Fraudology Podcast with Karisse Hendrick

Delve into the world of a massive refund fraud ring that targeted online retailers and designer brands, using tactics like false shipment tracking scans and bots. Explore the court document revealing the operations of this organization, including the involvement of key players like Tyree Samuel Tinsley. Gain insights into the methods used, the financial maneuvers, and the ongoing efforts to combat such fraudulent activities.

Exciting changes are on the horizon for European merchants as Visa revamps its fraud monitoring protocols. The introduction of the Acquirer Monitoring Program means stricter chargeback thresholds and increased scrutiny for acquirers. With older programs being phased out by 2025, businesses must adapt swiftly to avoid potential fees and pitfalls. This discussion highlights the urgency for merchants to prepare for a landscape reshaping the e-commerce scene across Europe and perhaps beyond. Tune in for vital insights on these upcoming challenges!

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick dives into the recent wave of alarming data breaches, shining a spotlight on the Ticketmaster breach and a series of subsequent cyberattacks targeting prominent service providers and vendors like Snowflake. Karisse discusses the shocking amount of personal data compromised, the potential types of fraud that could arise, and provides crucial advice for businesses to protect themselves against the monetization of this stolen information. Additionally, Karisse recommends her interview with Austin Harris from Tuesday's episode for those looking for a blend of humor and insightful stories from a seasoned fraud fighter.Stay informed about the mechanisms of these breaches and understand the steps you can take to safeguard your business in this timely and important episode of Fraudology.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Karisse Hendrick welcomes Austin Harris, Fraud Investigations Manager at Cross River Bank and host of the "Fraud Files Unleashed" podcast, to discuss the motivations behind fraud and the complexities of interviewing perpetrators. Austin delves into the evolving landscape of fraud driven by technology and social media, and the importance of collaboration between banks, law enforcement, and merchants to tackle these sophisticated schemes. They also address the burnout faced by fraud investigators and the power of passion and networking in making a significant impact. Tune in for an insightful conversation on the fight against fraud and the drive to help the helpless.To connect with Austin Harris on LinkedIn:https://www.linkedin.com/in/%E2%98%95%EF%B8%8F-austin-harris-cfe-cfci-32108118b/To listen to Fraud Files Unleashed on Apple:https://podcasts.apple.com/gb/podcast/fraud-files-unleashed/id1725901593To listen to Fraud Files Unleashed on Spotify: https://open.spotify.com/show/0LBUuzgMeyXK8PEgYcZAFR#:~:text=Welcome%20to%20Fraud%20Files%20Unleashed,dangers%20and%20intricacies%20of%20fraud.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Karisse Hendrick takes a deep dive into the dark side of encrypted messaging apps like Telegram and their impact on online fraud. Fresh from a speaking engagement in San Francisco, Karisse explores the burgeoning ecosystem of fraud as a service, breaking down how these platforms facilitate cybercrime through services like refund fraud, account takeover, and logins for sale. She explains the ease with which even inexperienced individuals can commit sophisticated fraud, thanks to the availability of step-by-step guides and affordable, outsourced criminal activities.Karisse also offers practical advice for fraud fighters interested in investigating these forums, stressing the importance of maintaining privacy and anonymity. Tune in to learn more about how these hidden digital corners are shaping the future of cybercrime and the essential measures needed to combat them.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick sits down in the hot seat and answers questions from the host of Banking on Fraudology, Hailey Windham. Together, they explore the intricate challenge of combating fraudulent activities without disrupting genuine transactions—a balancing act that every fraud fighter grapples with. Karisse will share her insights on the importance of analyzing transaction patterns to enhance machine learning tools, which are crucial in identifying and preventing e-commerce fraud.They also delve into the nuances of the chargeback process, discussing everything from the initial claim filed by a cardholder to the investigation undertaken by processors and banks. Moreover, Karisse sheds light on the potential pitfalls merchants face, such as the financial burdens of chargebacks, the critical importance of proper documentation, and effective responses that can recover substantial revenues.Now, let’s get started and dive into the world of banking fraud with fraud fighters Karisse Hendrick and Hailey Windham. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.------------------------Connect with Hailey.As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees. Windham’s initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organization’s size.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Karisse Hendrick and risk management consultant Gil Rosenthal discuss the complexities of Identity Document Verification (IDV) in tackling online fraud. They uncover how relying solely on traditional methods like driver's license verification is increasingly being circumvented by fraudsters. The discussion emphasizes the need for a diverse, multi-layered approach involving advanced methods like real-time utility bill screen grabs, and continuous vendor assessment to combat the evolving tactics used by fraudulent actors effectively. Tune in for insights on strengthening fraud prevention strategies without compromising user experience.To Follow and/or connect with Gil:https://www.linkedin.com/in/gil-rosenthal/Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Karisse explores crucial topics in the fraud prevention sphere. This week, we delve into the newly discovered vulnerabilities in credit application fraud at Shore United Bank and discuss the broader implications for online merchants and acquiring banks. Karisse also covers regulatory developments regarding Zelle payment disputes involving major banks like Wells Fargo and JPMorgan Chase, shedding light on the shifting landscape in scam liability. Don’t miss insights on how everyday consumers are being roped into fraudulent schemes, and learn how you can protect your operations against such threats. Tune in for an enlightening discussion on the latest trends and preventative measures in e-commerce fraud.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Hailey Windham, host of Banking on Fraudology, discusses her journey in fraud prevention, creating engagement programs at a credit union, and launching a podcast. They explore initiatives in South Carolina combatting financial fraud, selecting podcast sponsors, and Sardine's fraud prevention suite.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick dives deep into the recent class action lawsuit against LexisNexis. Accused of unlawfully profiting from consumers' personally identifiable information, LexisNexis faces allegations highlighting serious privacy concerns under California and Illinois law, amidst revelations of a potentially insecure seven-day free trial. We explore the lawsuit's broader implications for privacy rights, identity theft risks, and shifts in identity verification practices that may redefine the landscape for e-commerce, legal, and banking industries. Join Karisse as she unpacks this intricate case, scrutinizing the duel edges of personal data utility and vulnerability.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.