Fraudology Podcast with Karisse Hendrick

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick is joined by fraud expert Frank McKenna to tackle the alarming trends in scams and identity fraud. They discuss a range of fraud schemes from FEMA impersonators exploiting disaster victims to the sinister growth of CPN (Credit Privacy Number) schemes where stolen Social Security numbers are sold under the guise of building new credit profiles. Frank also sheds light on the manipulative tactics of fraudsters in creating fake merchant accounts and utilizing social media to exploit those in dire financial situations. Tune in to gain a deeper understanding of these complex fraud mechanisms and the imperative of staying vigilant in an increasingly digital world.To follow Frank on LinkedIn: https://www.linkedin.com/in/frankmckenna/To subscribe to the Frank on Fraud newsletter: https://frankonfraud.com/subscribe/Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology, join host Karisse Hendrick as she delves into the intricate world of merchant processing fraud. In this solo exploration, Karisse discusses a compelling case involving a luxury appliance retailer, Perch, which suddenly closed its doors, leaving substantial unfulfilled orders and an avalanche of chargebacks amounting to a staggering $50 million. Dive into the complexities of how merchant processors like Amex and Worldpay are managing the fallout, the intricacies of chargebacks, the legal implications, and insightful reflections on risk management strategies used by fraud analysts in merchant processing environments. Tune in for a detailed analysis that intersects legal action, financial obligations, and the relentless challenges faced by payment processors in high-ticket transactions.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology, we're joined again by Andrew Austin, a seasoned expert in fraud prevention, as he shares the significance of networking and building trustworthy relationships for career advancement in the fraud industry. Andrew talks about his engaging "Fraud Fridays in February" initiative, where he opened his calendar to anyone in the fraud, AML, cybercrime, or the law enforcement community, emphasizing the unmatched value of personal connections over cold call tactics.Our host, Karisse Hendrick, and Andrew delve into the finer points of creating genuine rapport through their candid and sometimes comical experiences, including Andrew's lighthearted social media antics as the "Famous fraud guy." They discuss the caution required in today's digital networking age against potential fraudsters, the nuances of vendor relationships, and the positive outcomes of non-agenda-driven communication.Listen now for rich insights on the blend of professionalism and personality in networking, and why trust and collaboration take precedence over sales in fostering long-term industry partnerships. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick delves into the dark underbelly of cyber fraud that's hitting even the most vigilant of companies. As scams evolve, Karisse brings to light the concerning trends in insider fraud involving employees, spotlighting incidents like T-Mobile employees being lured into SIM swapping scams and customers planning a hefty lawsuit against Bank of Montreal for wire transfer fraud. Join us as Karisse also explores the alarming effectiveness of malware distributed through fake Facebook AI service pages, impacting over a million users, and Google's firm stance against fraudulent developers. Stay informed on the mechanisms of these sophisticated schemes and learn about the necessity of inter-industry cooperation and knowledge-sharing to combat these digital cons.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology join Karisse Hendrick and as she submerges into the complexities of combating financial scams with banking fraud expert, Hailey Windham. In this detailed discussion, they cover the crucial need for increased accountability within financial institutions, tackle the gray areas in distinguishing fraud from scams, and explore the intricacies of processes like CIP and KYC in enhancing fraud prevention. Hailey shares her insights on the importance of consumer education, creative marketing strategies used by credit unions, and the significance of implementing proactive measures in anticipation of evolving regulations. Don't miss this vital conversation aimed at fortifying our defenses against the ever-evolving threat of financial fraud.