves into the "mother of all breaches," MOAB, a massive data leak containing over 26 billion records from various platforms and breaches. She highlights the danger of credential stuffing attacks, the impact on consumer security, and the importance of taking proactive measures to protect against such threats. Karisse emphasizes the need for strong passwords, multifactor authentication, and heightened vigilance in response to the unprecedented scale of this breach. If you're navigating the world of online security and e-commerce, this episode provides essential insights to safeguard against the evolving landscape of cyber threats.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Jan 30, 2024 • 51min
Reclaiming Trust: Preventing Consumer-Focused Scams Before They Happen w/ James Olden & Rob McCall @ Uphold
Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this captivating episode of Fraudology, host Karisse Hendrick is joined by financial protection experts James Olden and Rob McCall from the financial services & crypto wallet company Uphold. Listen as they delve into the intricate world of preventing consumer-focused scams before they happen with a multi-layered approach like no other Karisse has heard of before. They tackle an array of cunning scams threatening consumer security, from romance and investment deceptions to impersonation tricks, and explain Uphold's unique & dynamic strategies to fend off such fraudulent activities targeting their users. With a focus on customer education and proactive communication, they discuss how their teams dedication to safeguarding consumer interests not only builds trust (and loyal customers) but yields remarkable success in halting potential financial catastrophes.Tune in to hear how Olden and McCall's efforts in raising fraud awareness and implementing robust security measures have significantly reduced the incidence of scams, and how their personalized touch enhances consumer loyalty. The conversation takes us through Uphold's journey of refining fraud prevention practices and the emotional landscape of helping victims, culminating in insights on the future of scam evolution and the vital role of empathy in this challenging yet rewarding field.To connect directly with Rob McCall (No solicitations please):https://www.linkedin.com/in/rob-mccall-884b8851/To connect directly with James Olden (No solicitations please):https://www.linkedin.com/in/james-olden/Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Jan 25, 2024 • 35min
The Stark Reality of Financial Scams: Andy Cohen's Eye-Opening Experience
Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this gripping episode of Fraudology, Karisse Hendrick, alongside legal and consulting expert Erin West, delve into the harrowing tale of Andy Cohen's encounter with a sophisticated financial scam. Cohen, a renowned media figure, faced a loss in six-figures to fraudsters employing a potent blend of social engineering, phishing, and a false sense of urgency. Tune in as we dissect how this incident exposes the critical need for consumer education in the digital age and the gaps in financial institutions' responsibility towards scam victims.Additionally, we'll explore a shocking "What the Fraud" case, where a NYPD rookie compromised an arrestee's financial security. This episode serves not only as a cautionary tale but also as an urgent call to arms for more public figures to use their influence to combat the rising tide of financial deception by raising awareness and aiding prevention efforts.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Jan 23, 2024 • 1h 3min
The Art of Deception: Dissecting Pig Butchering Scams w/ Erin West
Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai Join us on this episode of Fraudology as host Karisse Hendrick delves into the nefarious world of the "pig butchering" scams with special guest Erin West, Deputy District Attorney for Santa Clara County in California. Erin has become a fierce advocate for victims of financial crimes after hearing heartbreaking story after heartbreaking story about this popular type of consumer-focused scam. Discover the alarming expansion of this long-con job that fuses romance scams, investment fraud, and cryptocurrency deception, causing staggering losses far beyond the $3.3 billion reported by Americans last year.In our conversation, we explore the psychological impact on victims, the connection of this scam to organized crime, and the pressing need for greater public awareness and police education to combat & seize funds from these rampant schemes. Learn about the critical role of reporting to authorities like the IC3 and the FBI to aid in the allocation and prioritization of resource to tackle these transnational cyber threats. Erin West shares her professional journey and the collaborative efforts being taken, including Operation Shamrock, to disrupt these complex fraud networks and bring justice to those affected.To Connect With Erin Directly:https://www.linkedin.com/in/erinnordbyweFraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Jan 18, 2024 • 42min
Exposed: 35 Million More Usernames & Passwords + Credential Stuffing Attack In the Headlines
Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai On this timely episode of Fraudology, host Karisse Hendrick delves into the far-reaching repercussions of the alarming rise in data breaches, particularly the recent Comcast breach impacting a massive 35 million accounts in the US. As cyber threats evolve, this episode uncovers how such breaches fuel online fraud and account takeovers, posing severe challenges for consumers, online businesses, and financial institutions. Karisse then breaks down the recent case of the Australian retailer, The Iconic, as an instructive example of the relationship between data breaches and account takeovers, and the critical need for heightened account security measures and proactive customer communication. For anyone with a stake in maintaining digital trust, this episode is an indispensable guide to understanding the intersecting worlds of data breaches, fraud prevention, and the enduring importance of safeguarding consumer confidence.Related News Articles:https://www.bleepingcomputer.com/news/security/xfinity-discloses-data-breach-affecting-over-35-million-people/https://www.abc.net.au/news/2024-01-09/the-iconic-customers-account-hack-fraudulent-transactions/103292660Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Jan 16, 2024 • 50min
Getting That Coveted Seat at The Table + Fighting Fraud in Crypto w/ James Olden and Rob McCall @ Uphold
James Olden and Rob McCall, fraud strategy experts at Uphold, dive into the world of cryptocurrency and fraud prevention. They discuss Uphold's innovative approaches to enhancing customer security and building trust. The duo emphasizes the importance of transparent communication and strong leadership in fostering a collaborative environment. They also reflect on the evolving challenges in crypto, highlighting the need for adaptability and proactive fraud strategies to navigate risks effectively.

