The Business of Healthcare Podcast with Tara Humphrey

Tara Humphrey
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Feb 22, 2023 • 37min

#231 The Future of patient-centric health information with Dr Juhi Tandon

Introducing Dr Juhi Tandon; superstar GP, wife, mother of two, and co-founder and Medical Director of Cognitant Group; a health technology group whose mission is to help people better understand their health by innovating the content and delivery of health information and digital services. I had the great pleasure of meeting Juhi over dinner at a MedTech conference in Malta and after hearing more about her passion for preventative medicine, reducing health inequalities and empowering patients to make informed decisions about their care, I was determined to feature her on the Business of Healthcare podcast; to dig deeper into the work of Cognitant Group and Juhi as a medic and entrepreneur, both on a personal and professional level. So, listen on to hear more about: Juhi's own journey into the fast paced and evolving world of medical technology; her goals and her altered perspective of the wider healthcare system since stepping outside of her role as a GP Cognitant's co-founders; what a good partnership should look and feel like (and their 10-year vision) Identifying your USP and engaging with your target market Tackling the fear of failure and being confident in decision-making The importance of self-care and staying active, even when you're under pressure Managing the growing pains of a business The Cognitant recruitment approach, balancing Cultural Fit and Cultural Add What to do when you're first starting out in business – juggling personal and professional demands, and overcoming personal challenges Mentions: WIRED Health Matthew Syed's Black Box Thinking - Marginal Gains and the Secrets of High Performance To find out more about Juhi, and Cognitant (and the solutions on offer): Juhi's LinkedIn profile Cognitant website Healthinote Work with me I'm Tara Humphrey and I am the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I've worked with 11 Training Hubs and supported over 50 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I'm also published in the London Journal of Primary Care and the author of over 250 Blogs For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Sign up to receive our free download – click here If you feel your leadership and management meetings are unproductive or you are uncertain of where you should prioritise your focus for the week. Thanks for tuning into this week's episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.
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Feb 15, 2023 • 40min

#230 Diary of a Managing Director with Tara Humphrey

For a long time, I've felt there's a noticeable gap in the podcast market of business leaders who are prepared to bare their souls and offer an honest and open, warts and all insight into their daily lives. And not just their professional lives; but how we balance the common conflict of being Managing Director and Mum, and maintaining ample self-care. So here goes…… This week I bring to you the diary of me. Access all areas to six days in a very typical week where I talk about… Why putting in a few hours on a Sunday can be invaluable in setting me up practically, and psychologically, for the week ahead How I engage with others; my team, my networks, my mentors and mentees, and my friends- and the inevitable cold callers, good and bad… Management of meetings and meeting outcomes, and the benefits of reflecting on the latter, in particular Why being active, taking time out to meditate and knowing when I've reached my limit are all key to maximising my own productivity How I manage my time (and inbox) to ensure I get the most out of my week, when I'm in and out of the office Working on the move and how to remain productive, even when you're stuck on the M25 Growing THC Primary Care and what's coming next Family time. How I mix business and pleasure in an average day and why my family are instrumental in shaping my approach and my decision-making. Mentions in episode PCN Plus Conference - register here today! Ankish Patel's Podcast Episode 229 Creating the culture and leading by experience Work with me I'm Tara Humphrey and I am the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I've worked with 11 Training Hubs and supported over 50 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I'm also published in the London Journal of Primary Care and the author of over 250 Blogs For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Sign up to receive our free download – click here If you feel your leadership and management meetings are unproductive or you are uncertain of where you should prioritise your focus for the week. Thanks for tuning into this week's episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.
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Feb 8, 2023 • 33min