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Karisse Hendrick dissects some of the week's most impactful fraud news. Discover the grave consequences of the AT&T data breach resulting in over 73 million compromised customer profiles, with insights on its potential effect on online fraud. Dive into the controversial lawsuit where the New York Attorney General takes on Citibank for inadequate fraud victim protections, leading to significant financial losses for consumers. Plus, learn about the FBI's warning regarding advanced AI kidnapping scams and hear why a simple family safe word could be your best defense against these high-tech threats. Tune in for a deep dive into these topics and understand the importance of staying informed in the ever-evolving world of online fraud.Remember to like, share, and subscribe to Fraudology for the latest insights and discussions on safeguarding against online scams and embracing your inner fraudologist. Stay vigilant and we'll catch you in the next episode.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick sits down with Senior Intelligence Analyst Paul Raffile, to delve into the alarming rise of financial sextortion schemes targeting minors—a crime that has seen an 18,000% increase in reports over the past two years. Paul, with his extensive experience in combating financial fraud and cybercrime, sheds light on the ruthless tactics employed by cybercriminal groups like the Yahoo Boys, who not only financially exploit teenagers but also inflict devastating psychological harm, sometimes leading to tragic outcomes.This discussion emphasizes the pressing need for awareness, robust conversations at a national level, and targeted preventative measures by parents, social media platforms, and financial institutions to address and combat this heinous and escalating threat.*This episode does contain sensitive topics including sextortion of minors and teen suicideTo Connect or Follow Paul Raffile on LinkedIn: https://www.linkedin.com/in/raffile/Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this gripping episode of Fraudology, our seasoned host Karisse Hendrick returns fresh from the bustling halls of the MRC conference in Las Vegas to bring you insider insights and key takeaways from one of the largest gatherings in the e-commerce fraud prevention world. Dive in as Karisse unpacks the evolving landscape of payment security, with a particular focus on the compelling discussions surrounding the transition to eight-digit BINs and their crucial role in fraud detection, as well as the sneaky tactics behind refund fraud that are keeping retailers on their toes. From networking events that brought together over 100 passionate listeners and professionals to the vibrant expo halls unveiling cutting-edge technologies, this episode is a must-listen for anyone keen to stay ahead in the dynamic world of fraud prevention.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology join host Karisse Hendrick on this insightful episode of Fraudology as she sits down with Adi Raghuwanshi, senior director of engineering at Indiegogo, to delve into their cutting-edge fraud prevention strategies. Discover how Indiegogo's integration of Spec's technology has transformed their approach, significantly reducing chargeback filings and account takeovers, and how their user behavior tagging system provides deeper insights into fraudulent activities without compromising platform performance.Key moments:00:00 - 05:09 Software engineer with experience in US and India.05:17 - 08:00 Trust is crucial for timely, safe deliveries.08:03 - 12:50 Chargebacks can affect customer base and bottom line.12:55 - 16:29 Extra authentication methods issued for suspicious transactions.16:30 - 17:27 Be proactive in stopping early attacks online.17:28 - 22:41 Checkout process includes fraud checks and onboarding.26:28 - 31:00 API enables asynchronous feedback loop for fraud detection.31:45 - 34:50 Account takeover using bots and proxies stopped.34:59 - 41:00 Bot traffic affects conversion rates and decisions.41:06 - 43:00 Responsive staff, unexpected insights from fraud partner.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology host Karisse Hendrick delves into the recently released Better Business Bureau (BBB) Scam Tracker Risk Report, highlighting the prevalent scams and the changing landscape of online fraud. She discusses the differences between scams and fraud and provides insights into the top risky scams, including investment and cryptocurrency scams, employment scams, and online purchase scams. Karisse also emphasizes the impact of scams on younger demographics and offers practical tips for avoiding scams, making this an essential listen for anyone navigating the complexities of online fraud.00:00 - 04:00 Intro exploring online fraud from e-commerce perspective.04:14 - 09:00 Because of limited data trends are not fully representative.09:10 - 11:20 Tech roles harder to find and online scams rise.11:28 - 14:30 Scammers are using social media for fraud growth.14:38 - 18:30 Youth vulnerable to financial scams causing mental health impact.18:37 - 20:30 McKenna talks about business check fraud risks.20:59 - 23:00 Key tips to avoid scamsFraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.