Jan 11, 2024 • 48min
Merchant Fraud DOJ Complaint
Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai A "Chargeback Fraud Protection" Company is Accused of FraudIn today's episode of Fraudology, host Karisse Hendrick dives into the official court filing by the United States District Attorney of Eastern California against a company that claimed to be "the nation's most comprehensive chargeback fraud protection service". While it's not the first time, it's still rare for a company that promises fraud and/or chargeback prevention to be formally accused of fraud. And the fraud this company is accused of committing is complex and egregious.Relying on her risk experience in the merchant processing world, Karisse explains how payment processors assess risk when reviewing activity on merchant accounts. The rules around what types of companies can and cannot process credit cards, as well as the thresholds set by Visa & MasterCard for chargebacks is exactly what this company set out to game. With the help of an article written by her friend Frank McKenna (of FrankOnFraud.com), and the recently unsealed court documents, Karisse walks listeners through the elaborate scheme that was responsible for processing over $97 million in questionable and fraudulent transactions. Through transaction laundering and shell corporations, this company managed to stay under the radar of multiple payment processors they were lying to for almost 6 years. Until fraud investigators working for one of the merchant processors they defrauded caught on to their scheme and it started to unravel, getting the attention of the US Department of Justice.Through learning about the ins and outs of this case, you'll learn the overarching premise of fraud prevention in the payment processing space, which is not discussed often on Fraudology or other fraud news sources. This case should also serve as a warning to companies that have taken part in similar practices, as the DOJ has been vocal about wanting to set a precedent for this type of fraud.Related Links:Frankonfraud.comArticle: The Fraud Protection Company They Say is Just a Sham:https://frankonfraud.com/fraud-trends/this-fraud-prevention-company-that-was-a-sham/The Federal Complaint Against the founders of CB Surety, Resellers Consultants, KP testing LLC and others:https://frankonfraud.com/wp-content/uploads/2023/12/cb_surety_complaint.pdfFraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Jan 9, 2024 • 1h 4min
Unveiling the Future of Fraud: Predictions For Online Fraud in 2024 w/ Mary Ann Miller and Frank McKenna
Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this riveting episode of Fraudology, host Karisse Hendrick is joined by fraud prevention heavyweights Mary Ann Miller and Frank McKenna to delve into the murky waters of online fraud as we step into 2024. With their expert insights, we explore the latest fraudulent tactics in the booming industries of cryptocurrency, banking, e-commerce, and Fintech. Mary Ann, Frank, and Karisse share some of their predictions for the fraud landscape of 2024 and offer their invaluable advice on how businesses can proactively gear up to fight back against these emerging threats. This is the episode you can't afford to miss on Fraudology—where the future of fraud is revealed without the need for a crystal ball.Prepare to be enlightened as these 3 experts dissect critical topics such as the influence of economic downturns on founder fraud, the inadequate KYC processes besieged by data breaches, and the alarming potential of AI in cloning voices and scamming the public. They also discuss the pressing concerns in identity verification amidst the rise of AI-driven deep fakes and digital doppelgangers. Don't miss our comprehensive discussion on the future of fraud prevention, the evolution of scams, and the importance of community and persistence for fraud practitioners in these challenging times.To read the full predictions article on Frank on Fraud: https://frankonfraud.com/fraud-trends/its-fraud-at-full-throttle-our-predictions-for-2024/To connect directly with Mary Ann Miller:https://www.linkedin.com/in/cybergalmam/To connect directly with Frank McKenna:https://www.linkedin.com/in/frankmckenna/Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.