#229 Creating the culture & leading by experience with Ankish Patel

"Creating the culture and leading by experience" is a mantra this week's podcast guest, Ankish Patel, swears by. As Chief Pharmacist and Head of Primary Care Workforce at Nottingham City General Practice Alliance, Ankish has responsibility for supporting over 150 members of staff spanning 8 primary care network areas and it's clear; he knows his stuff when it comes to managing, developing, and getting the best from his team. So I took this opportunity to quiz this self-confessed board game geek (and long time Man City fan) on all things leadership and workforce covering (and not limited to): His preferred approach when it comes to workforce development and why a 'bottom up' method resonates so strongly Consideration and modelling of staffing structures Balancing federation priorities alongside what's most important to staff on the ground and ensuring their voices are heard Recruitment and hiring dos and don'ts Sowing the seeds for innovation The power in evidencing the impact of what we are achieving both in qualitative and quantitative terms Why the journey to success is just that (i.e., it's a marathon, not a sprint) And a top tip for aspiring future leaders, according to Ankish? To listen, listen some more, and help those around you to solve their own problems. Mentions in this episode: Mary Seacole Programme NHS Leadership Academy's Action Learning Set Facilitator Programme The King's Fund Top Manager Programme Work with me I'm Tara Humphrey and I am the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I've worked with 11 Training Hubs and supported over 50 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I'm also published in the London Journal of Primary Care and the author of over 250 Blogs For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Sign up to receive our free download – click here If you feel your leadership and management meetings are unproductive or you are uncertain of where you should prioritise your focus for the week. Thanks for tuning into this week's episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.
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Feb 1, 2023 • 19min

#228 How to choose which events to attend

Let's get event planning! We are all well versed in mandatory training and where development within our individual roles is measured by the 'must do' workplace-based courses but when it comes to the events we choose, how do we target those which are most likely to make the biggest impact on our personal growth, and in our learning and progression as businesses and business leaders? Before the 'new year, new me' effect truly wears off (!) and diaries fill up even further, I bring to you a podcast episode focused on my own approach to events planning; both in terms of benchmarking and recognising my own personal development goals, and when considering the design and delivery of THC Primary Care's own events. Listen on to hear my advice and experiences about: Why not to book events too far in advance (unless there are more complex travel and logistical implications) When timing matters (especially when it comes to release of new guidance or embedding new process locally) How attending events which are not necessarily role or sector-specific can also be incredibly empowering What to consider when choosing your events, and thinking carefully about what you really want to get out of them, be it; opportunities to network or connect with peers, access to industry insights and policy development, completion of formal professional development, and / or marketing your product or services. I also offer insight into my approach in putting together our PCN Plus live event, which is open for registration NOW for all PCN leaders and takes place in Nottingham on Wednesday 1st March. And my other recommended events? The Primary Care Conference hosted by The NHS Confederation on 22nd February 2023 Best Practice London from 8th to 9th March 2023 NHS ConfedExpo 2023 in Manchester from the 14th to 15th June 2023 I also mention reading the book 'The Art of Gathering' and the advice I have taken about events management from Jessica Smith, Co-Founder at SomX. Both speak of the importance of value in an event, not just what we can get from them, something I have embraced and taken to heart. Work with me I'm Tara Humphrey and I am the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I've worked with 11 Training Hubs and supported over 50 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I'm also published in the London Journal of Primary Care and the author of over 250 Blogs For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Sign up to receive our free download – click here If you feel your leadership and management meetings are unproductive or you are uncertain of where you should prioritise your focus for the week. Thanks for tuning into this week's episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.
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Jan 25, 2023 • 21min

#227 5 book recommendations to improve your communication, leadership and productivity

