Title Talks

After spending more than a decade in the mortgage industry, Jason Doshi switched gears to develop Paymints.io with his brother. Their vision is to provide a solution to eliminate paper checks, reduce wire fraud, and recreate the seamless customer experience we’ve grown accustomed to in other industries.

Stephanie Fullerton has worked as a commercial escrow officer and at a title production software vendor. This mix of industry experience over the course of a decade revealed the gaps between those working in the industry, those regulating it, and those providing technology solutions. In response, she eventually founded Streamline Consulting to help title companies bridge these gaps, become more efficient, and reach their business goals. In my conversation with Stephanie, we discuss how title companies can evaluate solutions for better data management, preventing cyberattacks, training teams to use the software in a way that suits their operations, and driving more awareness of the industry.

Alanna.ai is a virtual closing assistant aimed to enhance the customer experience for title companies, but is your business ready to take the leap to artificial intelligence? This episode, Amanda is joined by Alanna.ai president, Hoyt Mann, and he shares how AI can not only make that customer experience better, but also relieve duties from your overburdened staff in busy times to make your operations more efficient.

Long before the Great Resignation, the title industry was struggling to find new talent to fill roles. Rather than stealing talent from one company or underwriter, the answer to our dilemma is to seek the right candidates outside the industry, but finding the right people to fill these roles takes some effort. Amanda chats with two guests, Lindsay Hall Harrison and HR and recruiting specialist Jennifer Niccolai, to learn the skillsets and personality traits that will make a candidate successful in title.

This week, Stewart Title's Florida underwriting counsel, Lindsay Hall Harrison, shares some perplexing tales from the underwriting desk with Amanda and proves that title insurance is anything but boring.

Rather than relying on the real estate agent to educate buyers and sellers, many title agents are taking a big step forward to educate consumers about the value and intricacies of title insurance. Amanda sits down with members of the ALTA Homeowner Outreach Program to chat about how agents can effectively communicate the value of our industry to those that will benefit the most from it.

This week Amanda is joined by the founder and Chief Inspiration Officer of Bowe Digital, Wayne Stanley. Bowe Digital is a marketing company that works primarily with title companies. In this episode, Wayne shares secrets for creating the kind of marketing content that matters to your customers.

Once the pandemic hit, the old and inefficient ways of selling came to a screeching halt. Now that things are returning back to a semblance of normalcy, sales expert Darryl Turner is concerned salespeople in the title industry will happily go back to their old ways. In this week's episode Amanda chats with Turner about bringing title sales into the 21st century and understanding the difference between new business and customer retention. All listeners also have a chance get $50 off Turner's Title Sales Mastery Seminar in Reno, NV in October with promo code PROPLOGIXVIP2021.

Amanda sits down with the two founders of Title Success Solutions to talk about the ways to set up a merger or acquisition - as well as what you can do after the transaction to make a successful transition no matter if you're on the buying or selling side.

Amanda is joined by Tom Cronkright, the owner of Michigan's Sun Title, and co-owner and CEO of wire fraud prevention company, CertifID. Tom shares tips for protecting your customers and your business from THE costliest and most pervasive form of fraud facing real estate industry today.