It's our third episode of 2023 and to counter any recent effects of 'Blue Monday', as ever, it's my aim to offer some inspiration! So, this week on the podcast, I'm fully focused on my top five, most recently impactful reads, for those seeking empowerment, increased productivity levels and improved communication and leadership skills. These books have truly influenced my approach; both internally at THC Primary Care as a business leader, and in the way I collaborate with the networks and teams within my client-facing portfolio. Each of them has remained an enduring and key reference point when it comes to: Growing my business Nurturing and empowering staff Continually striving to communicate well Recognising the importance of self-awareness, manifestation, visualisation and remaining positive Adapting and adopting different approaches to prioritisation, organisation of time and task management Writing down goals, ideas, and giving your 'second brain' the stimulation and the respect it deserves Maintaining consistency And finally…. why taking a break from social media might be a good thing…. So, in no particular order, the books that you need in your life right now are: Twelve And A Half by Gary Vaynerchuk found here Manifest by Roxie Nafousi found here Hyperfocus by Chris Bailey found here Building A Second Brain by Tiago Forte found here The Compound Effect by Darren Hardy found here Mentions in this episode BoH podcast #131 Gratitude & Affirmations as a Business Strategy with Natalie Eckdahl BoH podcast #219 Seeing Beyond What Your Organisation Does with Dr Owen Williams Asana task management system Good Notes app K Digital Studio digital planner Work with me I'm Tara Humphrey and I'm the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I've worked with 11 Training Hubs and supported over 50 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I'm also published in the London Journal of Primary Care and the author of over 250 Blogs For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Sign up to receive our free download – click here If you feel your leadership and management meetings are unproductive or you are uncertain of where you should prioritise your focus for the week. Thanks for tuning into this week's episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.
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Jan 18, 2023 • 39min

#226 Proud2bOps with Emma Challans-Rasool

This week I have the pleasure of speaking with Emma Challans-Rasool the Founder and Chair of Proud2bOps & Director of Organisational Development, Culture and Talent, NHS Nottingham and Nottinghamshire Emma has worked across healthcare for almost 20 years. She started her career in Clinical Audit and Effectiveness working across Sheffield health and care partners. Emma has been fortunate to lead in various senior leadership roles including Operational Management, Service Improvement, Organisational Development and Transformation. Emma's public sector experience spans acute, community, primary care and independent. She has also gained experience within the private healthcare sector and worked across Europe as a Senior Consultant supporting organisational change and effectiveness. Emma has a strong passion for improving quality of care for patients and creating the right conditions and opportunities that people can thrive in. Emma believes dearly and holds a constant ambition to develop and sustain cultures where networking, compassion, motivation, belonging and learning for improvement is valued and lived through the behaviours of people and systems. She is the Founder and Chair of Proud2bOps, a national network for operational professionals from health and care providers. Emma believes in teamwork, relationships and creating an inclusive and trusted culture where colleagues are supported to provide outstanding care and be the best that they can be. If you are in leadership & management, grab a pen and make your notes, Emma has a tremendous amount of experience to share with us all. Vision & Values Member etiquette Proud2bOps what is the organisation and who it supports Being an independent organisation Providing a safe space The differences between leadership and management Time management & boundaries How to move forward if not everyone agrees Connect with Emma & Proud to be Ops Proud2bOps on linkedin Proud2bOps on Twitter Email proud to be ops Work with me I'm Tara Humphrey and I'm the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I've worked with 11 Training Hubs and supported over 50 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I'm also published in the London Journal of Primary Care and the author of over 250 Blogs For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week's episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.
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Jan 11, 2023 • 33min

#225 How to make your NHS job application stand out with Dr Hussain Gandhi

This week I have the pleasure of discussing how to make your NHS job application stand out with Dr Hussain Gandhi. We cover the following topics The difference of how and where you apply for your NHS job In the supporting documentation, do not disclose your demographic information Tailor your application Contact the organisation to ask any questions prior to your application Do your research Think about what you want from your ideal employer Being Professional in the interview process Find out more about Dr Hussain Gandhi eGPlearning Linkedin Dr Hussain Gandhi Mentions in the episode PCN Plus Course THC Blog Work with me I'm Tara Humphrey and I'm the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I've worked with 11 Training Hubs and supported over 50 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I'm also published in the London Journal of Primary Care and the author of over 250 Blogs For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Sign up to receive our free download – click here If you feel your leadership and management meetings are unproductive or you are uncertain of where you should prioritise your focus for the week. Thanks for tuning into this week's episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.
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Jan 4, 2023 • 29min

#224 Designing Your Career with Tara Humphrey

This is the first podcast of 2023 and I think for many people, the start of a new year provides us with the opportunity to look back and reflect over the past year. For me, one of the highlights of last year was the amount I got to travel for work I think because I'm happy to travel, because I have a really strong support system which enables me to do this, and because I leverage social media, this podcast and our blog, this exposure has created so many opportunities that have given me the flexibility to design my career. · I'm a CEO of a company which is soon to have 10 employees · I'm a podcaster – where I share my insights of being a health care manager and have interviews with established leaders in the field of health and care · I'm a blogger where we share Primary Care Network leadership and management advice · And within my job, I am a hands on PCN Manager and facilitator and consultant and advisor I don't think what I have built is a conventional consultancy. I am just following my passions, saying yes to the opportunities that interest me, taken a few risks, investing in myself and to a degree, I'm happy to make a bunch of mistakes along the way. I think that's how you design your career is unique to you. If you have the desire to do something different, a create a side hustle, or take on a project that maybe pushes you outside of your comfort zone or even change your job entirely, maybe 2023 is the year to do this. You do not have to be one thing or do the same thing you have always done, but it's up to you and down to you to create opportunities. I believe, in order to make this happen, you need to be a bit braver and give yourself the permission to try something different, knowing that the worse thing that could happen is you would be to simply fail. It's OK to try something and it not work. It can be emotionally painful, time-consuming and financially costly BUT lol…. Don't let that put you off. Be smart and take steps that will help you to minimise the risks. I absolutely love the career I am building, and I feel both content and excited to do more and try more. This year, instead of having a word for 2023, we are going for a vibe that vibe is NEXT Level. In 2023, I want to do things that take me as a Leader, business owner, podcaster and blogger to the next level which at the moment requires me to be both a bit braver, and bit more focussed. I would like to end this podcast asking you to consider: 1. What do you want your vibe of the year to be? 2. If you were a bit braver, career-wise what would you do? 3. Are there any areas which require a bit more focus and what would this look like? Work with me I'm Tara Humphrey and I'm the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I've worked with 11 Training Hubs and supported over 50 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I'm also published in the London Journal of Primary Care and the author of over 250 Blogs For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Sign up to receive our free download – click here If you feel your leadership and management meetings are unproductive or you are uncertain of where you should prioritise your focus for the week. Thanks for tuning into this week's episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.
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Dec 28, 2022 • 34min

#223 Phin Robinson Trusting the people around you

223 – Phin Robinson Trusting the people around you This week I have the pleasure of interviewing Phin Robinson from Pure Physiotherapy. Phin is the Founder & Director at Pure Physiotherapy Ltd. Phin gives us a leadership and management masterclass. He has a tremendous amount of experience, please do check out his organisation if you are looking for a First Contact Physio or ways in which their organisation could in fact help your Primary Care Network. Why Phin chose Physiotherapy Scaling & investment Selling into the NHS The growing pains of growing a business The importance of exercise and being active Choosing your area of expertise Being Proactive Connect with Phin & Pure Physio Phin on LinkedIn Pure on linkedin Pure on Twitter Pure on Facebook Pure on Instagram Pure on Youtube Find out more about Pure Physio Blog – What does a good contract review look like? Website - Pure Physiotherapy Work with me I'm Tara Humphrey and I'm the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I've worked with 11 Training Hubs and supported over 50 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I'm also published in the London Journal of Primary Care and the author of over 250 Blogs For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week's episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.
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Dec 21, 2022 • 48min

#222 Diversity, LGBTQ + inclusion for patients and staff with Alex Matheson

This week I have the pleasure of interviewing Alex Matheson who is the NHS rainbow badge programme manager. We discuss a variety of topics but I wanted to have Alex onto the podcast to share the importance of the rainbow badge scheme within the NHS. Alex also shares the health and workforce implications of not having an inclusive environment along with the following, Performance Allyship The Importance of Pronouns Pride & Practice Managing Wellbeing & resilience Work with me I'm Tara Humphrey and I'm the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I've worked with 11 Training Hubs and supported over 50 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I'm also published in the London Journal of Primary Care and the author of over 250 Blogs For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Sign up to receive our free download – click here If you feel your leadership and management meetings are unproductive or you are uncertain of where you should prioritise your focus for the week. Thanks for tuning into this week's episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

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